I just purchased a new Insteon 2441TH. I replaced an existing 5-wire thermostat with the new one. I double checked the proper color coding at the AC end of the 5-wire cable. Keep in mind that the previous thermostat was working fine.
The new thermostat does not light up, the time does not display - the screen is totally blank.
Any advise for further troubleshooting?
I replaced the original thermostat since I wanted the AC to work

which it now does...
I'd be open to other suggestions for an Indigo-controllable thermostat.
thanks!