Zooz 800 Supported?

Hi all,

I'm having no luck associating this Zooz temperature sensor with this new USB stick.

Are there any known issues with the Zooz 800 and Indigo?

Update: Apparently the devices were already associated so I had to exclude them. This worked with the Zooz 800. I can now include them but syncing times out. I'm also having the same issue with a Zooz ZEN04 smart plug.

Just to check my sanity, I tried the disassociate/associate dance with the ZEN04 smart switch. After it associates with the 800 stick, I create a new device and sync, but it just times out:

Screenshot 2023-02-28 at 10.06.37 AM.png (11.93 KiB) Viewed 2620 times

With the Zooz 700 stick, the device syncs with no problems:

Screenshot 2023-02-28 at 10.06.29 AM.png (43 KiB) Viewed 2620 times

I repeated this three times with the same results.

So there's an issue with the Zooz 800, or Indigo's communication with it.

[matt (support)]

Can you turn on Indigo's Z-Wave debug logging checkbox (via the Interfaces->Z-Wave->Configure... menu item), then exclude, re-include, and resync the module with both the Zooz 700 and Zooz 800 sticks? I'd like to see what is different at the message level so I can hopefully fix it, so having a working and failure comparison would be very helpful.

Hey Matt,

Sure thing. Here's the Zooz 700 output:

Code: Select all

   Z-Wave Debug                    SENT enterInclusionMode: 01 04 00 4A C1 70
   Z-Wave Debug                    RCVD enterInclusionMode: 06 (ACK)
   Z-Wave                          started controller inclusion mode
   Z-Wave Debug                    RCVD inclusionMode ready: 01 07 00 4A 01 01 00 00 B2
   Z-Wave Debug                    RCVD inclusionMode node found: 01 07 00 4A 01 02 00 00 B1
   Z-Wave Debug                    RCVD inclusionMode adding slave node: 01 1B 00 4A 01 03 06 14 04 10 00 5E 25 70 85 8E 59 32 71 55 86 72 5A 87 73 9F 6C 7A 36
   Z-Wave Debug                    RCVD inclusionMode node respondCmds: 5E 25 70 85 8E 59 32 71 55 86 72 5A 87 73 9F 6C 7A
   Z-Wave Debug                    RCVD inclusionMode node added: 01 07 00 4A 01 05 06 00 B0
   Z-Wave Debug                    SENT exitInclusionMode: 01 04 00 4A 05 B4
   Z-Wave Debug                    RCVD exitInclusionMode: 06 (ACK)
   Z-Wave Debug                    RCVD inclusionMode finished: 01 07 00 4A 01 06 06 00 B3
   Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 06 BC
   Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 0A 01 41 D3 9C 01 04 10 00 00 EF (no inbound callback)
   Z-Wave Debug                    . .  getNodeProtocolInfo:       node 006, class name: Relay Switch
   Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : -- (04 : 10 : 00)
   Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
   Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 5E 70 85 8E 59 32 71 55 86 72 5A 87 73 9F 6C 7A
   Z-Wave Debug                    . .  getNodeProtocolInfo:     encrypt class commands:
   Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
   Z-Wave                          controller included module: 006 - Relay Switch
   Z-Wave                          stopped controller inclusion mode

