Multiple Z-wave errors and slow respons, going crazy here

Posted on
Sun Aug 29, 2021 2:01 pm
DrLove offline
Posts: 260
Joined: Dec 12, 2014
Location: Sweden

Multiple Z-wave errors and slow respons, going crazy here

Hi,

I have about 180 nodes and it all used to be very stable but for the last month or so it is getting more and more UNstable and is really making me crazy.
I get "allot" of no ack and Indigo is not receiving data from my nodes sometimes.
I have optimized my network, rebooted every node and Indigo, tried different interfaces (Gen5 and UZM), turned on Z-wave debug and tried to find something in there, disabled unnessesary plugins and so on, to no avail.

Intermittent the network is very slow, for example I have 3 dimmers in a virtual device group that can take up to 10s to turn on (they turn on in a slow sequence), they used to be momentary more or less. If I turn them off and then on again it is usually lightning fast.

Door sensors (multiple) is not reaching Indigo, they used to and my Fibaro smoke sensors start to beep when they can't reach Indigo (not so funny at night).

For some reason Indigo is trying to fetch energy data from my Qubino dimmers/switches temperature sub-node and I get no ack.
Re-syncing the node above resultet in this:
28796977 2021-08-29 19:16:56.736 FALSE 8 Z-Wave Syncing - module returned parameter 65 instead of parameter 66 "Button down duration" (ignoring)
28796976 2021-08-29 19:16:56.734 FALSE 8 Z-Wave Syncing - module returned parameter 65 instead of parameter 66 "Button down duration" (ignoring)
28796897 2021-08-29 19:14:51.283 FALSE 8 Z-Wave Syncing - module returned parameter 65 instead of parameter 66 "Button down duration" (ignoring)
28796893 2021-08-29 19:14:43.854 FALSE 8 Z-Wave Syncing - module returned parameter 61 instead of parameter 65 "Button tap duration" (ignoring)
28796890 2021-08-29 19:14:35.574 FALSE 8 Z-Wave Syncing - module returned parameter 3 instead of parameter 60 "Minimum value" (ignoring)
28796889 2021-08-29 19:14:35.573 FALSE 8 Z-Wave Syncing - module returned parameter 3 instead of parameter 60 "Minimum value" (ignoring)
28796883 2021-08-29 19:14:14.14 FALSE 8 Z-Wave Syncing - module returned parameter 30 instead of parameter 1 "Input 1 mode" (ignoring)
28796882 2021-08-29 19:14:14.138 FALSE 8 Z-Wave Syncing - module returned parameter 30 instead of parameter 1 "Input 1 mode" (ignoring)


Some time I get flooded w/ the same data from multiple nodes (temperature for eample, 20+ messages w/ the same value in the log), removing/inserting the interface usually resolves it.

And so on...

Where should I start to get to the bottom with all this?

Could my Mac be to old/slow (normally 10% CPU load)? Can bad z-wave performance be mac-h/w related or is there something else going on?

Indigo 2021.1.1 (same problems w/ 7.5).
Mac Mini 2010 w/ 8GB RAM and High Sierra, SSD.

Love Kull (yes it's my name)
Blog (in Swedish)
Sweden

Posted on
Sun Aug 29, 2021 11:44 pm
kw123 offline
User avatar
Posts: 8366
Joined: May 12, 2013
Location: Dallas, TX

Re: Multiple Z-wave errors and slow respons, going crazy her

Basic debug advice

Switch off group of devices for several hours. Check if error continues
If no:
split last device group into subgroups and repeat with sub groups
If yes:
switch group back on and switch off next group
Etc

Devices are not just zwave but also motors, microwaves ,,,

And did you install anything new recently eg microwave, tv, ac…

Just basic debug

Karl.


Sent from my iPhone using Tapatalk

Posted on
Mon Aug 30, 2021 4:13 am
MarcoGT offline
Posts: 1091
Joined: Sep 11, 2014
Location: Germany

Re: Multiple Z-wave errors and slow respons, going crazy her

I had the same problem few weeks ago a the problem was an external disk connected to the USB port near the Z-Wave stick. Changed port, everything fine.

Posted on
Mon Aug 30, 2021 2:07 pm
DrLove offline
Posts: 260
Joined: Dec 12, 2014
Location: Sweden

Re: Multiple Z-wave errors and slow respons, going crazy her

@karl: thanks. I have now done some deeper study of the logs and found a few devices that are very old and almost always involved in the path for the offending nodes. Removed the old nodes, bought new and aggregated others, one do not need the level of control I thought when we built the house :) It is working better but not perfect. I have re-optimized all none battery powered devices and it went kind of ok. Some powered nodes failed the optimization and Indigo started to optimize known neighbours instead. After a reload of the interface (to break the neighbour optimization) and a manual status query of the node the optimization worked.

Now I have all the battery powered devices left to optimize, its a pita that Indigo start to optimize known neighbours when it fails to get an updated list from the node, having MANY neighbours to every battery device it takes forever when the battery device fail to wake up for example. Is it possible to disable the "optimize known neighbours"-function in Indigo? See attached node map where almost everything except battery devices is optimized.

