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Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Fri Jul 30, 2021 10:13 am
by 7rdr7
Hey Guys,
I noticed that this device is not on the supported hardware list. Enclosed is a config dump. If I encounter any issues, I'll report them here.

Z-Wave Syncing - started for "038 - Notification Sensor"
Z-Wave Syncing - retrieved module neighbors list: 4, 5, 7, 9, 10, 12, 13, 14, 15, 17, 18, 19, 20, 21, 26, 34, 37, 51, 65, 73, 76, 90, 92, 96, 108, 118, 126, 134, 135, 136, 157, 158, 159, 161, 162, 164, 177, 178, 179, 184, 185, 186, 187, 189, 207, 217, 224, 225, 228, 229, 230, 231, 232
Z-Wave Syncing - assigning return route to "038 - Notification Sensor"
Z-Wave Syncing - assigned return route
Z-Wave Syncing - retrieved manufacture and model names: Aeon Labs - 0371, Water Sensor 7 Pro (ZWA019) - 01020013
Z-Wave Syncing - retrieved protocol version 7.12, app version 1.02
Z-Wave Syncing - retrieved class hierarchy: Routing Slave : Notification Sensor : Notification Sensor (04 : 07 : 01, base 00)
Z-Wave Syncing - retrieved command classes: 20v1 80v1 84v2 85v1 86v1 87v1 6Cv1 8Ev1 70v1 31v11 72v1 73v1 71v1 59v1 5Av1 9Fv1 7Av1 5Ev1 55v1
Z-Wave Syncing - retrieved encrypt commands: - none -
Z-Wave Syncing - retrieved capabilities: routing, battery, beaming, waking
Z-Wave Syncing - retrieved wake interval of 10080 minutes
Z-Wave Syncing - device "038 - Notification Sensor" wake interval changed to 60 minutes
Z-Wave Syncing - retrieved group 1 associations: [1]
Z-Wave Syncing - retrieved group 2 associations: []
Z-Wave Syncing - retrieved group 3 associations: []
Z-Wave Syncing - retrieved group 4 associations: []
Z-Wave Syncing - group 1 association to interface already exists (skipping)
Z-Wave Syncing - retrieved parameter 18 "Reporting interval" is 43200 seconds
Z-Wave Syncing - retrieved parameter 16 "Temperature sensitivity" is 20 * 0.1 degrees
Z-Wave Syncing - retrieved parameter 17 "Humidity sensitivity" is 5 %
Z-Wave Syncing - retrieved battery level of 100%
Z-Wave Syncing - created device "038 - Leak Sensor"
Z-Wave Syncing - created device "038 - Tamper"
Z-Wave Syncing - created device "038 - Temperature"
Z-Wave Syncing - created device "038 - Humidity"
Z-Wave Syncing - complete

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Fri Jul 30, 2021 10:42 am
by jay (support)
Did you submit the device details from the edit dialog?

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Fri Jul 30, 2021 10:58 am
by 7rdr7
Hey Jay, it seems to think it knows the device, so I don't see the typical "Submit to Indigo" button for new devices.

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Fri Jul 30, 2021 1:23 pm
by jay (support)
Ok, thanks!

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Fri Jul 30, 2021 3:06 pm
by matt (support)
We added support for this module back in v7.5.0, but apparently need to get your Web devices database updated to reflect it being supported.

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Wed Aug 04, 2021 4:04 pm
by 7rdr7
Hey @Matt,
Although the device appears to be working, it does not show up in the "Modify Configuration Parameter" dialog box. Any thoughts?
Thanks, Ron

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Wed Aug 04, 2021 4:38 pm
by matt (support)
Are you choosing the first Device name shown in the device dialog as the first tab panel? If there are multiple devices (tabs) then only the first one is shown in the Modify Configuration Parameter popup because all configuration parameters are sent to the first/main device.

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Wed Aug 04, 2021 5:11 pm
by 7rdr7
Thanks Matt, I excluded and re-included the device and it's working now, But as I recall, the sensor inputs were at the top of the configuration parameter list, so maybe that was it. Thanks for the quick response.

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Thu Aug 05, 2021 11:33 am
by 7rdr7
I upgraded to the bug fix release and it seems to have solved some issues with the ZWA019. Syncing was proving to be problematic and the device would loose its device information (model, firmware, etc.) similar to the issue that I was having with the Qubino RGBW. That seems to be resolved with the bug fix.

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Thu Aug 05, 2021 5:17 pm
by matt (support)
Thanks for the report.

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Mon Aug 09, 2021 4:10 pm
by 7rdr7
Hey Matt,
The ZWA019 is back to behaving like my Qubino RGBW. Although the Aeotec device shows a solid signal via its test mode, it stops working with Indigo and the Edit Device Settings window will no longer display the device details or the device specific option settings. Indigo continues to report the Temperature and Humidity levels, but the water sensor itself stays stuck in the last mode. Very similar to the quasi state that my RGBW would get stuck in. Anything that I can do to gather more info?

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Mon Aug 09, 2021 7:22 pm
by matt (support)
What does the Event Log show if you disable/enable the Z-Wave interface? Also re-sync the ZWA019 and copy/paste the Event Log from that, then disable/re-enable the Z-Wave interface again and copy/paste the Event Log from that.

Does the re-sync help? Does it break after you disable/re-enable the interface?

Re: Aeotec ZWA019 Water Sensor 7 Pro

PostPosted: Thu Sep 16, 2021 11:38 am
by 7rdr7
It was a device/application issue. No actions required.