Aeotec Z-stick 7 frequently resetting Zwave interface

Posted on
Sun Feb 12, 2023 3:21 pm
siclark offline
Posts: 1963
Joined: Jun 13, 2017
Location: UK

Aeotec Z-stick 7 frequently resetting Zwave interface

Hi,
Not sure when this started but I noticed a few weeks ago that I am getting this error and my zwave interface resetting every 10 minutes for a number of times.
Below errored first itme at 14:28, got the same at 14:38 and then the below at 14:58 which was the last time it happened (note the lack of message about reinitializing comms in 10 mins)

Other than it being offline for a few seconds to miss or delay messages, is there anything else here more concerning? I appear to be on the latest publicly available FW at 7.17.2.

Cheers

Code: Select all
2023-02-10 14:28:31.727   Application   Reloading interface "Z-Wave 2022.2.1" using API v3.0
2023-02-10 14:28:31.727   Application   Stopping interface "Z-Wave 2022.2.1" (pid 945)
2023-02-10 14:28:32.601   Z-Wave   closed connection to Z-Stick 7 (ZWA010)
2023-02-10 14:28:34.179   Application   Stopped interface "Z-Wave 2022.2.1"
2023-02-10 14:28:35.833   Application   Starting interface "Z-Wave 2022.2.1" (pid 94191)
2023-02-10 14:28:36.690   Application   Started interface "Z-Wave 2022.2.1"
2023-02-10 14:28:38.065   Z-Wave   connected to Z-Stick 7 (ZWA010) interface on /dev/cu.usbserial-1410 (firmware 7.17, minimum SDK 7.00.00)
2023-02-10 14:28:38.118   Z-Wave   found module included in controller with no matching device (missing or disabled): 005 - Dimmable Power Switch
2023-02-10 14:28:38.191   Z-Wave   found module included in controller with no matching device (missing or disabled): 017 - General Thermostat (v2)
2023-02-10 14:28:38.255   Z-Wave   found module included in controller with no matching device (missing or disabled): 026 - Routing Slave
2023-02-10 14:28:38.433   Z-Wave Error   device "Nodon remote (light blue)" no longer has a matching module 111 in the controller
2023-02-10 14:28:38.433   Z-Wave Error   controller reported unexpected or missing module information for some devices -- will reinitialize communication in 10 minutes
......
2023-02-10 14:38:38.578   Z-Wave   reinitializing communication with interface Z-Stick 7 (ZWA010)
2023-02-10 14:38:41.098   Z-Wave   connection reset requested
2023-02-10 14:38:42.304   Z-Wave   connected to Z-Stick 7 (ZWA010) interface on /dev/cu.usbserial-1410 (firmware 7.17, minimum SDK 7.00.00)
2023-02-10 14:38:42.344   Z-Wave   found module included in controller with no matching device (missing or disabled): 005 - Dimmable Power Switch
2023-02-10 14:38:42.402   Z-Wave   found module included in controller with no matching device (missing or disabled): 017 - General Thermostat (v2)
2023-02-10 14:38:42.461   Z-Wave   found module included in controller with no matching device (missing or disabled): 026 - Routing Slave
2023-02-10 14:38:42.593   Z-Wave Error   device "Nodon remote (light blue)" no longer has a matching module 111 in the controller
2023-02-10 14:38:42.593   Z-Wave Error   controller reported unexpected or missing module information for some devices -- will reinitialize communication in 10 minutes
...
2023-02-10 14:58:47.188   Z-Wave   reinitializing communication with interface Z-Stick 7 (ZWA010)
2023-02-10 14:58:50.160   Z-Wave   connection reset requested
2023-02-10 14:58:51.376   Z-Wave   connected to Z-Stick 7 (ZWA010) interface on /dev/cu.usbserial-1410 (firmware 7.17, minimum SDK 7.00.00)
2023-02-10 14:58:51.419   Z-Wave   found module included in controller with no matching device (missing or disabled): 005 - Dimmable Power Switch
2023-02-10 14:58:51.491   Z-Wave   found module included in controller with no matching device (missing or disabled): 017 - General Thermostat (v2)
2023-02-10 14:58:51.551   Z-Wave   found module included in controller with no matching device (missing or disabled): 026 - Routing Slave
2023-02-10 14:58:51.694   Z-Wave Error   device "Nodon remote (light blue)" no longer has a matching module 111 in the controller
2023-02-10 14:58:51.694   Z-Wave Error   controller reported unexpected or missing module information for some devices