Feb 28, 2023 at 12:13:20 PM
   Z-Wave Debug                    intiatingSyncUI (timeout in 1500 seconds)
   Z-Wave                          Syncing - started for "006 - Relay Switch"
   Z-Wave Debug                    SENT getNodeNeighbors: 01 06 00 80 06 01 01 7F
   Z-Wave Debug                    RCVD getNodeNeighbors: 01 20 01 80 09 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 57 (no inbound callback)
   Z-Wave Debug                    . .  getNodeNeighbors: nodeId 006, neighbors: 1, 4
   Z-Wave                          Syncing - retrieved module neighbors list: 1, 4
   Z-Wave                          Syncing - assigning return route to "006 - Relay Switch"
   Z-Wave Debug                    SENT assignReturnRoute: 01 05 00 46 06 01 BB
   Z-Wave Debug                    RCVD assignReturnRoute: 01 04 01 46 01 BD (no inbound callback)
   Z-Wave Debug                    RCVD assignReturnRoute: 01 21 00 46 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 99
   Z-Wave Debug                    . .  assignReturnRoute: node 006, success 1
   Z-Wave                          Syncing - assigned return route
   Z-Wave Debug                    SENT requestNodeInfo: 01 06 00 60 06 24 56 ED
   Z-Wave Debug                    RCVD nodeInfoFrame: 01 1A 00 49 84 06 14 04 10 00 5E 25 70 85 8E 59 32 71 55 86 72 5A 87 73 9F 6C 7A B2
   Z-Wave Debug                    . .  nodeInfoFrame: node 006, combined class list: 20v1 25v1 5Ev1 70v1 85v1 8Ev1 59v1 32v1 71v1 55v1 86v1 72v1 5Av1 87v1 73v1 9Fv1 6Cv1 7Av1
   Z-Wave Debug                    SENT requestManufactureInfo: 01 09 00 13 06 02 72 04 25 57 E5
   Z-Wave Debug                    RCVD requestManufactureInfo: 01 1D 00 13 57 00 00 01 00 C0 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 19 (node ACK)
   Z-Wave Debug                    RCVD requestManufactureInfo: txTransmitTicks 1, txHopCount 0, txRSSIs 192 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
   Z-Wave Debug                    RCVD requestManufactureInfo: 01 0E 00 04 00 06 08 72 05 02 7A 70 00 B0 02 44
   Z-Wave Debug                    . .  requestManufactureInfo: node 006, manufacturerId 027A, productId 7000B002
   Z-Wave Debug                    . .  requestManufactureInfo: Zooz, Relay Switch
   Z-Wave                          Syncing - retrieved manufacture and model names: Zooz - 027A, Relay Switch - 7000B002
   Z-Wave Debug                    SENT requestVersInfoGen: 01 09 00 13 06 02 86 11 25 58 0B
   Z-Wave Debug                    RCVD requestVersInfoGen: 01 1D 00 13 58 00 00 01 00 C0 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 16 (node ACK)
   Z-Wave Debug                    RCVD requestVersInfoGen: txTransmitTicks 1, txHopCount 0, txRSSIs 192 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
   Z-Wave Debug                    RCVD requestVersInfoGen: 01 0F 00 04 00 06 09 86 12 03 07 0D 01 0A 01 00 1C
   Z-Wave Debug                    . .  requestVersInfoGen: node 006, protoVers 7.13, appVers 1.10
   Z-Wave                          Syncing - retrieved protocol version 7.13, app version 1.10
   Z-Wave Debug                    SENT requestVersInfoCmdClass: 01 0A 00 13 06 03 86 13 32 25 59 38
   Z-Wave Debug                    RCVD requestVersInfoCmdClass: 01 1D 00 13 59 00 00 01 00 C0 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 17 (node ACK)
   Z-Wave Debug                    RCVD requestVersInfoCmdClass: txTransmitTicks 1, txHopCount 0, txRSSIs 192 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
   Z-Wave Debug                    RCVD requestVersInfoCmdClass: 01 0A 00 04 00 06 04 86 14 32 05 3C
   Z-Wave Debug                    . .  requestVersInfoCmdClass: node 006, class command 32 using version 5
   Z-Wave Debug                    . .  requestVersInfoCmdClass: node 006, combined class list: 20v1 25v1 5Ev1 70v1 85v1 8Ev1 59v1 32v5 71v1 55v1 86v1 72v1 5Av1 87v1 73v1 9Fv1 6Cv1 7Av1
   Z-Wave                          Syncing - retrieved class hierarchy: Routing Slave : Relay Switch : -- (04 : 10 : 00, base 25)
   Z-Wave                          Syncing - retrieved command classes: 20v1 25v1 5Ev1 70v1 85v1 8Ev1 59v1 32v5 71v1 55v1 86v1 72v1 5Av1 87v1 73v1 9Fv1 6Cv1 7Av1
   Z-Wave                          Syncing - retrieved encrypt commands: - none -
   Z-Wave                          Syncing - retrieved capabilities: routing, beaming
   Z-Wave Debug                    SENT requestAssociationGroupCount: 01 09 00 13 06 02 85 05 25 5A 1E
   Z-Wave Debug                    RCVD requestAssociationGroupCount: 01 1D 00 13 5A 00 00 01 00 C0 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 14 (node ACK)
   Z-Wave Debug                    RCVD requestAssociationGroupCount: txTransmitTicks 1, txHopCount 0, txRSSIs 192 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
