OK I don't have the exact model number but I have an insteon garage for opener/closer for about 6 years (which is probably part of the problem
It will open the door but won't close.
[Sent INSTEON "garage door" off
Sent INSTEON "garage door" status request (received input sensor: open)
Sent INSTEON "garage door" status request (received output relay: off)
Action Group Close Garag Door
I can repeat as often as Ii want with same results... Any thoughts beyond whipping out the charge card?