First glitch

So far I have found Insteon to be far superior to the X-10. I did however, last night, witness what I believe to be the first glitch. This raised an operational question.

I have a fan that I have come on for 7 min. out of every 45 min. to circulate the air in a large room. Sitting there the fan ran for a very long time. Looking at the log the off command was sent. The log below will explain better than I can. Also I do not see a command in the log that set the fan to on.

I was under the impression that Indigo would send a command and would continue to do so until the appropriate return was sent from the Insteon device. Obviously it appears that the Insteon device is sending incorrect status up dates to Insteon.

Am I wrong in this description of how things work?

Thanks

Dec 29, 2005 4:58 PM
Time/Date Action Den Fan
Sent INSTEON "Den Fan" on to 100

Dec 29, 2005 5:04 PM
Received X10 A5 on

Dec 29, 2005 5:05 PM
Time/Date Action _auto_off_Den Fan
Sent INSTEON "Den Fan" off

Dec 29, 2005 5:26 PM
Received X10 A2 off

Dec 29, 2005 5:26 PM
Received X10 "Garage Motion" on
Trigger Action Garage Chime
Action Group Garage Chime
Sent X10 "Garage Chime" on

Dec 29, 2005 5:26 PM
Received X10 A2 on

Dec 29, 2005 5:27 PM
Received X10 "Garage Motion" off

Dec 29, 2005 5:28 PM
Received X10 "Garage Motion" on
Received X10 A2 off

Dec 29, 2005 5:28 PM
Received X10 "Garage Motion" off

Dec 29, 2005 5:29 PM
Time/Date Action _auto_enable_Garage Chime

Dec 29, 2005 5:33 PM
Received X10 A2 on

Dec 29, 2005 5:37 PM
Time/Date Action _internal_sunset_

Dec 29, 2005 5:39 PM
Sent INSTEON "Den Fan" off

Dec 29, 2005 5:39 PM
Sent INSTEON "Den Fan" off

Dec 29, 2005 5:40 PM
Error "Den Fan" status request; send failed (no acknowledgment)

Dec 29, 2005 5:40 PM
Sent INSTEON "Den Fan" on to 100
Sent INSTEON "Den Fan" status request (received val of 0)

Dec 29, 2005 5:40 PM
Sent INSTEON "Den Fan" off
Sent INSTEON "Den Fan" status request (received val of 0)

I have noticed the occasional spurious on/off command, too.
George

[matt (support)]

I was under the impression that Indigo would send a command and would continue to do so until the appropriate return was sent from the Insteon device. Obviously it appears that the Insteon device is sending incorrect status up dates to Insteon.

The PowerLinc itself retries failed commands several times, increasing the hop (repeat) count for the command every time. If that fails, then Indigo does not try to re-send it again (it likely wouldn't help).

It looks like you are using a SwitchLinc Dimmer to control a fan. Smarthome says that this will work, but I wonder if it part of the reason for the problems, especially the status request return value not being correct. I'm surprised by the spurious on/offs -- the Insteon commands are all checksummed (unlike X10) so it is highly unlikely that noise on the power line could cause a spurious on/off. I wonder if it is a faulty module, firmware bug, or a problem with using a Dimmer with a fan load.

Regards,
Matt

Not sure of any of your suggestions. I am going to by an analog clock and use this to check the total time the fan was on during a full day.

I do have a feeling it is a problem with also using Lutrons RadioRa. The only time I have found it to fail is when one or more of these controled lights are operating. Again this is not a certanity

[matt (support)]

Have you assigned an X10 address to the SwitchLinc or are you using INSTEON only? X10 will be much more susceptible to false on/offs, but if you are using INSTEON-only, then I wouldn't expect any.

Regards,
Matt

Only Insteon. To date, with out the Lutron system on all is well.
I did find out last night, when getting a status it would change the setting of the fan. First it would give an error then change the setting to 100%.

Please understand that all other items are working great, much better than the X-10

See below:

Jan 4, 2006 6:46 PM
Sent INSTEON "Den Fan" off
Error "Den Fan" status request; send failed (no acknowledgment)

Jan 4, 2006 6:46 PM
Sent INSTEON "Den Fan" off
Sent INSTEON "Den Fan" status request (received val of 100)
**THE ABOVE COMMAND I REQUESTED A STATUS FOR THE SECOND TIME
Jan 4, 2006 6:46 PM
Error "Den Fan" status request; send failed (no acknowledgment)

Jan 4, 2006 6:46 PM
Sent INSTEON "Den Fan" off
Sent INSTEON "Den Fan" status request (received val of 100)

Jan 4, 2006 6:47 PM
Sent INSTEON "Den Fan" off

Jan 4, 2006 6:47 PM
Error "Den Fan" status request; send failed (no acknowledgment)
Sent INSTEON "Den Fan" status request (received val of 100)
Sent INSTEON "Den Fan" off

[matt (support)]

Hi Bruce,

The "send failed (no ack)" error messages hint at the command not getting to the module correctly. I'd try moving your SignaLinc RFs around to see if that helps. It might also be a malfunctioning SwitchLinc.

Regards,
Matt

Found the PowerLinc V2 was not completely set into the wall outlet. The light was lit, but still very loose.

Will check tonight