   Z-Wave Debug                    RCVD requestAssociationGroupCount: 01 09 00 04 00 06 03 85 06 02 1F
   Z-Wave Debug                    . .  requestAssociationGroupCount: node 006, group count: 2
   Z-Wave Debug                    SENT requestAssociations: 01 0A 00 13 06 03 85 02 01 25 5B 1B
   Z-Wave Debug                    RCVD requestAssociations: 01 1D 00 13 5B 00 00 01 00 C0 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 15 (node ACK)
   Z-Wave Debug                    RCVD requestAssociations: txTransmitTicks 1, txHopCount 0, txRSSIs 192 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
   Z-Wave Debug                    RCVD requestAssociations: 01 0B 00 04 00 06 05 85 03 01 05 00 18
   Z-Wave Debug                    . .  requestAssociations: node 006, group: 1, num associations: 0, max associations: 5, replies left: 0
   Z-Wave Debug                    . .  requestAssociations: node 006, group: 1, associations: []
   Z-Wave                          Syncing - retrieved group 1 associations: []
   Z-Wave Debug                    SENT requestAssociations: 01 0A 00 13 06 03 85 02 02 25 5C 1F
   Z-Wave Debug                    RCVD requestAssociations: 01 1D 00 13 5C 00 00 01 00 C1 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 13 (node ACK)
   Z-Wave Debug                    RCVD requestAssociations: txTransmitTicks 1, txHopCount 0, txRSSIs 193 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
   Z-Wave Debug                    RCVD requestAssociations: 01 0B 00 04 00 06 05 85 03 02 05 00 1A
   Z-Wave Debug                    . .  requestAssociations: node 006, group: 2, num associations: 0, max associations: 5, replies left: 0
   Z-Wave Debug                    . .  requestAssociations: node 006, group: 2, associations: []
   Z-Wave                          Syncing - retrieved group 2 associations: []
   Z-Wave Debug                    SENT addInterfaceAssociation: 01 0B 00 13 06 04 85 01 01 01 25 5D 19
   Z-Wave Debug                    RCVD addInterfaceAssociation: 01 1D 00 13 5D 00 00 01 00 C1 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 12 (node ACK)
   Z-Wave Debug                    RCVD addInterfaceAssociation: txTransmitTicks 1, txHopCount 0, txRSSIs 193 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
   Z-Wave                          Syncing - added group 1 association to interface
   Z-Wave Debug                    . .  addInterfaceAssociation: node 006, group: 1, associations: [1]
   Z-Wave Debug                    SENT requestMeterInfo: 01 09 00 13 06 02 32 03 25 5E AB
   Z-Wave Debug                    RCVD requestMeterInfo: 01 1D 00 13 5E 00 00 01 00 C1 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 11 (node ACK)
   Z-Wave Debug                    RCVD requestMeterInfo: txTransmitTicks 1, txHopCount 0, txRSSIs 193 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
   Z-Wave Debug                    RCVD requestMeterInfo: 01 0A 00 04 00 06 04 32 04 A1 35 3A
   Z-Wave Debug                    . .  requestMeterInfo: node 006, meterType 01, subTypeFlags 35, supportsReset True
   Z-Wave                          Syncing - changed device "005 - Relay Switch" address from undefined to 006
   Z-Wave                          Syncing - complete
   Z-Wave Debug                    terminatingSyncUI
   Z-Wave Debug                    SENT enter_exclusion_mode: 01 04 00 4B 81 31
   Z-Wave Debug                    RCVD enter_exclusion_mode: 06 (ACK)
   Z-Wave                          started controller exclusion mode
   Z-Wave Debug                    RCVD exclusionMode ready: 01 07 00 4B 02 01 00 00 B0
   Z-Wave Debug                    RCVD exclusionMode node found: 01 07 00 4B 02 02 00 00 B3
   Z-Wave Debug                    RCVD exclusionMode removing slave node: 01 1B 00 4B 02 03 06 14 04 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A8
   Z-Wave Debug                    RCVD exclusionMode finished: 01 1B 00 4B 02 06 06 14 04 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 AD
   Z-Wave Debug                    . .  exclusionMode node removed: 006
   Z-Wave                          controller excluded module: 006 - 005 - Relay Switch
   Z-Wave Error                    device "005 - Relay Switch" no longer has a matching module 006 in the controller
   Z-Wave Error                    to re-enable the device with a new z-wave module, press the "Define and Sync..." button in the device dialog
   Z-Wave Debug                    SENT exitExclusionMode: 01 04 00 4B 05 B5
   Z-Wave Debug                    RCVD exitExclusionMode: 06 (ACK)
   Z-Wave                          stopped controller exclusion mode