Posted on
Sun Feb 12, 2023 4:04 pm
matt (support) offline
Site Admin
User avatar
Posts: 21417
Joined: Jan 27, 2003
Location: Texas

Re: Aeotec Z-stick 7 frequently resetting Zwave interface

In this case your Indigo device Nodon remote (light blue) does not have a matching node ID (111) in the Z-Wave controller anymore. Sometimes this is a transient issue and the next time Indigo requests information from the Z-Wave controller about all of its included nodes it will show up (this is why Indigo waits 10 minutes before trying again), but in this case it looks like it really is gone. Perhaps you excluded it when Indigo was running or maybe the controller is malfunctioning. Try re-including that module and re-syncing the device in Indigo with the new node ID after it has been included again.

Image

Posted on
Mon Feb 13, 2023 3:15 am
siclark offline
Posts: 1963
Joined: Jun 13, 2017
Location: UK

Re: Aeotec Z-stick 7 frequently resetting Zwave interface

Cheers Matt,
Hadnt linked those 2, so yes, have dug out that old remote controller and synced to this new stick and the error has gone. I also managed to remove the failed modules from this 7 series stick much more easily than I could on the 5 series one, ie it actually worked first time, once I had tried to sync a new indigo device to them that failed.

Posted on
Mon Feb 20, 2023 12:44 pm
shapa offline
Posts: 483
Joined: Sep 08, 2014
Location: Swindon

Re: Aeotec Z-stick 7 frequently resetting Zwave interface

FYI, v7.17 is not the same as 7.17.2

https://github.com/zwave-js/node-zwave-js/issues/3906

Posted on
Mon Feb 20, 2023 1:42 pm
siclark offline
Posts: 1963
Joined: Jun 13, 2017
Location: UK

Re: Aeotec Z-stick 7 frequently resetting Zwave interface

True but when I got out my old windows laptop that I updated the firmware with last year I realised it’s the same file and the install stopped immediately which it says is sign is the same firmware.

I’ll have another look in detail another time.

Posted on
Mon Feb 20, 2023 4:00 pm
shapa offline
Posts: 483
Joined: Sep 08, 2014
Location: Swindon

Re: Aeotec Z-stick 7 frequently resetting Zwave interface

OK, I'm also playing with the latest official Silabs 7.19.1 (GA)

Enabling interface "Z-Wave 2022.2.1" using API v3.0
Starting interface "Z-Wave 2022.2.1" (pid 9076)
Started interface "Z-Wave 2022.2.1"
Z-Wave connected to Z-Stick 7 (ZWA010) interface on /dev/cu.usbserial-840 (firmware 7.19, minimum SDK 7.00.00)

So far, all is good.

The FW is open source now.

https://github.com/SiliconLabs/gecko_sd ... D4201A.gbl

Posted on
Mon Feb 20, 2023 6:38 pm
siclark offline
Posts: 1963
Joined: Jun 13, 2017
Location: UK

Re: Aeotec Z-stick 7 frequently resetting Zwave interface

Cheers. Will try that shortly unless you report issues.
Note that it says 7.19 for you and not 7.19.1.

Maybe mine is 7.17.2


Sent from my iPhone using Tapatalk

Page 1 of 1

Who is online

Users browsing this forum: No registered users and 10 guests