@MarcoGT: thanks. I do actually have a USB disk connected for some time now (backup), it actually could be around that time the system started to go bananas. but it is connected to a USB hub and the interface is connected directly to the Mac Mini w/ a 3m extention cord and mounted to the inner roof of my study. The hub and the interface is actually in USB slot 2 and 3 on the Mini, maybe I should move them apart.
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Love Kull (yes it's my name)
Blog (in Swedish)
Sweden

Posted on
Tue Aug 31, 2021 8:12 am
DrLove offline
Posts: 260
Joined: Dec 12, 2014
Location: Sweden

Re: Multiple Z-wave errors and slow respons, going crazy her

The saga continues...

One group in particular and I see this in the debug log alot:

RCVD setMultiLevelValue: txTransmitTicks 301, txHopCount 1, txRSSIs 198 127 127 127 127, txACKChannelNum 1, txLastTxChannelNum 1, txRouteSchemeState 5, txRoute 23 0 0 0, txRouteSpeed 2, txRouteTries 27, txLastFailedLinkFrom 0, txLastFailedLinkTo 0


txRouteTries 27 does not sound great. I guess txRoute 23 0 0 0 means that the node bounce of of node 23. Node 23 is an Aeontec Smart switch that I now plan to take of my network and see what happens.

//L

Love Kull (yes it's my name)
Blog (in Swedish)
Sweden

Posted on
Fri Sep 03, 2021 1:36 pm
DrLove offline
Posts: 260
Joined: Dec 12, 2014
Location: Sweden

Re: Multiple Z-wave errors and slow respons, going crazy her

Hi all,

There myst be something strange going on here...
The errors is down to almost zero but the system is SLOW from time to time. Some communication initiated from the node is not reaching the controller at all. And com initiated from the controller (Indigo) is sometimes very slow.

