Waiting for Z-Wave ACK

Posted on
Mon Mar 26, 2018 8:17 pm
bjones offline
Posts: 21
Joined: Oct 22, 2017

Waiting for Z-Wave ACK

I recently had a few sensors run out of battery before going out of town, when I returned and replaced the batteries, I also restarted my indigo machine. Once getting everything back up and running, Z-Wave connectivity exists for many of my devices but it appears hung up waiting for node 007, which I confirmed has charged batteries.

When waiting for the acknowledgement, all of my Z-Wave devices have stopped working. Do I need to delete and re-add the devices?

I actually already deleted node 007 but it appears to be looking for it still.

Posted on
Mon Mar 26, 2018 9:13 pm
matt (support) offline
Site Admin
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Posts: 21417
Joined: Jan 27, 2003
Location: Texas

Re: Waiting for Z-Wave ACK

Try unplugging the Z-Stick for a few seconds. Does it then work? If not, then do try excluding and re-including the device with node 007. Do not delete the device. After you've excluded/re-included it you can resync the existing device with the new node ID.

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