Horstmann Secure SES302 + SES002 - No update update

I have a 'combination sensor, whereby a tank temperature sensor (SES002) is attached to a parent senor (SES302). I previously had both sensors working fine on a different controller and I'm in the process of migrating my whole system over to Indigo.

On inclusion (of the SES302) both sensors associate with Indigo and the SES002 gives an initial temperature reading, however it doesn't update, however the SES302 continues to broadcast updates for itself only.

Anyone any ideas?

Thanks

[matt (support)]

Hi Raoul,

By default Indigo always sends configuration parameter settings to the main/root endpoint in the module. In this case I wonder if the module is wanting us to send it to the secondary endpoints. That is, each endpoint (sensor in this case) might have its own configuration settings. I don't believe I've ever seen a module do that before, but that might be what is happening. So let's try sending raw commands to the specific endpoint devices to see if that works:

1) Choose the Interfaces->Z-Wave->Send Raw Z-Wave Command menu item.
2) Select the secondary sensor (not main) device from the popup.
3) For the Payload Bytes use:

0x70 0x04 0x02 0x05

That will attempt to set config parameter #2 to the value of 5, which might turn on the sensor reporting for every 5 minutes. So try that and then wait 15 minutes or so to see if any values are sent. If the module is battery operated then you will have to wake it before you send the raw command.

You can also try sending a command like:

0x70 0x04 0x01 0x05

which sets config parameter #1 to 5, which should send out new values whenever there is a 0.5° C change.

If none of that works then copy/paste the Event Log results of the raw commands into a reply for me. Note you can vary the value of the last byte in the raw command based on the setting you want.

Thank you Matt,

While I have tried the above recommendations, its helped me to notice something (possibly) more pertinent.

Although the device details shows a regular update for 'last update' there is no corresponding entry in the log. Could it be a case that the information is just not being passed through the 'parent' device to Indigo?
As regards the updated Raw commands, I don't believe the time change has taken effect as the time between updates still appears to be in excess of 15 mins.

As regards the event log entries etc, please see below;

15 Jun 2019 at 10:11:36
Z-Wave sent "Hot Water Tank - Temperature" raw command [26 01 FF]


15 Jun 2019 at 10:21:12
Z-Wave sent "Hot Water Tank - Temperature" raw command [70 04 01 05]

Doing a ‘Forced / on demand reading’
Sensor - Device Details
Sensor Value 40.81 deg C
Last Update 2019-06-15 10:22:10

Yet Log of that time;
15 Jun 2019 at 10:22:02
Z-Wave received "Spare Bedroom - Temperature" sensor update to 22.0 °C
Z-Wave received "Airing Cupboard - Temperature" sensor update to 22.50 °C

15 Jun 2019 at 10:22:26
Z-Wave received "Girls Bedroom - Temperature" sensor update to 22.4 °C
Z-Wave received "Library - Temperature (Smoke)" sensor update to 23.1 °C

15 Jun 2019 at 10:22:51
Z-Wave received "Spare Bedroom - Temperature" sensor update to 21.9 °C

15 Jun 2019 at 10:23:06
Z-Wave received "Airing Cupboard - Temperature" sensor update to 22.37 °C
Z-Wave received "Girls Bedroom - Temperature" sensor update to 22.4 °C
Z-Wave received "Library - Temperature (Smoke)" sensor update to 23.1 °C

Airing Cupboard is the name of the ‘parent’ device with the ‘child’ device called Hot Water Tank - Temperature