And the Zooz 800:

Code: Select all

   Z-Wave Debug                    SENT enterInclusionMode: 01 04 00 4A C1 70
   Z-Wave Debug                    RCVD enterInclusionMode: 06 (ACK)
   Z-Wave                          started controller inclusion mode
   Z-Wave Debug                    RCVD inclusionMode ready: 01 07 00 4A 01 01 00 00 B2
   Z-Wave Debug                    RCVD inclusionMode node found: 01 07 00 4A 01 02 00 00 B1
   Z-Wave Debug                    RCVD inclusionMode adding slave node: 01 1B 00 4A 01 03 02 14 04 10 00 5E 25 70 85 8E 59 32 71 55 86 72 5A 87 73 9F 6C 7A 32
   Z-Wave Debug                    RCVD inclusionMode node respondCmds: 5E 25 70 85 8E 59 32 71 55 86 72 5A 87 73 9F 6C 7A
   Z-Wave Debug                    RCVD inclusionMode node added: 01 07 00 4A 01 05 02 00 B4
   Z-Wave Debug                    SENT exitInclusionMode: 01 04 00 4A 05 B4
   Z-Wave Debug                    RCVD exitInclusionMode: 06 (ACK)
   Z-Wave Debug                    RCVD inclusionMode finished: 01 07 00 4A 01 06 02 00 B7
   Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 02 B8
   Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 0A 01 41 D3 9C 01 04 10 00 00 EF (no inbound callback)
   Z-Wave Debug                    . .  getNodeProtocolInfo:       node 002, class name: Relay Switch
   Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Relay Switch : -- (04 : 10 : 00)
   Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 25
   Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20 25 5E 70 85 8E 59 32 71 55 86 72 5A 87 73 9F 6C 7A
   Z-Wave Debug                    . .  getNodeProtocolInfo:     encrypt class commands:
   Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
   Z-Wave                          controller included module: 002 - Relay Switch
   Z-Wave                          stopped controller inclusion mode
   Z-Wave Debug                    intiatingSyncUI (timeout in 1500 seconds)
   Z-Wave                          Syncing - started for "002 - Relay Switch"
   Z-Wave Debug                    SENT getNodeNeighbors: 01 06 00 80 02 01 01 7B
   Z-Wave Debug                    RCVD getNodeNeighbors: 01 20 01 80 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5F (no inbound callback)
   Z-Wave Debug                    . .  getNodeNeighbors: nodeId 002, neighbors: 1
   Z-Wave                          Syncing - retrieved module neighbors list: 1
   Z-Wave                          Syncing - assigning return route to "002 - Relay Switch"
   Z-Wave Debug                    SENT assignReturnRoute: 01 05 00 46 02 01 BF
   Z-Wave Debug                    RCVD assignReturnRoute: 01 04 01 46 01 BD (no inbound callback)
   Z-Wave Debug                    RCVD assignReturnRoute: 01 21 00 46 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 99
   Z-Wave Debug                    . .  assignReturnRoute: node 002, success 1
   Z-Wave                          Syncing - assigned return route
   Z-Wave Debug                    SENT requestNodeInfo: 01 06 00 60 02 24 5F E0
   Z-Wave Debug                    RCVD nodeInfoFrame: 01 1A 00 49 84 02 14 04 10 00 5E 25 70 85 8E 59 32 71 55 86 72 5A 87 73 9F 6C 7A B6
   Z-Wave Debug                    . .  nodeInfoFrame: node 002, combined class list: 20v1 25v1 5Ev1 70v1 85v1 8Ev1 59v1 32v1 71v1 55v1 86v1 72v1 5Av1 87v1 73v1 9Fv1 6Cv1 7Av1
   Z-Wave Debug                    SENT requestManufactureInfo: 01 09 00 13 02 02 72 04 25 60 D6
   Z-Wave Debug                    RCVD requestManufactureInfo: 01 1D 00 13 60 00 00 01 00 B1 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 5F (node ACK)
   Z-Wave Debug                    RCVD packet: 01 11 00 A8 00 01 02 08 72 05 02 7A 70 00 B0 02 00 B1 31 (hex)
   Z-Wave Debug                    timeout waiting for reply from module (non-fatal, skipping request)
   Z-Wave Debug                    SENT requestVersInfoGen: 01 09 00 13 02 02 86 11 25 61 36
   Z-Wave Debug                    RCVD requestVersInfoGen: 01 1D 00 13 61 00 00 01 00 AE 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 41 (node ACK)
   Z-Wave Debug                    RCVD packet: 01 12 00 A8 00 01 02 09 86 12 03 07 0D 01 0A 01 00 00 AE 76 (hex)
   Z-Wave Debug                    timeout waiting for reply from module (retrying)
   Z-Wave Debug                    SENT requestVersInfoGen: 01 09 00 13 02 02 86 11 25 62 35
   Z-Wave Debug                    RCVD requestVersInfoGen: 01 1D 00 13 62 00 00 01 00 B1 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 5D (node ACK)
   Z-Wave Debug                    RCVD packet: 01 12 00 A8 00 01 02 09 86 12 03 07 0D 01 0A 01 00 00 B1 69 (hex)
   Z-Wave Debug                    timeout waiting for reply from module (retrying)
   Z-Wave Debug                    SENT requestVersInfoGen: 01 09 00 13 02 02 86 11 25 63 34
   Z-Wave Debug                    RCVD requestVersInfoGen: 01 1D 00 13 63 00 00 01 00 B1 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F 5C (node ACK)
   Z-Wave Debug                    RCVD packet: 01 12 00 A8 00 01 02 09 86 12 03 07 0D 01 0A 01 00 00 B0 68 (hex)
   Z-Wave Debug                    timeout waiting for reply from module (retrying)
   Z-Wave Debug                    maximum retry count exceeded waiting reply from module
   Z-Wave Error                    Syncing - failed
   Z-Wave Error                    Timeout waiting for "002 - Relay Switch". Module might be asleep, or is unreachable.
   Z-Wave Debug                    terminatingSyncUI


