Yale Conexis L1 battery life issue.

Posted on
Sat Jun 09, 2018 9:30 am
shapa offline
Posts: 280
Joined: Sep 08, 2014
Location: Swindon

Yale Conexis L1 battery life issue.

Hi. Basically, the lock is working OK except for very fast battery depletion (a few weeks) in case of Z-Wave module activation.

Per Yale - it's a controller issue.

Talked with the distributor support (vesternet), very informative. The problem is well known.

...

Hi Maxim,

It might be worth asking Indigo if there's some low level debugging that you can do?

Or maybe since you mentioned that you have other Yale locks, perhaps swap the new module to one of the old locks and see if that makes a difference?

You could also try the module in a different Z-Wave controller if you have access to one and see if it behaves the same way.

Of course, there's no problem in returning the module for replacement if you believe that it's faulty, but I suspect that a replacement will behave in exactly the same way as that's been my experience so far with other customers that have had the same problem.


Regards,

Martyn Wendon
Technical Support Manager
Vesternet
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On Tue, 5 Jun at 12:25 PM , Maxim Shaposhnikov <shapa@me.com> wrote:
Hi Martyn,

First of all, thank you for the detailed description.
The controller is Indigo Domotics plus uzb1


Sent from my iPhone

On 5 Jun 2018, at 11:45, Martyn Wendon <techsupport@vesternet.com> wrote:

Hi Maxim,

Yes we've had some reports of battery issues but it seems to be random and also dependant on the Z-Wave controller that you are using.

We've been in contact with Yale for the past few months over the issue but after repeated testing at low level we've not been able to highlight any specific problem on the lock or module side.

I was actually experiencing the issue myself with my own Conexis L1 with the SmartThings controller ..... the batteries would die after 2-3 days maximum. Yale insisted it was a problem with the SmartThings implementation, but SmartThings seemed to be denying any issue on their end.

I ended up modifying the SmartThings device handler to remove all unnecessary communication and add more logging but I still couldn't find anything that stood out as being the cause.

But then magically the issue went away following a SmartThings Hub update ..... the last set of batteries are still showing 100% after nearly 3 weeks. SmartThings support insist that they haven't changed anything on their end, but I suspect that they made some changes at a low level, perhaps they were inadvertently trying to set the Z-Wave module in some mode it didn't like.


Which Z-Wave controller are you using?



Regards,

Martyn Wendon
Technical Support Manager
Vesternet
What does Vesternet's Technical Support Cover?
Technical Support - Help us to help you!
=================================
= CHECK OUT OUR SELF-HELP GUIDES =
=================================
This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or 'opinions expressed are solely those of the author and do not necessarily represent those of Smartech Holdings Ltd. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.
On Mon, 4 Jun at 12:40 PM , Maxim Shaposhnikov <shapa@me.com> wrote:
Hi!

The new lock is draining batteries very fast (2 weeks max) with the z-wave module (SD-M1100) installed.

Purchased from Vesternet (Order # 2052987571)

It seems like other people complaining as well, so it’s a common / massive issue.

https://www.vesternet.com/yale-smart-li ... -container
https://www.amazon.co.uk/Yale-Smart-Doo ... B07965NDRN

I’ve got a few other Yale locks with z-wave and battery life is normally 1+ year.

Tried full lock reset with zero results.

Current firmware is 32.16

Could you please contact Yale (it should be easier to do as a partner / distributor) - it looks like an electronics design issue, may be the module must be replaced with a new revision?

Posted on
Sun Jun 10, 2018 5:46 pm
howartp offline
Posts: 3219
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: Yale Conexis L1 battery life issue.

Can you copy/paste sync log for us, so we can see what its reporting.

Might also be worth a Zwave Watcher to monitor send and receive to this device then we can see if it’s talking excessively.

Peter


Sent from my iPhone using Tapatalk Pro

Posted on
Wed Jun 13, 2018 5:29 am
shapa offline
Posts: 280
Joined: Sep 08, 2014
Location: Swindon

Re: Yale Conexis L1 battery life issue.

