I'm running Indigo 7.4.1 (Pro). I have two brand new DIN Rail Dimmers (2452-222). They appear to be supported since v6 (http://www.indigodomo.com/devices/67) and yet I am unable to sync (set up) either.
Things I've tried:
- They power on (both units).
- Pressing the mechanical paddle on the device controls the load (both units).
- I can see the LED blink green when Indigo is trying to sync, but the sync fails (both units).
- I tried doing a factory reset and still no luck (both units).
- I tried multiple outlets around my house, both supply legs, and right next to the Insteon modem, and still no luck.
I've included some log output (from two attempts in a row) below.
Any ideas?
Thanks.
- May 31, 2020 at 5:02:42 PM
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
Error Linking - device failed to send engine version information
Error linking failed
PowerLinc Linking - entered discovery linking mode (240 seconds)
PowerLinc Linking - syncing PowerLinc links (address 44.84.CD)
PowerLinc Linking - . . adding: INSTEON plc link to controller 53.25.CC, flags 03, group 01, data 00 00 FF
PowerLinc Linking - PowerLinc links updated
PowerLinc Linking - sync complete
PowerLinc Linking - received module button pressed from 53.25.CC
May 31, 2020 at 5:03:55 PM
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
PowerLinc Linking - sending engine version request to 53.25.CC
PowerLinc Linking - adding PowerLinc to module's database
Error Linking - device failed to send engine version information
Error linking failed
PowerLinc Linking - entered discovery linking mode (240 seconds)
PowerLinc Linking - syncing PowerLinc links (address 44.84.CD)
PowerLinc Linking - . . adding: INSTEON plc link to controller 53.25.CC, flags 03, group 01, data 00 00 FF
PowerLinc Linking - . . adding: (not added -- probably already exists)
PowerLinc Linking - PowerLinc links updated
PowerLinc Linking - sync complete
PowerLinc Linking - received module button pressed from 53.25.CC