[matt (support)]

Thanks, I think I see the problem. I'm going to email you offline.

[matt (support)]

Indigo 2022.2.1 is now available and includes support for the Zooz 800 Stick (ZST39) USB Controller.

Does this include support for z-wave long range?

[jay (support)]

No, ZWLR requires S2 security which we don't support. Adding S2 security is on the feature request list, but it's a huge undertaking and thus far demand has been quite low. We continue to monitor the market to see where things are heading and will prioritize as appropriate.

Well. Count me in for ZWLR, and if it requires S2, then that as well. Unless Matter gets a lot better soon, ZW is still my go to.

-Mike

Thanks, I think I see the problem. I'm going to email you offline.

Hi Matt,

I have the Zooz 700 S2 and an older static z-wave controller from SI labs. The SI labs controller sets itself up as node one and then I can add other devices no problem per normal instructions. With the new Zooz S2 stick 700, after I have excluded all devices and then try end include them, they will be added to the node list, but will not sync as elf55 had for the 800. Node one is never added with the Zooz stick. My error log looks nearly identical to the one for the 800. Any help on what might be going on would be much appreciated.

Z-Wave started controller inclusion mode
Z-Wave Debug RCVD inclusionMode ready: 01 07 00 4A 01 01 00 00 B2

Sep 10, 2023 at 11:59:42 AM
Z-Wave Debug RCVD inclusionMode node found: 01 07 00 4A 01 02 00 00 B1
Z-Wave Debug RCVD inclusionMode adding slave node: 01 18 00 4A 01 03 02 11 04 10 01 5E 25 32 27 2C 2B 70 85 59 72 86 7A 73 5A CB
Z-Wave Debug RCVD inclusionMode node respondCmds: 5E 25 32 27 2C 2B 70 85 59 72 86 7A 73 5A
Z-Wave Debug RCVD inclusionMode node added: 01 07 00 4A 01 05 02 00 B4
Z-Wave Debug SENT exitInclusionMode: 01 04 00 4A 05 B4
Z-Wave Debug RCVD exitInclusionMode: 06 (ACK)
Z-Wave Debug RCVD inclusionMode finished: 01 07 00 4A 01 06 02 00 B7
Z-Wave Debug SENT getNodeProtocolInfo: 01 04 00 41 02 B8
Z-Wave Debug RCVD getNodeProtocolInfo: 01 0A 01 41 D3 9C 01 04 10 01 00 EE (no inbound callback)
Z-Wave Debug . . getNodeProtocolInfo: node 002, class name: Relay Power Switch
Z-Wave Debug . . getNodeProtocolInfo: class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
Z-Wave Debug . . getNodeProtocolInfo: base class command: 25
Z-Wave Debug . . getNodeProtocolInfo: supported class commands: 20 25 27 5E 32 2C 2B 70 85 59 72 86 7A 73 5A
Z-Wave Debug . . getNodeProtocolInfo: encrypt class commands:
Z-Wave Debug . . getNodeProtocolInfo: features: routing, beaming
Z-Wave controller included module: 002 - Relay Power Switch
Z-Wave stopped controller inclusion mode

Z-Wave Debug intiatingSyncUI (timeout in 1500 seconds)
Z-Wave Syncing - started for "002 - Relay Power Switch"