Code: Select all
Node  Device                                                     In    Out    OutNoReply    Notif.Rep.    Batt.Rep.    NoAcks    SlowAckTrigs.    AckMin.    AckMax    AckAvg
------  ------------------------------------------------------  -----  -----  ------------  ------------  -----------  --------  ---------------  ---------  --------  --------
    75  Bevattningsautomatik ute - pump                             -     10             -             -            -         -                -          7        47        26
    89  Brandvarnare arbetsrum - Tamper                            58      4            53             -            5         -                -         13        85        41
    97  Brandvarnare garage - Tamper                               64      4             9             -            4         -                -         16        95        36
    95  Brandvarnare kök - Tamper                                  70      4            56             -            4         -                -         17        42        29
   115  Brandvarnare serverskåp - Tamper                            -      -             -             -            -         -                -          -         -         -
    93  Brandvarnare sov1 - Tamper                                 63      5            72             -            6         -                -         15        80        40
    91  Brandvarnare sov2 - Tamper                                 78      4            55             -            4         -                -          9        32        19
    90  Brandvarnare sov3 - Tamper                                 61      4            55             -            4         -                -         13        83        31
    96  Brandvarnare tvättstuga - Tamper                           60      4            53             -            6         -                -         13        22        17
    94  Brandvarnare vrum1 - Tamper                                61      4            55             -            4         -                -         13       335        98
    92  Brandvarnare vrum2 - Tamper                               334      4            60             -            5         -                -         19        97        50
    66  Diskmaskin - lucksensor                                    12     10             -             -            -         -                -         48       461        95
   119  Dörrsensor altandörr                                       65      4            52             -            4         -                -         10        15        13
   170  Dörrsensor balkongdörr                                     88      4            56             -            4         -                -         14        42        22
   182  Dörrsensor förrådsdörr baksida                             65      4            54             -            4         -                -         16        35        23
   181  Dörrsensor förrådsdörr framsida                            66      4            56             -            4         -                -         16        25        20
   175  Dörrsensor förrådsdörr mot garage                          76      4            65             -            3         -                1         51      2332       624
   163  Dörrsensor garage-hus-dörr - Tamper Switch                153      4            53             -           54         -                -         16       278        86
   189  Dörrsensor garageport (öppen)                             522     10             -            76            -         -                -          6        33        20
   129  Dörrsensor ytterdörr                                       92      4            60             -            4         -                -         16        17        16
    41  Energiprobe - FTX                                         205     10             -             -            -         -                -         11        50        28
   146  Energiprobe - Kyla                                       4307     10             -             -            -         -                -         10        33        20
   148  Energiprobe - SLA Printer                                   7     10             -             -            -         -                -         45       149        66
    30  Energiprobe - VVX                                         357     10             -             -            -         -                -         16        29        23
   171  Energiprobe - arbetsplats garage                         5783     10             -             -            -         -                -        137       228       195
    74  Energiprobe - bubbelpool                                  159     10             -             -            -         -                -          6       125        46
    70  Energiprobe - diskmaskin                                  409     10             -             -            -         -                -         12        52        28
   174  Energiprobe - gräsklippare                               4726     10             -             -            -         -                -         15       116        36
   172  Energiprobe - handdukstork                               2569     21             1             -            -         -                -         15        83        49
    67  Energiprobe - kyl/frys                                    717     10             -             -            -         -                -         15        50        27
    71  Energiprobe - köksfläkt                                   127     11             -             -            -         -                -         15        33        22
    38  Energiprobe - luftavfuktare/ftx garage                    108     10             -             -            -         -                -         13        58        27
    35  Energiprobe - media vrum1                                 863     10             -             -            -         -                -         10        33        22
    68  Energiprobe - micro                                       259     10             -             -            -         -                -         15        36        21
    45  Energiprobe - serverpark                                13590     10             -             -            -         -                -         16        30        22
   173  Energiprobe - skotork                                     109     10             -             -            -         -                -         45        72        55
   168  Energiprobe - spis - Meter Total                        24793      -             -             -            -         -                -          -         -         -
    29  Energiprobe - torkskåp                                    202     10             -             -            -         -                -         15        33        22
    27  Energiprobe - torktumlare                                 106     10             -             -            -         -                -         16        34        24
   121  Energiprobe - tvättmaskin                                 407     10             -             -            -         -                -        133       216       186
    69  Energiprobe - ugn                                         160     10             -             -            -         -                -          5        34        19
   166  FTX smart module - Binary IN1 - N/A                        27     14             -             -            -         -                1         12      1068        99
   136  Garagefläkt                                                 -     10             -             -            -         -                -         93       166       127
   188  Garageportsöppnare                                          5     15             -             -            -         -                -         13        31        18
   141  Garageugn - Input 2                                         -      -             -             -            -        10                -          -         -         -
    49  Infravärmare - altan lounge                                 -     16             -             -            -         -                -          6       189        44
    11  Ljus arbetsrum - fönster                                    -     21             -             -            -         -                -          7       184        33
   177  Ljus badrum1 - spots                                      846    190             1             -            -         -                4         10      2859       104
    12  Ljus badrum2 - spots (Dim)                                668     28             -             -            -         -                -         16        50        27
   192  Ljus förråd - tak                                         218     38             -             -            -         -                -         17       437        90
   150  Ljus garage - datorplats                                 1990    381             -             -            -         -                8          4      3959       103
    23  Ljus garage - printer                                     325     10             -             -            -         -                -         14        32        21
   159  Ljus garage - ytter N                                     966    376             -             -            -         -                4          5      3715       121
   158  Ljus garage - ytter S                                     999    370             -             -            -         1                1          4      2364        45
    39  Ljus garage signalljus - Composite                        637    238             1             -            -         -                3          4      2969        57
    37  Ljus garage, fönster                                        1     15             -             -            -         -                -         13       444        62
    51  Ljus hall (dim)                                           105     65             -             -            -         -                -          3       218        34
   107  Ljus julstjärna                                             -      -             -             -            -        10                -          -         -         -
   169  Ljus kök/vrum1 - allmänljus diskbänk                      246    111             -             -            -         -                1         13      3466        60
