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Re: Z-wave devices communications randomly disabled

PostPosted: Sun Jan 21, 2018 10:07 pm
by Colorado4Wheeler
Of course the computer cannot interact with RF on its own but a z stick can and if the drivers somehow changed what it listens for then that is possible. I’m not trying to sell you on an idea, simply expressing my own experience.

Re: Z-wave devices communications randomly disabled

PostPosted: Fri Jan 26, 2018 3:32 pm
by shapa
Any news? Tried to use replacement controller (UZB1) - the same issues, virtually every day.

My wife is getting angry on me :)

Re: Z-wave devices communications randomly disabled

PostPosted: Fri Jan 26, 2018 4:10 pm
by matt (support)
In my queue to investigate further and hopefully improve how Indigo handles the situation. No ETA.

Re: Z-wave devices communications randomly disabled

PostPosted: Thu Feb 08, 2018 6:32 am
by shapa
It seems to be 10.13 issue...

Connected UZB controller via passive USB2 hub - no issues so far (~2 weeks).

Re: Z-wave devices communications randomly disabled

PostPosted: Fri Jun 22, 2018 9:02 am
by McJohn
After a spontaneous restart of the Indigo Server, 10 % of our 70 Z-Wave devices were disabled.... (grey).
(Indigo version 7.1.1 at Os 10.10.5 with Aeotec Z-Stick Series 2)

The last year we saw these kind of problems more and more.
(Mostly 1 or 2 devices are spontaneous disabled and we discovered this because the Triggers won't fire anymore)

How is this possible?

Re: Z-wave devices communications randomly disabled

PostPosted: Tue Jun 26, 2018 5:18 pm
by matt (support)
The Z-Stick is getting into a bad state and not reporting correct information to Indigo about the nodes included in it. This causes Indigo to disable the devices because the information being reported doesn't match what it should. Although it is an interface/Z-Wave issue we are investigating making Indigo smarter about detecting the situation and not disabling devices as often.

Re: Z-wave devices communications randomly disabled

PostPosted: Wed Jun 27, 2018 3:21 am
by durosity
Oddly I've not had this issue for ages and suddenly had a couple in the last few days. Coincidence?

Re: Z-wave devices communications randomly disabled

PostPosted: Wed Jun 27, 2018 9:59 am
by mat
Oddly I've not had this issue for ages and suddenly had a couple in the last few days. Coincidence?



we are investigating making Indigo smarter....


Nope, you are the test server whilst jay is locked in the basement.

Re: Z-wave devices communications randomly disabled

PostPosted: Wed Jun 27, 2018 10:25 am
by Colorado4Wheeler
mat wrote:
Nope, you are the test server whilst jay is locked in the basement.

It's been quiet without Jay this week. Either he is on vacation or it didn't put the lotion on its skin and got the hose again.... :shock: :shock: :shock: :shock:

Re: Z-wave devices communications randomly disabled

PostPosted: Tue Jul 03, 2018 6:46 am
by shapa
Anyway, I don't have this issue anymore after switching to an active/powered USB hub.

Re: Z-wave devices communications randomly disabled

PostPosted: Tue Jul 03, 2018 8:35 am
by durosity
Colorado4Wheeler wrote:
mat wrote:
Nope, you are the test server whilst jay is locked in the basement.

It's been quiet without Jay this week. Either he is on vacation or it didn't put the lotion on its skin and got the hose again.... :shock: :shock: :shock: :shock:


What a disturbing image..


Sent from my iPhone using Tapatalk

Re: Z-wave devices communications randomly disabled

PostPosted: Sat Jul 07, 2018 3:51 pm
by Idurz
Hmm running OSX 10.12.6 for years, running Indigo 7.1.1 for months without a change and suddenly having issues with the Zstick gen5 from Aeotec. All Zwave devices disabled. And that shortly before summer holiday. Not good not good. Slightly panic.
Is my Zstick up for replacement ? Is it to hot? Here in NL now 25-30 Celsius for weeks and the Mac Mini where Indigo on runs feels hot.

Did not change anything in the software for longer time so suspecting hardware issues here. Hoping a solution will be found soon. Until then I have created a trigger which fires on an Interface Error. 10 minutes after that error the following embedded python script will run (below) which resolves the situatlion for that moment.
Now waiting for the next issue; hoping that the script will do its job
Code: Select all
#! /usr/bin/env python
# -*- coding: utf-8 -*-
################################################################################
#
#    An Indigo embedded script to ensure that all disabled zwave devices
#    are enabled again
#
################################################################################

for dev in indigo.devices.iter("indigo.zwave"):
   if not dev.enabled:
      indigo.device.enable(dev.id, value=True)
      indigo.server.log("Enabled " + dev.name + " after trigger on Interface Error")

Re: Z-wave devices communications randomly disabled

PostPosted: Fri Jul 13, 2018 3:43 pm
by matt (support)
It might be malfunctioning. Also try using a different USB port to see if that helps prevent the problem.

Re: Z-wave devices communications randomly disabled

PostPosted: Sat Jul 14, 2018 6:24 am
by jalves
Oddly, I just noticed this has happened to several of my z-wave devices as well. In some cases a multi-sensor device would have some, portions disabled but others still enabled. Didn't see any rhyme nor reason. Don't know how long they had been disabled so I can't supply log info. I'm using a Gen 5 Z-stick and the latest Indigo 7.

I do have a schedule that fires off every so often (about once a day) to optimize z-wave devices. Wondering if this helps or hurts.

Re: Z-wave devices communications randomly disabled

PostPosted: Sun Jul 15, 2018 5:37 am
by jalves
And this morning I awoke to find that several of my Z-Wave modules had their communications disabled again. I don't see anything in the log that appears relevant.