Z-Wave Debug SENT getNodeNeighbors: 01 06 00 80 02 01 01 7B
Z-Wave Debug RCVD getNodeNeighbors: 01 20 01 80 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5F (no inbound callback)
Z-Wave Debug . . getNodeNeighbors: nodeId 002, neighbors: 1
Z-Wave Syncing - retrieved module neighbors list: 1
Z-Wave Syncing - assigning return route to "002 - Relay Power Switch"
Z-Wave Debug SENT assignReturnRoute: 01 05 00 46 02 01 BF
Z-Wave Debug RCVD assignReturnRoute: 01 04 01 46 01 BD (no inbound callback)
Z-Wave Debug RCVD assignReturnRoute: 01 21 00 46 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 99
Z-Wave Debug . . assignReturnRoute: node 002, success 1
Z-Wave Syncing - assigned return route
Z-Wave Debug SENT requestNodeInfo: 01 06 00 60 02 24 F6 49
Z-Wave Debug RCVD nodeInfoFrame: 01 17 00 49 84 02 11 04 10 01 5E 25 32 27 2C 2B 70 85 59 72 86 7A 73 5A 41
Z-Wave Debug . . nodeInfoFrame: node 002, combined class list: 20v1 25v1 27v1 5Ev1 32v1 2Cv1 2Bv1 70v1 85v1 59v1 72v1 86v1 7Av1 73v1 5Av1
Z-Wave Debug SENT requestManufactureInfo: 01 09 00 13 02 02 72 04 25 F7 41
Z-Wave Debug RCVD requestManufactureInfo: 01 1D 00 13 F7 00 00 04 00 B6 7F 7F 7F 7F 00 00 03 00 00 00 00 03 02 00 00 7F 7F 7F 7F 7F C9 (node ACK)
Z-Wave Debug . . requestManufactureInfo: requeuing 1 unsolicited packets
Z-Wave Debug RCVD packet: 01 11 00 A8 00 01 02 08 72 05 02 7A 01 01 00 0D 00 B7 F8 (hex)
Z-Wave Debug RCVD packet: 01 11 00 A8 00 01 02 08 72 05 02 7A 01 01 00 0D 00 B7 F8 (hex)
Z-Wave Debug timeout waiting for reply from module (non-fatal, skipping request)
Z-Wave Debug SENT requestVersInfoGen: 01 09 00 13 02 02 86 11 25 F8 AF
Z-Wave Debug RCVD requestVersInfoGen: 01 1D 00 13 F8 00 00 01 00 B7 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F C1 (node ACK)
Z-Wave Debug RCVD packet: 01 12 00 A8 00 01 02 09 86 12 03 04 26 01 06 02 00 00 B7 48 (hex)
Z-Wave Debug timeout waiting for reply from module (retrying)
Z-Wave Debug SENT requestVersInfoGen: 01 09 00 13 02 02 86 11 25 F9 AE
Z-Wave Debug RCVD requestVersInfoGen: 01 1D 00 13 F9 00 00 01 00 B6 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F C1 (node ACK)
Z-Wave Debug RCVD packet: 01 12 00 A8 00 01 02 09 86 12 03 04 26 01 06 02 00 00 B7 48 (hex)
Z-Wave Debug timeout waiting for reply from module (retrying)
Z-Wave Debug SENT requestVersInfoGen: 01 09 00 13 02 02 86 11 25 FA AD
Z-Wave Debug RCVD requestVersInfoGen: 01 1D 00 13 FA 00 00 01 00 B9 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 7F 7F 7F 7F 7F CD (node ACK)
Z-Wave Debug RCVD packet: 01 12 00 A8 00 01 02 09 86 12 03 04 26 01 06 02 00 00 B9 46 (hex)
Z-Wave Debug timeout waiting for reply from module (retrying)
Z-Wave Debug maximum retry count exceeded waiting reply from module
Z-Wave Debug terminatingSyncUI