    73  Ljus kök/vrum1 - diskbänksbelysning                       260     74             -             -            -         -                -         13       257        45
   191  Ljus kök/vrum1 - fönster                                  264     80             -             -            -         2                2          6      2002        85
     6  Ljus kök/vrum1 - köksö lampa (dim)                        428     76             -             -            -         -                1          6      1136        48
     5  Ljus kök/vrum1 - köksö spots (Dim)                         45     76             -             -            -         -                -          1       213        32
    47  Ljus kök/vrum1 - läslampa                                 165     65             2             -            -         -                -         14       232        56
    72  Ljus kök/vrum1 - spis                                       2     32             -             -            -         -                -         12       354        77
     3  Ljus kök/vrum1 - vrum1 spots E+S (dim)                    105     74             2             -            -         -                2         14      3331       116
     4  Ljus kök/vrum1 - vrum1 spots W (dim)                       95     66             1             -            -         -                2         12      2979        96
   164  Ljus sov1 - fönster                                       157     25             -             -            -         -                1          5       783        79
   165  Ljus sov1 - gardinbelysning                              3584     31             -             -            -         -                -         32       559        86
   190  Ljus sov1 - spots                                         160     22            29             -            -         -                1         40      1591       162
    34  Ljus sov1 - tak                                           692     22             -             -            -         -                -         15       316        93
    15  Ljus sov2 - fönster                                         -     23             -             -            -         -                1         33      2181       154
    13  Ljus sov3 - fönster                                         -     18             -             -            -         -                -         15       817        83
     2  Ljus sov3 - morgonlampa                                     -     13             1             -            -         -                -         13        42        23
   130  Ljus tvättstuga - spots                                  1781    688             -             -            -         1                4          1      3395        68
   123  Ljus under trappa - spots                                   4     20             -             -            -         -                -         48       133        73
    36  Ljus ute - Temperature                                     46     30             -             -            -         -                3         17      5605       637
    40  Ljus ute - blomlådebelysning altan - Composite             77     25             -             -            -         -                1          8      2375       157
    46  Ljus ute - fasad altan N                                    -     19             -             -            -         1                2         32      1483       199
    16  Ljus ute - fasad balkong                                    -     15             -             -            -         -                -         15        80        31
    54  Ljus ute - fasad framsida                                   -     19             1             -            -         -                -         15       195        55
    53  Ljus ute - mur                                             42     25             -             -            -         -                1          9      1005        93
    48  Ljus ute - wallplug altan                                 266     24             1             -            -         -                1          5      2066       188
    17  Ljus vrum2 - fönsterbelysning                               -     17             -             -            -         -                -         14       186        40
    18  Ljus vrum2 - hornlampa                                    192     31             -             -            -         -                -         14       364        77
    44  Ljus vrum2 - kortvägg                                       8     28             -             -            -         -                6        311      3415       863
    43  Ljus vrum2 - långvägg                                      28     27             1             -            -         -                -          2       749        71
    14  Ljus vrum2 - trappvägg                                     12     28             -             -            -         -                -         15       103        27
   114  Läckagesensor VVX - Tilt/Tamper                            79      4            56             -           23         -                -         18       236        77
   110  Läckagesensor bad 2 - Tilt/Tamper                          57      4            53             -            4         -                -         18        85        37
   113  Läckagesensor diskmaskin - Tilt/Tamper                     57      4            53             -            4         -                -         13        18        15
   111  Läckagesensor garagediskbänk  - Tilt/Tamper                57      4            53             -            4         -                -         11        26        20
   112  Läckagesensor ismaskin - Tilt/Tamper                       62      4            56             -            6         -                -         48       101        71
    26  Lödkolv - Wallplug                                        188    197             2             -            -         -                -          9       144        27
   126  Markis lounge (0 helt inne)                               185     19             -             -            -         -                -         10       183        51
   109  Mertenbrytare master bedroom - rullar/fönsterbel Frida      -      -             -             -            -         -                -          -         -         -
   108  Mertenbrytare master bedroom - rullar/fönsterbel Love      24      -             -             -            -         -                -          -         -         -
    65  Ringklocka - IN1 - button                                   -     10             -             -            -         -                -         50       134        75
    62  Rullgardin master bedroom höga fönstret                    16     10             -             -            -         -                -        115       210       156
    63  Rullgardin master bedroom låga fönstret                     -     10             -             -            -         -                -         66       136       102
    55  Rullgardin vrum2 pos 1                                      6     16             -             -            -         -                -         33        83        58
    56  Rullgardin vrum2 pos 2                                      6     16             -             -            -         -                -         13       683        72
    57  Rullgardin vrum2 pos 3                                      6     16             -             -            -         -                -         10        49        27
    58  Rullgardin vrum2 pos 4                                     26     16            12             -            -         -                -         15       715        89
    59  Rullgardin vrum2 pos 5                                      6     16             -             -            -         -                -         13        81        30
    60  Rullgardin vrum2 pos 6                                      7     16             -             -            -         -                -         15       124        28
    61  Rullgardin vrum2 pos 7                                      6     16             -             -            -         -                -         11        50        22
    99  Rörelsesensor arbetsrum - Motion Sensor (CR123A)           85      5            54             -            5         -                -         11        80        38
   179  Rörelsesensor förråd - Motion Sensor (CR123A)             169      4            52            48            8         -                -        214       353       258
   105  Rörelsesensor garage 1 - Motion Sensor (CR123A)          1729      4            53             -            4         -                -         29       229       126
   152  Rörelsesensor garage 2 - Motion Sensor (CR123A)          2515      4            70             -           60         -                -         13        43        31
   104  Rörelsesensor hall - Motion Sensor (CR123A)               452      4            53             -            4         -                -         12        81        39
   103  Rörelsesensor kök - Motion Sensor (CR123A)                861      4            52             -            4         -                -         14       227        75
   102  Rörelsesensor vrum1 - Motion Sensor (CR123A)             1447      5            67             -            5         -                -         11       447       116
   100  Rörelsesensor vrum2 N - Motion Sensor (CR123A)            147      4            54             -            4         -                -         25        79        40
   101  Rörelsesensor vrum2 S - Motion Sensor (CR123A)            643      4            63             -            8         -                -         31        78        48
    64  Siren garage                                                -     10             -             -            -         -                -         58       299       132
    87  Siren vrum1 (4xA)                                           -      -             -             -            -         -                -          -         -         -
    86  Siren vrum2 (4xA)                                           -      -             -             -            -         -                -          -         -         -
   184  Storage door 1 lock                                        87     20            10             7           27         -                7         32     25843


