rcvd incomplete interface packet

My log has been filled lately with these errors and I couldn't find a solution searching the forum. I haven't added any new devices or changed anything in last year. They repeat every 1 to 10 minutes. Any ideas?

Oct 7, 2020, 5:53:23 AM
Z-Wave Error rcvd incomplete interface packet: 01 09 00 04 00 08 05 43 03 01 F5 (missing 2 bytes)
Z-Wave Error rcvd incomplete interface packet: 01 09 00 04 00 08 05 43 03 02 FF (missing 2 bytes)
Z-Wave received "TV Stereo" energy total to 180.602 kWh
Z-Wave received "TV Stereo" power load to 56.991 W

Oct 7, 2020, 5:54:18 AM
Z-Wave Error error trying to parse value (valsize 4 too large for packetsize 4)
Z-Wave received "House Electricity Clamp 1" power load to 700.920 W
Z-Wave received "House Electricity Clamp 2" power load to 900.240 W
Z-Wave received "House Electricity Clamp 1" energy total to 204.341 kWh
Z-Wave received "House Electricity Clamp 2" energy total to 371.811 kWh

[matt (support)]

Unfortunately those are incomplete Z-Wave command packets being sent to Indigo. I'm not sure if it is a firmware buglet causing the problem or somehow the packet is becoming corrupt / truncated. I believe the message is coming from node address 8, which might be a temperature setpoint update from a thermostat. You might try excluding, re-including, and re-syncing that device to see if it helps.

I'm getting this too, since yesterday.

Code: Select all

6. Apr 2021 at 13:51:55
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 10 0C 02 40 03 AE (missing 1 bytes)

.......

6. Apr 2021 at 14:22:27
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)


How can I find out which device is causing this?

I'm getting this too, since yesterday.

Code: Select all

6. Apr 2021 at 13:51:55
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 10 0C 02 40 03 AE (missing 1 bytes)

.......

6. Apr 2021 at 14:22:27
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)


How can I find out which device is causing this?

Hi Yassi - if memory serves, the Z-Wave device ID is the sixth value in that string of values (assuming the missing bit isn't to the left of that value). So it would seem that the device is "0C" which is hex for 12. So it looks like it may be device ID 12 that is throwing the error. These values are from 0-255 using the numbers 0-9 and A-F to represent them. They appear like this:

00 = 0
01 = 1
02 = 2
03 = 3
04 = 4
05 = 5
06 = 6
07 = 7
08 = 8
09 = 9
0A = 10
0B = 11
0C = 12 <====
0D = 13
0E = 14
0F = 15
10 = 16
11 = 17
12 = 18
...

You can use the Mac calculator to convert them. Open Calculator and select View -> Programmer. Then select base 16. When cleared, the value should display as 0x0. Enter the hex value with the keyboard (i.e., enter 2A and the display will show 0x2A). Then select base 10 and the calculator will display 42. The reverse is also true. With the calculator set to base 10, enter the value 42, and select base 16, and the display will be 0x2A.)

I'm getting this too, since yesterday.

Code: Select all

6. Apr 2021 at 13:51:55
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 10 0C 02 40 03 AE (missing 1 bytes)

.......

6. Apr 2021 at 14:22:27
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)
   Z-Wave Error                    rcvd incomplete interface packet: 01 08 00 04 00 0C 02 40 03 BE (missing 1 bytes)


How can I find out which device is causing this?

Hi Yassi - if memory serves, the Z-Wave device ID is the sixth value in that string of values (assuming the missing bit isn't to the left of that value). So it would seem that the device is "0C" which is hex for 12. So it looks like it may be device ID 12 that is throwing the error. These values are from 0-255 using the numbers 0-9 and A-F to represent them. They appear like this:

00 = 0
01 = 1
02 = 2
03 = 3
04 = 4
05 = 5
06 = 6
07 = 7
08 = 8
09 = 9
0A = 10
0B = 11
0C = 12 <====
0D = 13
0E = 14
0F = 15
10 = 16
11 = 17
12 = 18
...

You can use the Mac calculator to convert them. Open Calculator and select View -> Programmer. Then select base 16. When cleared, the value should display as 0x0. Enter the hex value with the keyboard (i.e., enter 2A and the display will show 0x2A). Then select base 10 and the calculator will display 42. The reverse is also true. With the calculator set to base 10, enter the value 42, and select base 16, and the display will be 0x2A.)

Hi Dave!

Great, thanks for the hint!

I had a suspicion and indeed it’s the Kitchen TRV.
I will re-sync it.



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That's great. Thanks for letting me know. If a device throws this error only occasionally, I wouldn't think too much of it. I think it happens to all of us every so often. But in cases like this, where it happens repeatedly, it's a good idea to see what's going on.

That's great. Thanks for letting me know. If a device throws this error only occasionally, I wouldn't think too much of it. I think it happens to all of us every so often. But in cases like this, where it happens repeatedly, it's a good idea to see what's going on.

Yes, you’re right.
It happens now continuously, so I have to do something.


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