[matt (support)]

With the Z-Wave debug logging still enabled, choose the Interfaces->Z-Wave->Reload menu item and copy/paste the Event Log window results for me. I think the problem is Indigo doesn't recognize the model ID of your new Zooz S2 stick 700.

Hi Matt,

Here is the log. As you can see it also has 2 devices that it will add to the list, but it won't sync them. Can reset Zstick, exclude, then include and then sync with the old controller just fine.

Started interface "Z-Wave 2022.2.1"
Z-Wave Debug starting serial connection loop
Z-Wave Debug starting zwave packet parser thread
Z-Wave Debug SENT getVersion: 01 03 00 15 E9
Z-Wave Debug RCVD getVersion: 01 10 01 15 5A 2D 57 61 76 65 20 37 2E 31 39 00 07 9F (no inbound callback)
Z-Wave Debug . . getVersion: Z-Wave 7.19 bridge controller
Z-Wave Debug SENT getHomeID: 01 03 00 20 DC
Z-Wave Debug RCVD getHomeID: 01 08 01 20 D4 24 BC 89 01 12 (no inbound callback)
Z-Wave Debug . . getHomeID: D424BC89, nodeID: 001
Z-Wave Debug SENT getInterfaceFeatures: 01 03 00 05 F9
Z-Wave Debug RCVD getInterfaceFeatures: 01 04 01 05 18 E7 (no inbound callback)
Z-Wave Debug . . getInterfaceFeatures: 18
Z-Wave Debug SENT getInterfaceApiCapabilities: 01 03 00 07 FB
Z-Wave Debug RCVD getInterfaceApiCapabilities: 01 2B 01 07 07 13 02 7A 00 01 00 0D F6 87 3E 88 CF 2B C0 4F FB D7 FD E0 17 00 00 80 00 80 86 80 BA 05 00 70 00 00 EE 7F C0 00 00 00 A0 (no inbound callback)
Z-Wave Debug . . getInterfaceApiCapabilities: supportedFuncIDs: 02 03 05 06 07 08 09 0A 0B 10 12 13 14 15 16 1C 20 21 22 23 24 27 28 29 2A 2C 2E 37 38 39 3A 3B 3C 3F 41 42 44 45 46 47 48 49 4A 4B 4D 4F 50 51 53 54 55 56 57 58 5E 5F 60 61 62 63 65 80 90 92 93 98 A0 A2 A4 A5 A6 A8 A9 AB BD BE BF D2 D3 D4 D6 D7 D8 D9 DA DB DC DD DE DF E7 E8
Z-Wave Debug . . getInterfaceApiCapabilities: serialApi 7.19, manufactureId 027A, productType 0001, productId 000D
Z-Wave connected to Z-Wave 7.19 bridge controller interface on /dev/cu.usbserial-10 (firmware 7.19, SDK unknown)
Z-Wave Debug SENT forceSUC: 01 05 00 54 01 01 AE
Z-Wave Debug RCVD forceSUC: 01 04 01 54 01 AF (no inbound callback)
Z-Wave Debug SENT getInitialNodeData: 01 03 00 02 FE
Z-Wave Debug RCVD getInitialNodeData: 01 25 01 02 0A 08 1D 07 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 07 00 C6 (no inbound callback)
Z-Wave Debug . . getInitialNodeData: is static update controller