Z-Wave Syncing - started for "Conservatory Door to Garden Lock"
Z-Wave Syncing - retrieved module neighbors list: 3, 4, 12, 13, 25, 30, 42, 54, 60, 62, 64, 65, 66, 71, 72, 74, 84, 85, 88, 98, 104, 108, 115, 122, 127, 130, 137, 141, 144, 148, 150, 151, 159, 175, 179, 187, 189, 196, 204, 217, 219, 222, 223, 227, 228, 229, 232
Z-Wave Syncing - assigning return route to "049 - Conservatory Door to Garden Lock"
Z-Wave Syncing - assigned return route
Z-Wave Watcher Debug Raw command sent (Node 49): 01 06 00 60 31 24 10 9C (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 09 00 13 31 02 98 40 25 11 3A (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 1D 00 13 31 16 98 81 7E 3A 40 14 98 4B 93 72 9E F8 AF DB AF C1 64 F0 A3 F8 AE A5 25 12 62 (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 11 00 13 31 0A 98 80 E0 B9 B2 9C 12 8B 95 42 25 13 D1 (True)
Z-Wave Watcher Debug Raw command received (Node 49): 01 08 00 04 00 31 02 98 40 18
Z-Wave Watcher Debug Raw command received (Node 49): 01 18 00 04 00 31 12 98 03 00 71 8A 8B 4C 70 86 72 5A 73 80 62 85 59 7A 6C FF
Z-Wave Watcher Debug Raw command received (Node 49): 01 2C 00 04 00 31 26 98 81 8B B3 CE B2 13 62 4C CC 7E 05 FB F7 EC 7F 39 90 13 A6 83 F4 DB 66 CF CF 33 25 38 E0 81 F3 99 C3 80 15 A0 66 EB
Z-Wave Watcher Debug Raw command sent (Node 49): 01 09 00 13 31 02 98 40 25 14 3F (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 1D 00 13 31 16 98 81 E4 A3 16 25 6F 9F 43 18 13 F7 DE 27 63 76 D4 D9 39 7B 16 8B 25 15 FA (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 11 00 13 31 0A 98 80 E0 B9 B2 9C 12 8B 95 42 25 16 D4 (True)
Z-Wave Watcher Debug Raw command received (Node 49): 01 08 00 04 00 31 02 98 40 18
Z-Wave Syncing - retrieved manufacture and model names: Yale - 0129, Keypad Door Lock - 66000002
Z-Wave Watcher Debug Raw command received (Node 49): 01 0E 00 04 00 31 08 72 05 01 29 66 00 00 02 FF
Z-Wave Watcher Debug Raw command received (Node 49): 01 22 00 04 00 31 1C 98 81 CD 8B AB D2 0E 98 B4 05 27 10 4F CA BC CF 93 2F A4 E0 CC 03 C8 B5 EA C1 2B F4 8A
Z-Wave Watcher Debug Raw command sent (Node 49): 01 09 00 13 31 02 98 40 25 17 3C (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 1D 00 13 31 16 98 81 06 2F 46 48 3C FA 29 28 E0 75 B6 D3 FB 2A FA 02 87 B9 0E 23 25 18 D8 (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 11 00 13 31 0A 98 80 E0 B9 B2 9C 12 8B 95 42 25 19 DB (True)
Z-Wave Watcher Debug Raw command received (Node 49): 01 08 00 04 00 31 02 98 40 18
Z-Wave Syncing - retrieved protocol version 4.61, app version 32.16
Z-Wave Syncing - retrieved class hierarchy: Routing Slave : Entry Control : Keypad Door Lock (04 : 40 : 03, base 62)
Z-Wave Syncing - retrieved command classes: 80v1 85v1 86v1 8Av1 8Bv1 4Cv1 55v1 98v1 59v1 5Av1 5Ev1 9Fv1 20v1 62v1 63v1 6Cv1 70v1 71v1 72v1 73v1 7Av1
Z-Wave Syncing - retrieved encrypt commands: 80 85 86 8A 8B 4C 59 5A 62 6C 70 71 72 73 7A
Z-Wave Watcher Debug Raw command received (Node 49): 01 11 00 04 00 31 0B 86 12 03 04 3D 20 10 20 01 0E 10 FF
Z-Wave Syncing - retrieved capabilities: routing, battery, beaming, security, frequentWaking
Z-Wave Watcher Debug Raw command received (Node 49): 01 25 00 04 00 31 1F 98 81 D8 08 E8 51 70 74 ED 73 9F 2F 24 F4 41 C0 B2 F3 FB 65 2F 75 E0 F8 17 60 3B 13 E5 B7 F4 9F