Statistics for about 2 days. The AckAvg column is hidden to the right due to long rows.

The slow responce is intermittent and if a node is slow the first time its always lightning fast the second time I try it right after, it is like if the whole network is in a dormant state until I "force it" to wake up. There is always traffic over the zwave network so it can't be that the USB port is in low performance mode or something.

Using the Survey plugin and 10 passes the ping is always lightning fast for all nodes with some exeptions.

I have been pulling my hair for days now, is there anything I can try to get to the bottom of this?

Best regards, L

Love Kull (yes it's my name)
Blog (in Swedish)
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Posted on
Fri Sep 03, 2021 4:18 pm
DrLove offline
Posts: 260
Joined: Dec 12, 2014
Location: Sweden

Re: Multiple Z-wave errors and slow respons, going crazy her

Did a backup of the UZB tonight just in case (using my PC) and I noticed that when I plugged it in to my Indigo Mac again the loading of the stick/devices in the Indigo z-wave debug log was lightning fast. When I reload the controller from Indigo after the controller has been pluged in for a while the reading of the controller nodes is kind of slow, 5-10s compared to <1s when the controller was reloaded by physically removed from the USB-port and inserted again.
I also noticed that my virtual node groups that use to be slow to turn on was more or less instant on when activated.
This leads me to the conclusion that this is a hardware/software problem at the controller/mac/Indigo side and not a z-wave communication problem.

Any thoughts on this?

//L

Love Kull (yes it's my name)
Blog (in Swedish)
Sweden

Posted on
Sun Sep 05, 2021 11:46 am
matt (support) offline
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Re: Multiple Z-wave errors and slow respons, going crazy her

Looking over your Survey plugin results, and seeing this comment:

DrLove wrote:
There is always traffic over the zwave network...

leads me to think the problem might be because of collisions or so much Z-Wave traffic that the controller gets confused and spins off into the weeds for several seconds (possibly retrying commands that are failing from collisions). Z-Wave networks aren't as robust as IP over WiFi. If you have a too much chatter you are going to potentially run into problems. Looking at the Survey results it looks like some devices have tens of thousands of messages (a Energiprobe - spis - Meter Total, and others).

Basically, you really shouldn't be seeing a continuous stream of traffic on the Z-Wave network (when viewing debug messages in Z-Wave), and if you are you should look at modifying module parameters to significantly reduce the quantity of unsolicited messages sent. If you have Schedules or scripts that are polling out lots of data from modules, those too should be throttled back.

No guarantee this will solve the problem of course, but it definitely is a red flag so we should eliminate it is a possible culprit while you are troubleshooting.

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Posted on
Sun Sep 05, 2021 2:12 pm
DrLove offline
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Joined: Dec 12, 2014
Location: Sweden

Re: Multiple Z-wave errors and slow respons, going crazy her

Hi,

Thanks for the input. I do have some activity on the network (having so many nodes) but still not constant, there is seconds (some times minutes) between debug rows. When i activate a group of devices there is allot but that is normal I guess.
I did have huge problems with a few devices 3 weeks ago and I then did cut down on energy reports on all my devices and the problem kind of went away, for these devices anyway. I don't think the traffic is the bigest problem right now but who knows. I will look in to it.

I do have allot of problems w/ my garage lights and often they try to bounce of of node 34. This node was kind of close to the garage before but I have now relocated it to the other side of my house. I have run optimize on the problematic nodes (actually all of my nodes) many times but they still like node 34 best, how is this possible? There should be atleast 10+ other nodes in proximity they can use. How do nodes determine the best rout and is it remebered?
My nodes is actually findig almost every node I have as neighbours during an optimization and I hope there is some logic behind how they select the best route and remembers it, but I'm not so sure about that now :/

I will now replace some of my oldest nodes to see if things get better, kind of expensive test but I'm running out of options here.

//L

Love Kull (yes it's my name)
Blog (in Swedish)
Sweden

Posted on
Sun Sep 05, 2021 11:53 pm
GlennNZ offline
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Joined: Dec 07, 2014
Location: Central Coast, Australia

Re: Multiple Z-wave errors and slow respons, going crazy her

Hi

I have a pretty large Z wave setup as well >180 nodes.

I think Matt is right - the less unneeded traffic the better.

Initially I found a number of devices were sending a lot of energy reports all the time. By manually cutting this down for each device this made a huge difference to the volume of traffic. There were some devices that I needed to manually send config settings to at the time, to change the energy report timings.

The other thing was managing action groups turning a lot of devices on or off. I changed this to some python code, action groups of ‘turn on, only IF device off’, and ‘turn off, only IF device ON’. This limited a lot of Z-wave traffic. I had a lot of z-wave devices eg. outdoor lights - so if a trigger to turn on occurred; would previously send 8 z-wave commands to turn 8 devices on every-time triggered. I changed this to same triggering, but only send z-wave on command if device is off. This likewise, hugely impact z-wave traffic. (Hopefully my description can be followed!)

Glenn


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Posted on
Mon Sep 06, 2021 3:07 am
DrLove offline
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Joined: Dec 12, 2014
Location: Sweden

Re: Multiple Z-wave errors and slow respons, going crazy her

Thanks!!

Yes, energy reprorts can really bring things down and I have minimized them as much as I can. Some of my nodes is not possible to "shut up" even via parameters, they just dont do as I say :) They are high up on my list of devices I will replace in the future.

Digging even further I see ones again that node 34 (the one I moved about a week ago) is involved in about 1000 txRoute's the last week and almost always from devices it USED to be close to. I will replace it today w/ a new device and by that also a new ID. I will then redo optimize on all powered devices. I know I could exclude and reinclude the device to get a new ID but the device has missbehaved in other ways aswell so I would like to retire it anyway.

