Error with Envisalink 3 and Vista 20p

Posted on
Wed May 14, 2014 7:34 pm
dtm offline
Posts: 12
Joined: Mar 19, 2009

Error with Envisalink 3 and Vista 20p

I am getting this error when I turn on the DSC Alarm Plugin.
I have the Debug level set to Intense and this is what the log reports.
Here are the system specs: OS X 10.9.2, Indigo 6.0.11, Envisalink-3 Firmware Version: 01.11.128A, DSC Alarm Plugin 1.5.4, Vista 20p

May 14, 2014, 9:25:03 PM
DSC Alarm Debug validating Prefs called
DSC Alarm Debug STATE: Startup
DSC Alarm Log level preferences changed to "Intense Debug".
DSC Alarm Debug getConfiguration start
DSC Alarm Debug Configuration read successfully
DSC Alarm Initializing communication at address: 192.168.1.20:4025
DSC Alarm Debug RX: Login:
DSC Alarm Error IT-100/Envisalink Error: Received a response with invalid characters
DSC Alarm Debug TX: 005user54

DSC Alarm Debug RX: FAILED
DSC Alarm Error Checksum did not match on a received packet.
DSC Alarm Error Timed out after waiting for response to command 005user for 3 seconds, retrying.
DSC Alarm Debug TX: 005user54

DSC Alarm Error Timed out after waiting for response to command 005user for 3 seconds, retrying.
DSC Alarm Debug TX: 005user54

DSC Alarm Error Timed out after waiting for response to command 005user for 3 seconds, retrying.
DSC Alarm Error Resent command 005user 3 times with no success, aborting.
DSC Alarm Error Timeout waiting for Envisalink to respond to login request.
DSC Alarm Plugin will attempt to re-initialize again in 3 minutes.

Any assistance you can give would be greatly appreciated.

Posted on
Wed Jul 09, 2014 5:17 pm
dtm offline
Posts: 12
Joined: Mar 19, 2009

Re: Error with Envisalink 3 and Vista 20p

I guess Travis isn't working on this plugin anymore?

Posted on
Wed Jul 09, 2014 6:20 pm
jay (support) offline
Site Admin
User avatar
Posts: 17150
Joined: Mar 19, 2008
Location: Austin, Texas

Re: Error with Envisalink 3 and Vista 20p

I suspect he's just busy - he's usually pretty good at getting back to people. He might have just missed this post.

Jay (Indigo Support)
Twitter | Facebook | LinkedIn

Posted on
Wed Jul 09, 2014 7:34 pm
berkinet offline
User avatar
Posts: 3481
Joined: Nov 18, 2008
Location: Berkeley, CA, USA & Mougins, France

Re: Error with Envisalink 3 and Vista 20p

The plugin supports the DSC message format. Although both DSC and Vista use the same electrical signaling, the plugin is likely not compatible with the Vista Message format, which is quite different.

Posted on
Fri Dec 03, 2021 10:57 pm
classicmac offline
Posts: 10
Joined: Jan 09, 2007

Re: Error with Envisalink 3 and Vista 20p

Has anyone been successful integrating a Envisalink 3 with Vista 20p?

Posted on
Sat Dec 04, 2021 12:24 pm
Monstergerm offline
Posts: 189
Joined: Sep 01, 2009

Re: Error with Envisalink 3 and Vista 20p

The Envisalink should work just fine with the Vista panel. But of course the DSC plugin will not work since it only supports DSC panels.

Page 1 of 1

Who is online

Users browsing this forum: No registered users and 1 guest