Aeon Labs MultiSensor 6 ZW100-C not seen as such

Hi guys,

I bought an Aeon Labs MultiSensor 6 ZW100-C to monitor the environment in the room for my upcoming children. After some fiddling, a managed to add it to my Z-Wave network. However, for some reason, Indigo says it does not have a device description for this model (See attachment). Now I can send info to Indigo Domotics of course, but I thought this device was supported. Am I doing something wrong here?
Thanks,
Patrick

Screen Shot 2020-12-18 at 22.55.03.png (101.88 KiB) Viewed 781 times

These are the device details I get when posted to my event log:

Code: Select all

Indigo Z-Wave Version: 7.4.1
Node ID: 15
Model: Multilevel Sensor (routing)
Model ID: 00000000
Manufacturer: Unknown
Manufacturer ID: 0000
Protocol Version: 4.54
Application Version: 1.12
Model Definition Version: 0
Library Type: 3
Class Name: Multilevel Sensor (routing)
Class Hierarchy: 04 : 21 : 01
Command Class Base: 31
Command Versions: 80v1 84v2 85v1 86v1 98v1 59v1 5Av1 5Ev1 20v1 30v1 31v5 70v1 71v1 72v1 73v1 7Av1
Encryption Status: Supported but not Enabled
Multi-Endpoint Types: - none -
Multi-Endpoint Classes: - none -
Multi-Instance Counts: - none -
Features: routing, battery, beaming, security, waking
Neighbors: 3, 6, 7, 10, 11
Associations: 1:[1]
Config Values: - none -


[matt (support)]

The commands to query out the manufacture and model information failed:

Model ID: 00000000
Manufacturer: Unknown
Manufacturer ID: 0000

Try syncing it again a few more times (make sure you wake it before each sync), and eventually I suspect it will get the correct information.

Wow, this is sure one extremely picky device to include. After -I guess- about 40 times adding/removing/re-adding/syncing and receiving unexpected bytes (which is a problem in my setup already - unfortunately I don't know which device is the culprit) I have been able to add it. Matt, thanks for pointing me out I have to be very stubborn