I will also replace 3 other devices today that is kind of old and involved in many txRoute's.

FEATURE REQUEST: Device groups dont send on/off/dim-lvl to devices that is already in the requested state. This could reduce network traffic alot when activating large groups.
I do get alot of ZEAL errors and Zwave errors when activating large device groups.

//L

Love Kull (yes it's my name)
Blog (in Swedish)
Sweden

Posted on
Mon Sep 06, 2021 4:51 am
GlennNZ offline
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Location: Central Coast, Australia

Re: Multiple Z-wave errors and slow respons, going crazy her

DrLove wrote:
Thanks!!

FEATURE REQUEST: Device groups dont send on/off/dim-lvl to devices that is already in the requested state. This could reduce network traffic alot when activating large groups.
I do get alot of ZEAL errors and Zwave errors when activating large device groups.

//L


I did think about the same - but then thought sometimes want to make sure OFF or ON is sent regardless of what state Indigo thinks device is in. Normally correct - but not always….

Hence the action group to check state and then send on or off if doesn’t match. Pretty straight forward with list of deviceID’s that change depending on circumstance.

Glenn


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Posted on
Mon Sep 06, 2021 1:00 pm
jay (support) offline
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Re: Multiple Z-wave errors and slow respons, going crazy her

GlennNZ wrote:
DrLove wrote:
Thanks!!

FEATURE REQUEST: Device groups dont send on/off/dim-lvl to devices that is already in the requested state. This could reduce network traffic alot when activating large groups.
I do get alot of ZEAL errors and Zwave errors when activating large device groups.

//L


I did think about the same - but then thought sometimes want to make sure OFF or ON is sent regardless of what state Indigo thinks device is in. Normally correct - but not always….


This. It's usually an unnecessary optimization to check state first because the vast majority of times one doesn't care, you just want to make sure it's on/off. Also, in some cases sending multiple ON commands does different things (some dimmers, for instance will toggle between a dim value and 100 percent each time you send it an on).

Jay (Indigo Support)
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Posted on
Wed Sep 08, 2021 4:28 am
DrLove offline
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Joined: Dec 12, 2014
Location: Sweden

Re: Multiple Z-wave errors and slow respons, going crazy her

Update!

I have now replaced many of the older devices and removed a few not so important ones. I'm now down to about 117 nodes.
I have also relocated the UZB-stick and made a "ground plane" (see image) for it.

Everything works allot better but I still have intermittent errors/no ack/slow ack and Indigo is not getting all messages initiated from the node side.

Slow ack log (example):

Code: Select all
30303574   2021-09-08 10:16:40.206   FALSE   8   Z-Wave   sent "Ljus garage - ytter S" set brightness to 15
30303573   2021-09-08 10:16:40.206   FALSE   7   Z-Wave Debug   . .  setMultiLevelValue: requeuing 6 unsolicited packets
30303572   2021-09-08 10:16:40.206   FALSE   7   Z-Wave Debug   RCVD setMultiLevelValue: txTransmitTicks 2, txHopCount 0, txRSSIs 187 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
30303571   2021-09-08 10:16:40.204   FALSE   7   Z-Wave Debug   RCVD setMultiLevelValue: 01 18 00 13 DC 00 00 02 00 BB 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 90 (node ACK)
30303570   2021-09-08 10:16:40.122   FALSE   7   Z-Wave Debug   . .  setMultiLevelValue: requeuing 6 unsolicited packets
30303569   2021-09-08 10:16:40.103   FALSE   7   Z-Wave Debug   SENT setMultiLevelValue: 01 0E 00 13 9E 07 60 0D 01 01 26 01 0F 25 DC C7 (re-sent because retransmit request)
30303568   2021-09-08 10:16:39.619   FALSE   20   Trigger   Ljus tvättstuga OFF
30303567   2021-09-08 10:16:39.219   FALSE   20   Trigger   Sonos garage set mute variable
30303566   2021-09-08 10:16:38.99   FALSE   8   Sonos   ZonePlayer: SONOS garage, Mute Off
30303565   2021-09-08 10:16:38.955   FALSE   8   Sonos   ZonePlayer: SONOS garage, Current Volume: 20, New Volume: 20
30303564   2021-09-08 10:16:38.896   FALSE   20   Trigger   SONOS garage play
30303563   2021-09-08 10:16:38.889   FALSE   7   Z-Wave Debug   RCVD setMultiLevelValue: 18 (RETRANSMIT REQUEST)
30303562   2021-09-08 10:16:38.889   FALSE   7   Z-Wave Debug   SENT setMultiLevelValue: 01 0E 00 13 9E 07 60 0D 01 01 26 01 0F 25 DC C7
30303561   2021-09-08 10:16:38.875   FALSE   7   Z-Wave Debug   queueing power / energy request of "150 - Ljus garage - datorplats" (activity detected)
30303560   2021-09-08 10:16:38.874   FALSE   8   Z-Wave   sent "Ljus garage - datorplats" set brightness to 66
30303559   2021-09-08 10:16:38.874   FALSE   7   Z-Wave Debug   RCVD setMultiLevelValue: txTransmitTicks 2, txHopCount 0, txRSSIs 190 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 0 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
30303558   2021-09-08 10:16:38.873   FALSE   7   Z-Wave Debug   RCVD setMultiLevelValue: 01 18 00 13 DB 00 00 02 00 BE 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 92 (node ACK)
30303557   2021-09-08 10:16:38.83   FALSE   7   Z-Wave Debug   SENT setMultiLevelValue: 01 0E 00 13 96 07 60 0D 01 01 26 01 41 25 DB 86
30303556   2021-09-08 10:16:38.825   FALSE   7   Z-Wave Debug   queueing power / energy request of "159 - Ljus garage - ytter N" (activity detected)
30303555   2021-09-08 10:16:38.824   FALSE   8   Z-Wave   sent "Ljus garage - ytter N" set brightness to 0
30303554   2021-09-08 10:16:38.823   FALSE   7   Z-Wave Debug   RCVD setMultiLevelValue: txTransmitTicks 5, txHopCount 1, txRSSIs 190 127 127 127 127, txACKChannelNum 0, txLastTxChannelNum 0, txRouteSchemeState 3, txRoute 166 0 0 0, txRouteSpeed 3, txRouteTries 1, txLastFailedLinkFrom 0, txLastFailedLinkTo 0
30303553   2021-09-08 10:16:38.821   FALSE   7   Z-Wave Debug   RCVD setMultiLevelValue: 01 18 00 13 DA 00 00 05 01 BE 7F 7F 7F 7F 00 00 03 A6 00 00 00 03 01 00 00 33 (node ACK)
30303552   2021-09-08 10:16:38.756   FALSE   7   Z-Wave Debug   SENT setMultiLevelValue: 01 0E 00 13 9F 07 60 0D 01 01 26 01 00 25 DA CF
30303551   2021-09-08 10:16:38.728   FALSE   8   Virtual Devices   sent "Ljusschema - Garage Jobba" on