Z-Wave Debug . . getInitialNodeData: [1, 2, 3]
Z-Wave Debug SENT getNodeProtocolInfo: 01 04 00 41 01 BB
Z-Wave Debug RCVD getNodeProtocolInfo: 01 0A 01 41 D3 96 01 02 02 01 00 F0 (no inbound callback)
Z-Wave Debug . . getNodeProtocolInfo: node 001, class name: Static Computer Controller
Z-Wave Debug . . getNodeProtocolInfo: class hierarchy: Static Controller : Static Controller : Static Computer Controller (02 : 02 : 01)
Z-Wave Debug . . getNodeProtocolInfo: base class command: 00
Z-Wave Debug . . getNodeProtocolInfo: supported class commands: 20
Z-Wave Debug . . getNodeProtocolInfo: encrypt class commands:
Z-Wave Debug . . getNodeProtocolInfo: features: beaming
Z-Wave Debug SENT getNodeProtocolInfo: 01 04 00 41 02 B8
Z-Wave Debug RCVD getNodeProtocolInfo: 01 0A 01 41 D3 9C 01 04 10 01 00 EE (no inbound callback)
Z-Wave Debug . . getNodeProtocolInfo: node 002, class name: Relay Power Switch
Z-Wave Debug . . getNodeProtocolInfo: class hierarchy: Routing Slave : Relay Switch : Relay Power Switch (04 : 10 : 01)
Z-Wave Debug . . getNodeProtocolInfo: base class command: 25
Z-Wave Debug . . getNodeProtocolInfo: supported class commands: 20 25 27
Z-Wave Debug . . getNodeProtocolInfo: encrypt class commands:
Z-Wave Debug . . getNodeProtocolInfo: features: routing, beaming
Z-Wave found module included in controller with no matching device (missing or disabled): 002 - Relay Power Switch
Z-Wave Debug SENT getNodeProtocolInfo: 01 04 00 41 03 B9
Z-Wave Debug RCVD getNodeProtocolInfo: 01 0A 01 41 D3 9C 01 04 10 00 00 EF (no inbound callback)
Z-Wave Debug . . getNodeProtocolInfo: node 003, class name: Relay Switch
Z-Wave Debug . . getNodeProtocolInfo: class hierarchy: Routing Slave : Relay Switch : -- (04 : 10 : 00)
Z-Wave Debug . . getNodeProtocolInfo: base class command: 25
Z-Wave Debug . . getNodeProtocolInfo: supported class commands: 20 25
Z-Wave Debug . . getNodeProtocolInfo: encrypt class commands:
Z-Wave Debug . . getNodeProtocolInfo: features: routing, beaming
Z-Wave found module included in controller with no matching device (missing or disabled): 003 - Relay Switch
Z-Wave Debug starting node healing thread
Z-Wave Debug starting node status polling thread

[matt (support)]

We are adding a Z-Wave interface definition for this model to the next release of Indigo which will take care of these errors.

Great. Looking forward to it.