Linking Fails

I'm trying to link Indigo (Powerlinc V2) with an Icon relay switch and I get this error.

PowerLinc Linking - device address 00.C8.65 already exists in PowerLinc's database
PowerLinc Linking - sending ping request for device information
PowerLinc Linking - received ping response from 00.C8.65
PowerLinc Linking - no match found for device type ID 523 with firmware version 6.00
Error linking failed

Any ideas?

Indigo Beta 8

Kyle

[matt (support)]

Hi Kyle,

I'm in the process of adding the ICON switches to Indigo's internal device table so it can link with them correctly. Should have a new build tomorrow that will work.

Regards,
Matt

I figured it was something like that.

Thank you.

Kyle

In situations like this, when Indigo doesn't know about a new device, it would be useful if a dialog popped up asking if you would like basic On/Off functionality for this device. Indigo seems to know the address and I'm only guessing that the On/Off commands are the same for most devices.

Kyle

Indigo seems to know the address

Of course it knows the address. I told it. Duh!

Kyle

Matt,

Did you happen to get that new build done yet?

Kyle

[matt (support)]

Hi Kyle,

Yes, I just posted beta 9 which now supports the ICON dimmer and ICON relays. Let me know how it works for you...

Regards,
Matt

Hello- I have downloaded beta 9 and I too am unable to link

Dec 25, 2005 12:56 AM
Starting Indigo version 1.8.0 beta 9
Launching Attachments
Loading "device target attachment.scpt" (script)
Loading "group target attachment.scpt" (script)
Loading "iTunes attachment.scp" (script)
Loading "scenes attachment.scpt" (script)
Loading "time stamp attachment.scp" (script)
Connected to SmartHome PowerLinc USB E
PowerLinc address 00.D4.C3, firmware version 2.12

Dec 25, 2005 12:56 AM
PowerLinc Read links database
PowerLinc INSTEON plc link to controller 00.40.7F, flags 03, group 01, data 00 00 FF

Dec 25, 2005 12:57 AM
PowerLinc Linking - device address 00.40.7F already exists in PowerLinc's database
PowerLinc Linking - sending ping request for device information
PowerLinc Linking - received ping response from 00.40.7F
PowerLinc Linking - no ping response from device
Error linking failed

Dec 25, 2005 1:02 AM
Received X10 A1 off
PowerLinc Linking - syncing device's links database

Dec 25, 2005 1:02 AM
PowerLinc INSTEON dev link to responder 01.13.97, flags E2, group 01, data FE 1F 00

Dec 25, 2005 1:02 AM
PowerLinc Linking - adding PowerLinc address into device's database

Dec 25, 2005 1:03 AM
PowerLinc Linking - syncing 00.40.7F complete

Let me know how it works for you...

Worked fine. Thank you.

Hello- I have downloaded beta 9 and I too am unable to link

This, unfortunatly, is a different problem. My issue was just that Indigo did not have the new Icon switches in it's known devices table.

BTW, the Icon switches are great. They have the same look and feel as the regular SwichLincs.

Kyle

[matt (support)]

Hello- I have downloaded beta 9 and I too am unable to link

Your Event Log is showing that the first link sync at 12:57 AM failed (no ping response), but that the second link sync succeeded at 1:02. Is your device 00.40.7F not working correctly?

Matt

Merry Christmas!

Yes, I noticed that too...but I still can not control it. If I try adding the device...I first get the "linking failed" error...then it says linking complete...but the device doesn't work?? I am trying to convert my house from X-10 to Insteon...I have been able to get switches to work but I have not been able to get control through Indigo. I am really excited/hopeful that I can get it to work soon. Thanks for your help!

Dec 25, 2005 1:36 PM
Starting Indigo version 1.8.0 beta 9
Launching Attachments
Loading "device target attachment.scpt" (script)
Loading "group target attachment.scpt" (script)
Loading "iTunes attachment.scp" (script)
Loading "scenes attachment.scpt" (script)
Loading "time stamp attachment.scp" (script)
Connected to SmartHome PowerLinc USB E
PowerLinc address 00.D4.C3, firmware version 2.12

Dec 25, 2005 1:36 PM
PowerLinc Read links database
PowerLinc INSTEON plc link to controller 00.40.7F, flags 03, group 01, data 00 00 FF

Dec 25, 2005 1:37 PM
PowerLinc Linking - device address 00.40.7F already exists in PowerLinc's database
PowerLinc Linking - sending ping request for device information

Dec 25, 2005 1:40 PM
PowerLinc Linking - sending ping request for device information
PowerLinc Linking - received ping response from 00.40.7F
PowerLinc Linking - no ping response from device
Error linking failed
PowerLinc Linking - syncing device's links database

Dec 25, 2005 1:40 PM
PowerLinc INSTEON dev link to responder 01.13.97, flags E2, group 01, data FE 1F 00

Dec 25, 2005 1:41 PM
PowerLinc INSTEON dev link to responder 00.D4.C3, flags E2, group 01, data FE 1F 00

Dec 25, 2005 1:41 PM
PowerLinc Linking - PowerLinc address already exists in device's database
PowerLinc Linking - syncing 00.40.7F complete

Dec 25, 2005 1:42 PM
Sent INSTEON "new device" on to 100
Sent INSTEON "new device" on to 100

Dec 25, 2005 1:42 PM
Sent INSTEON "new device" on to 100
Error "new device" status request; send failed (no acknowledgment)

Dec 25, 2005 1:42 PM
Error "new device" status request; send failed (no acknowledgment)
Sent INSTEON "new device" off

[matt (support)]

What type of INSTEON device are you trying to control? If it is a LampLinc, then try plugging it directly into the PowerLinc. If it is a SwitchLinc, then do you have your SwitchLinc RFs correctly installed? They must be properly paired with each other and must be in outlets on the opposite power legs.

Let us know how it goes...

Regards,
Matt

Hello-

I have:

-multiple SwitchLinc V2 Dimmers (2476D)
-multiple ICON devices
-PowerLinc V2 Controller - USB (2414U)
-4 SignalLinc RF (#2442P) located throughout the house and I followed the pairing instructions...all have solid lights now.
-I also have LampLinc...but have not tried to use those.

Thanks!

[matt (support)]

I'd start with a LampLinc plugged into the PowerLinc, since it will eliminate some possible problems. And are all of your devices failing to function correctly?

Your Event Log snippet above does seem a bit strange -- it says that it received a ping response, but then the next line says no ping response. I would expect either a ping response message or no ping response message, not both.

Matt

I tried the LampLinc plugged into the PowerLinc and got the same failure error. I used the 6-digit code off the back of the LampLinc and input that into a new device of the Indigo software?? Can you give me the recommended steps from the beginning. Keep in mind I already have 20+ Inteon V2 and ICON switches installed. 3-way Inteon switches are paired with each other and switches work fine. thx