All rows related to "...garage..." is relevant here.
One can see that when device group "Ljusschema - Garage Jobba" is activated "Ljus garage - ytter N" is responding in aboput 100ms, the same for "Ljus garage - datorplats" but then the last dimmer in that group "Ljus garage - ytter S" takes 1.5s to respond. The nodes is with in 100mm of each other.

What also happens when the group is activated is that Indigo sets the Sonos volume and mute status when the lights go on (group goes on). This happens between the "datorplats" and "ytter S" (the slow node) goes on in the log.
On row 30303562 I guess Indigo is sending dim value to "ytter S", then the Sonos actions, and at row 30303569 Indigo (or controller?) re-sends request to "ytter S", about 1s later. Looks like the Sonos activities is blocking or is there something else going on? The light (ytter S) is not going on at the first try, ie only the ack is lost and thats's why Indigo re-sends command, it does not even get the message when the Sonos activities kick in.

I do get alot of ZEAL-errors for slow ack on "requestMeterLevel" events in the log, I guess these requests are more frequent than setting relay/dim level so they are more likely to throw errors.

Slow ack is not a really big issue, what is bugging me more is that communication initiated from a node is not always reaching Indigo. Especially my FGS223 w/ 2 physical momentary switches. I have applied the "fix" from this tread: https://forums.indigodomo.com/viewtopic.php?f=58&t=18165&p=137755#p137755 but it works only about 7 out of 10 times when using the physical switches. Indigo is not getting the message(s) (nothing in the log as far as I can see).

Many of my Fibaro Wall plugs do not respond (no ack) the first time on a command (on/off), the second time it always works.

//L
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Love Kull (yes it's my name)
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Posted on
Wed Sep 08, 2021 11:36 am
DrLove offline
Posts: 260
Joined: Dec 12, 2014
Location: Sweden

