Sigma Designs Inc. ACC-UZB3-U-BRG Z wave USB stick

Posted on
Mon Jun 18, 2018 10:55 pm
geoffsharris offline
Posts: 45
Joined: Nov 26, 2012

Sigma Designs Inc. ACC-UZB3-U-BRG Z wave USB stick

Hi,

I am trying to use the above listed Z wave stick which should be the same guts as the Homeseer Smartstick plus. I can pair the USB stick with an Aeotec G2 micro switch, but then it stalls when I click sync.

Here is the output

Syncing - started for "002 - Relay Power Switch"
Z-Wave Debug SENT getNodeNeighbors: 01 06 00 80 02 01 01 7B
Z-Wave Debug RCVD getNodeNeighbors: 01 20 01 80 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5F
Z-Wave Debug . . getNodeNeighbors: nodeId 002, neighbors: 1
Z-Wave Syncing - retrieved module neighbors list: 1
Z-Wave Syncing - assigning return route to "002 - Relay Power Switch"
Z-Wave Debug SENT assignReturnRoute: 01 05 00 46 02 01 BF
Z-Wave Debug RCVD assignReturnRoute: 01 04 01 46 01 BD
Z-Wave Debug RCVD assignReturnRoute: 01 05 00 46 01 00 BD
Z-Wave Debug . . assignReturnRoute: node 002, success 1
Z-Wave Syncing - assigned return route
Z-Wave Debug SENT requestNodeInfo: 01 06 00 60 02 24 11 AE
Z-Wave Debug RCVD nodeInfoFrame: 01 14 00 49 84 02 0E 04 10 01 25 27 2C 2B 70 85 56 72 86 EF 82 00
Z-Wave Debug . . nodeInfoFrame: node 002, combined class list: 20v1 85v1 86v1 27v1 2Bv1 2Cv1 70v1 72v1 56v1 25v1
Z-Wave Debug SENT requestManufactureInfo: 01 09 00 13 02 02 72 04 25 12 A4
Z-Wave Debug RCVD packet: 01 11 00 A8 00 01 02 08 72 05 00 86 00 03 00 1A 00 B5 10 (hex)
Z-Wave Debug timeout waiting for reply from module (non-fatal, skipping request)
Z-Wave Debug SENT requestVersInfoGen: 01 09 00 13 02 02 86 11 25 13 44
Z-Wave Debug RCVD packet: 01 10 00 A8 00 01 02 07 86 12 03 03 28 03 00 00 B6 4A (hex)
Z-Wave Debug timeout waiting for reply from module (retrying)
Z-Wave Debug SENT requestVersInfoGen: 01 09 00 13 02 02 86 11 25 14 43
Z-Wave Debug RCVD packet: 01 10 00 A8 00 01 02 07 86 12 03 03 28 03 00 00 AB 57 (hex)
Z-Wave Debug timeout waiting for reply from module (retrying)
Z-Wave Debug SENT requestVersInfoGen: 01 09 00 13 02 02 86 11 25 15 42
Z-Wave Debug RCVD packet: 01 10 00 A8 00 01 02 07 86 12 03 03 28 03 00 00 B3 4F (hex)
Z-Wave Debug timeout waiting for reply from module (retrying)
Z-Wave Debug maximum retry count exceeded waiting reply from module
Z-Wave Error Syncing - failed
Z-Wave Error Timeout waiting for "002 - Relay Power Switch". Module might be asleep, or is unreachable.
Z-Wave Debug polling status of node "002 - Relay Power Switch" (post-activity full request)

I've tried resetting both the device and the stick to factory settings and get to the same point. Any thoughts?

Posted on
Tue Jun 19, 2018 12:28 am
howartp offline
Posts: 4559
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: Sigma Designs Inc. ACC-UZB3-U-BRG Z wave USB stick

Hi Geoff.

I’m not familiar with that switch, but some devices need keeping awake during the sync process, particularly if they’re battery powered.