Z-Wave Watcher Debug Raw command sent (Node 49): 01 09 00 13 31 02 98 40 25 1A 31 (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 1D 00 13 31 16 98 81 6B 40 D1 F8 29 32 2E C7 60 AE 88 2D DC 36 E6 24 43 09 7D 6E 25 1B 1B (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 11 00 13 31 0A 98 80 E0 B9 B2 9C 12 8B 95 42 25 1C DE (True)
Z-Wave Watcher Debug Raw command received (Node 49): 01 08 00 04 00 31 02 98 40 18
Z-Wave Watcher Debug Raw command sent (Node 49): 01 09 00 13 31 02 98 40 25 1D 36 (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 1E 00 13 31 17 98 81 B6 97 74 57 D5 1D F2 D0 1E B5 40 FC CC 6B F9 89 66 AB 38 41 6C 25 1E 06 (True)
Z-Wave Watcher Debug Raw command received (Node 49): 01 09 00 04 00 31 03 85 06 01 FF
Z-Wave Watcher Debug Raw command received (Node 49): 01 1D 00 04 00 31 17 98 81 5D 83 2B E0 E4 49 94 26 73 74 2E 9E E0 CF FF 93 4B 6F 75 17 B6 D7
Z-Wave Watcher Debug Raw command sent (Node 49): 01 11 00 13 31 0A 98 80 E0 B9 B2 9C 12 8B 95 42 25 1F DD (True)
Z-Wave Watcher Debug Raw command received (Node 49): 01 08 00 04 00 31 02 98 40 18
Z-Wave Syncing - retrieved group 1 associations: [1]
Z-Wave Syncing - group 1 association to interface already exists (skipping)
Z-Wave Watcher Debug Raw command received (Node 49): 01 0C 00 04 00 31 06 85 03 01 01 00 01 FF
Z-Wave Watcher Debug Raw command received (Node 49): 01 20 00 04 00 31 1A 98 81 5B 0D 49 B5 67 62 20 D2 55 26 3E C6 7C 3F 2C E0 F3 FC 49 EF 80 4D CD DE C7
Z-Wave Watcher Debug Raw command sent (Node 49): 01 09 00 13 31 02 98 40 25 20 0B (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 1D 00 13 31 16 98 81 2B CC 16 47 00 2C DE 3B 4D 88 2C D3 12 6B AD 05 49 FD A9 DF 25 21 9D (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 11 00 13 31 0A 98 80 E0 B9 B2 9C 12 8B 95 42 25 22 E0 (True)
Z-Wave Watcher Debug Raw command received (Node 49): 01 08 00 04 00 31 02 98 40 18
Z-Wave Syncing - retrieved battery level of 100%
Z-Wave Watcher Debug Raw command received (Node 49): 01 09 00 04 00 31 03 80 03 64 FF
Z-Wave Watcher Debug Raw command received (Node 49): 01 1D 00 04 00 31 17 98 81 EE 9E 87 8F 56 56 4E DA 30 CF 17 0E E0 0A 64 81 A6 29 2A 99 FA 1A
Z-Wave Syncing - complete
Z-Wave Watcher Debug Raw command sent (Node 49): 01 09 00 13 31 02 98 40 25 23 08 (True)
Z-Wave sent "Conservatory Door to Garden Lock" status request
Z-Wave Watcher Debug Raw command sent (Node 49): 01 1D 00 13 31 16 98 81 CB 43 6C A3 9E C6 F7 59 27 84 0C B4 DA A2 99 66 D7 F8 10 DF 25 24 03 (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 09 00 13 31 02 98 40 25 25 0E (True)
Z-Wave Watcher Debug Raw command sent (Node 49): 01 11 00 13 31 0A 98 80 E0 B9 B2 9C 12 8B 95 42 25 26 E4 (True)
Z-Wave Watcher Debug Raw command received (Node 49): 01 0D 00 04 00 31 07 62 03 00 10 02 FE FE FF
Z-Wave Watcher Debug Raw command received (Node 49): 01 21 00 04 00 31 1B 98 81 26 60 68 6B 8E 17 09 0E 67 3B 17 62 99 0B 7A A8 E0 62 F9 D4 F3 B2 11 04 4D ED
Z-Wave Watcher Debug Raw command sent (Node 49): 01 1D 00 13 31 16 98 81 E7 C1 EE D1 C7 0E 0D 4D C0 B4 65 37 99 8A 1A 09 43 06 F4 94 25 27 5E (True)

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