Re: Multiple Z-wave errors and slow respons, going crazy her

Code: Select all
30362123   2021-09-08 19:25:46.996   FALSE   7   Z-Wave Debug   received "Ljus garage - ytter S" power load to 33.4 W
30362122   2021-09-08 19:25:46.995   FALSE   7   Z-Wave Debug   . .  requestVarSensorStatus: 33.4 W (float: 33.400000)
30362121   2021-09-08 19:25:46.995   FALSE   7   Z-Wave Debug   . .  requestVarSensorStatus: node 158, endpoint None, type 4, raw value 2201...
30362120   2021-09-08 19:25:46.993   FALSE   7   Z-Wave Debug   RCVD requestVarSensorStatus: 01 0C 00 04 00 9E 06 31 05 04 22 01 4E 32
30362119   2021-09-08 19:25:46.496   FALSE   7   Z-Wave Debug   . .  requestMeterLevel: 9.2 W (float: 9.200000)
30362118   2021-09-08 19:25:46.495   FALSE   7   Z-Wave Debug   . .  requestMeterLevel: node 158, endpoint 1, meterType 01, raw value 3200...
30362117   2021-09-08 19:25:46.495   FALSE   7   Z-Wave Debug   RCVD requestMeterLevel: 01 0E 00 04 00 9E 08 32 02 21 32 00 5C 00 00 FF
30362116   2021-09-08 19:25:46.495   FALSE   7   Z-Wave Debug   . .  multiEndPointPacket: node 158, endPoint 1
30362115   2021-09-08 19:25:46.493   FALSE   7   Z-Wave Debug   RCVD multiEndPointPacket: 01 12 00 04 00 9E 0C 60 0D 01 01 32 02 21 32 00 5C 00 00 69
30362114   2021-09-08 19:25:46.478   FALSE   7   Z-Wave Debug   waiting up to 3.0 seconds for module reply after sending request
30362113   2021-09-08 19:25:46.477   FALSE   7   Z-Wave Debug   RCVD requestMeterLevel: 01 07 00 13 4C 00 00 02 A5 (node ACK)
30362112   2021-09-08 19:25:46.448   FALSE   7   Z-Wave Debug   SENT requestMeterLevel: 01 0E 00 13 9E 07 60 0D 01 01 32 01 10 25 4C 5C
30362111   2021-09-08 19:25:46.446   FALSE   7   Z-Wave Debug   . .  requestMeterLevel: 126.97 kWh (float: 126.970000)
30362110   2021-09-08 19:25:46.446   FALSE   7   Z-Wave Debug   . .  requestMeterLevel: node 158, endpoint 1, meterType 01, raw value 4400...
30362109   2021-09-08 19:25:46.446   FALSE   7   Z-Wave Debug   RCVD requestMeterLevel: 01 10 00 04 00 9E 0A 32 02 21 44 00 00 31 99 00 00 FF
30362108   2021-09-08 19:25:46.446   FALSE   7   Z-Wave Debug   . .  multiEndPointPacket: node 158, endPoint 1
30362107   2021-09-08 19:25:46.444   FALSE   7   Z-Wave Debug   RCVD multiEndPointPacket: 01 14 00 04 00 9E 0E 60 0D 01 01 32 02 21 44 00 00 31 99 00 00 EF
30362106   2021-09-08 19:25:46.428   FALSE   7   Z-Wave Debug   waiting up to 3.0 seconds for module reply after sending request
30362105   2021-09-08 19:25:46.426   FALSE   7   Z-Wave Debug   RCVD requestMeterLevel: 01 07 00 13 4B 00 00 02 A2 (node ACK)
30362104   2021-09-08 19:25:46.395   FALSE   7   Z-Wave Debug   SENT requestMeterLevel: 01 0E 00 13 9E 07 60 0D 01 01 32 01 00 25 4B 4B
30362103   2021-09-08 19:25:46.278   FALSE   7   Z-Wave Debug   polling status of node "158 - Ljus garage - ytter S" (post-activity power / energy request)
30362102   2021-09-08 19:25:42.282   FALSE   7   Z-Wave Debug   received "Energiprobe - arbetsplats garage" power load to 31.6 W
30362101   2021-09-08 19:25:42.281   FALSE   7   Z-Wave Debug   . .  requestVarSensorStatus: 31.6 W (float: 31.600000)
30362100   2021-09-08 19:25:42.28   FALSE   7   Z-Wave Debug   . .  requestVarSensorStatus: node 171, endpoint None, type 4, raw value 2201...
30362099   2021-09-08 19:25:42.278   FALSE   7   Z-Wave Debug   RCVD requestVarSensorStatus: 01 0C 00 04 00 AB 06 31 05 04 22 01 3C 75
30362098   2021-09-08 19:25:41.98   FALSE   7   Z-Wave Debug   received "Ljus garage - ytter S" power load to 9.2 W
30362097   2021-09-08 19:25:41.98   FALSE   7   Z-Wave Debug   . .  requestVarSensorStatus: 9.2 W (float: 9.200000)
30362096   2021-09-08 19:25:41.98   FALSE   7   Z-Wave Debug   . .  requestVarSensorStatus: node 158, endpoint None, type 4, raw value 2200...
30362095   2021-09-08 19:25:41.978   FALSE   7   Z-Wave Debug   RCVD requestVarSensorStatus: 01 0C 00 04 00 9E 06 31 05 04 22 00 5C 21
30362094   2021-09-08 19:25:41.17   FALSE   7   Z-Wave Debug   . .  requestDimmerStatus: node 158, endpoint None, value 20
30362093   2021-09-08 19:25:41.169   FALSE   7   Z-Wave Debug   RCVD requestDimmerStatus: 01 09 00 04 00 9E 03 26 03 14 5E
30362092   2021-09-08 19:25:40.899   FALSE   7   Z-Wave Debug   queueing power / energy request of "158 - Ljus garage - ytter S" (activity detected)
30362091   2021-09-08 19:25:40.898   FALSE   8   Z-Wave   sent "Ljus garage - ytter S" on


Example when turning on "Ljus garage - ytter S" when I have turned off pulling in the device settings. Indigo still "queueing power / energy request of "158 - Ljus garage - ytter S" (activity detected)", why is that? There is alot of activity from this query and I gues my node is sending the energy report anyway so why ask for it?

Best regards, L

Love Kull (yes it's my name)
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