Whilst the sync is in progress, re-press the same button (?) on the switch, usually either single or triple click, to keep it awake.

Peter


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Posted on
Tue Jun 19, 2018 7:49 am
geoffsharris offline
Posts: 45
Joined: Nov 26, 2012

Re: Sigma Designs Inc. ACC-UZB3-U-BRG Z wave USB stick

Hi Peter,

Thanks for the idea. I have an older Aeotec USB series 2 stick on another computer that will pair just fine with these switches. It is a hard wired switch. I tried multiple button presses, but got the same results. I got this new stick to replace the Aeotec one as it gets assigned a new USB port number on every reboot which then almost always fails to be found by Indigo. The new stick has a unique id. The accumulated evidence suggests it is something about the stick and indigo or the stick and the device and probably not the switch itself (although I don't have other types of Zwave devices to confirm this). Other ideas?

Thanks,

Geoff

Posted on
Tue Jun 19, 2018 9:50 am
howartp offline
Posts: 4559
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: Sigma Designs Inc. ACC-UZB3-U-BRG Z wave USB stick

Ah, I thought with the switch being node 2 that you were new to Zwave. :-)

I was next going to say try another device to make sure you’re a) familiar with how to sync successfully and b) prove it works... but you’ve answered that.

Not sure next.


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Posted on
Thu Jun 21, 2018 3:21 pm
matt (support) offline
Site Admin
User avatar
Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: Sigma Designs Inc. ACC-UZB3-U-BRG Z wave USB stick

That Z-Wave Controller is responding to Indigo's commands with longer commands than Indigo is expecting. It looks like the replies are being encapsulated in an additional (maybe newer) command. I'll research into it some more soon, but I believe the fix will require a change to Indigo to get it working.

Image

Posted on
Sun Jun 24, 2018 8:01 am
geoffsharris offline
Posts: 45
Joined: Nov 26, 2012

Re: Sigma Designs Inc. ACC-UZB3-U-BRG Z wave USB stick

Thanks Matt,

This would be great if you can get it to work. There is a static controller version and a bridge controller version. Perhaps this is what you are seeing, that there is additional info that is designed to indicate where to direct the traffic. I'm willing to purchase the static version to help trouble shoot this and see if this is the cause if that would be helpful.

I found this in the zwave documentation at http://zwavepublic.com/sites/default/fi ... lient.html

Z-Wave strives to ensure interoperability between all devices that speak Z-Wave. To this purpose, communication in the network is limited to standardized collections of messages for specific use cases referred to as Command Classes. ##<SPEC>## The Command Classes are maintained by the Z-Wave Alliance and their structure is determined and agreed upon by all Z-Wave Alliance members. Devices may support a Command Class, meaning that they can react to commands and reply with information for that particular Command Class. The can also control a Command Class, meaning they are capable of sending commands and parse information for that particular Command Class.

About Z/IP
Z-Wave over IP, or Z/IP for short, standardizes Z-Wave communication over IP. Z/IP is also stateless so it is transported over the network in UDP packets. These packets contain Command Classes wrapped inside a Z/IP Packet - a Command Class that acts like a header for Z/IP messages. These messages are directly addressed to a Z-Wave device's IP address. Z-Wave devices do not natively support IP, so a bridge is needed. This bridge's functionality is completely described by the Z/IP standard. There's even a reference implementation in the form of the zipgateway application. This guide explains how to build a client for a Z/IP Bridge.

Posted on
Wed Aug 01, 2018 5:57 pm
geoffsharris offline
Posts: 45
Joined: Nov 26, 2012

Re: Sigma Designs Inc. ACC-UZB3-U-BRG Z wave USB stick

Hi Matt,

I received the static controller version from Digikey and it works just fine. Looks to be something with the bridge controller aspect that adds additional packet information. The ACC-UZB3-U-STA Z wave USB stick is $25 so perhaps this could be an alternative for people to consider.

-Geoff

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