Aeotec Z-Wave Range Extender and Repeater

Posted on
Wed May 20, 2015 7:09 am
Radjin offline
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Aeotec Z-Wave Range Extender and Repeater

Generally I have a reliable system with some 120 devices, but occasionally devices that are the longest distance away from my controller fail or are very slow to respond. Given that most of the devices are easily within range of each other (no device is more then 15') would an Aeotec Z-Wave Range Extender and Repeater help? Does it actually increase signal strength allowing fewer jumps or is it just another device to fill in holes in the network?

Radjin~

Posted on
Wed May 20, 2015 9:41 am
jay (support) offline
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Re: Aeotec Z-Wave Range Extender and Repeater

The range of Z-Wave devices is generally the same (gen 5 devices are supposed to be stronger) - I don't believe the range extender does anything different than any other routing slave.

Having said that, it might be worth trying anyway. The slow response is likely because it requires multiple hops to get to the distant devices. You might do a resync of the devices in between the Z-Stick and the endpoints (moving from the Z-Stick outward) which may help fix any network routes that may be somewhat wonky.

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Posted on
Wed May 20, 2015 9:59 am
DaveL17 offline
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Re: Aeotec Z-Wave Range Extender and Repeater

I would also add that any battery powered devices are probably also not factoring into the coverage of that distance. I believe most (all?) battery powered devices are passive and not repeaters.

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Posted on
Wed May 20, 2015 10:38 am
lochnesz offline
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Re: Aeotec Z-Wave Range Extender and Repeater

I would guess that the Z-wave poll interval also affects the network availability (speed) with your 120 endpoints.

Peter

Posted on
Wed May 20, 2015 6:20 pm
Radjin offline
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Re: Aeotec Z-Wave Range Extender and Repeater

jay (support) wrote:
The range of Z-Wave devices is generally the same (gen 5 devices are supposed to be stronger) - I don't believe the range extender does anything different than any other routing slave.

Having said that, it might be worth trying anyway. The slow response is likely because it requires multiple hops to get to the distant devices. You might do a resync of the devices in between the Z-Stick and the endpoints (moving from the Z-Stick outward) which may help fix any network routes that may be somewhat wonky.



I am currently in the process of re-syncing devices outward, but thanks for the suggestion. I read on their website that it not only repeats the command but amplifies. Just wanted to see if anyone found that to be true.
Last edited by Radjin on Wed May 20, 2015 6:30 pm, edited 1 time in total.

Posted on
Wed May 20, 2015 6:23 pm
Radjin offline
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Re: Aeotec Z-Wave Range Extender and Repeater

DaveL17 wrote:
I would also add that any battery powered devices are probably also not factoring into the coverage of that distance. I believe most (all?) battery powered devices are passive and not repeaters.



I generally never use battery devices because of reliability but if I do I power them with a conductor and transformer, ( aron labs multi-sensor). Your right in that they are not repeaters and I use them only for information.

Posted on
Wed May 20, 2015 6:25 pm
Radjin offline
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Re: Aeotec Z-Wave Range Extender and Repeater

lochnesz wrote:
I would guess that the Z-wave poll interval also affects the network availability (speed) with your 120 endpoints.

Peter



Indeed. A few are set to poll every 30 min and one every 5. The rest are set to only poll when activated. Generally the system is pretty responsive, it's just the distant ones now and then. Usually even with as much as a minute lag they eventually respond.

Posted on
Wed May 20, 2015 8:59 pm
Radjin offline
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Re: Aeotec Z-Wave Range Extender and Repeater

jay (support) wrote:
The range of Z-Wave devices is generally the same (gen 5 devices are supposed to be stronger) - I don't believe the range extender does anything different than any other routing slave.

Having said that, it might be worth trying anyway. The slow response is likely because it requires multiple hops to get to the distant devices. You might do a resync of the devices in between the Z-Stick and the endpoints (moving from the Z-Stick outward) which may help fix any network routes that may be somewhat wonky.


While re-syncing devices I get an error on every device stating the device might be asleep, yet I can turn it on and off as well as get status instantly.

My apologies if this is the wrong place to post this question.

LOG:
May 20, 2015, 7:52:48 PM
Z-Wave sent "Light - Guest Room Cabinets" on
Z-Wave sent "Light - Guest Room Cabinets" off
Z-Wave Syncing - started for device "Light - Guest Room Cabinets"
Z-Wave Syncing - retrieved module neighbors list: 1, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 38, 46, 61, 62, 63, 68, 69, 76, 77, 79, 80, 81, 82, 83, 84, 85, 87, 88, 89, 90, 91, 102, 104
Z-Wave Syncing - requesting neighbor list update of "086 - Light - Guest Room Cabinets"
Z-Wave Syncing - neighbor list update failed -- will try to update nearby neighbors first
Z-Wave Syncing - requesting neighbor list update of "003 - Printer - David's Office - 253"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "004 - Light - David's office porch"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "005 - Fan - David's Office"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "006 - Light - David's Office Fan"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "007 - Fan - Theater"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "008 - Light - Theater Fan"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "009 - Light - Theater"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "010 - Light - Theater Screen"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "011 - Light - Foyer"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "012 - Light - Front Porch"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "013 - Light - Stairs"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "014 - Light - D/S Hall"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "015 - Garbage Disposal"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "038 - Light - Laundry"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "046 - Light - D/S Closet"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "061 - Light - Dinine room Chandlier"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "062 - Light - Dining room"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "063 - Lamp - Theater"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "068 - Light - U/S Hall"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "069 - Light - Master Bedroom"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "076 - Light - Fan Master Bedroom"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "077 - Fan - Master Bedroom"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "079 - Light - Paul's Office Closet"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "080 - Spare - Paul's Office"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "081 - Light - Paul's Office"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "082 - Light - Guest Bathroom"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "083 - Vent Fan - Guest Bathroom"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "084 - Light - Guest Room"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "085 - Spare - Guest Room"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "087 - Light - Guest Room Vanity"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "088 - Light - Guest Room Desk"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "089 - Lamp - Kevin's Room"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "090 - Light - Kevin's Room"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "091 - Spare - Kevin's Room"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "102 - MultiSensor, Net Cabinet - (Motion)"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "104 - MultiSensor, Laundry - (Motion)"
Z-Wave Syncing - nearby neighbor list update failed (not critical, so ignoring)
Z-Wave Syncing - requesting neighbor list update of "086 - Light - Guest Room Cabinets"
Z-Wave Error Syncing - neighbor list update failed
Z-Wave Syncing - assigning return route to "086 - Light - Guest Room Cabinets"
Z-Wave Syncing - assigned return route

May 20, 2015, 7:53:16 PM
Z-Wave Error Timeout waiting for "086 - Light - Guest Room Cabinets". Module might be asleep, or is unreachable.

Posted on
Fri May 22, 2015 1:42 pm
matt (support) offline
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Re: Aeotec Z-Wave Range Extender and Repeater

Looks like the Z-Stick may have gotten into a bad state. Strange that Z-Wave communication to modules appears to be working, but the "update your neighbor list" commands are consistently failing.

Try unplugging it from the Mac for a few seconds. Does that help? Also try restarting the Indigo Server.

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Posted on
Fri May 22, 2015 10:41 pm
Radjin offline
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Re: Aeotec Z-Wave Range Extender and Repeater

matt (support) wrote:
Looks like the Z-Stick may have gotten into a bad state. Strange that Z-Wave communication to modules appears to be working, but the "update your neighbor list" commands are consistently failing.

Try unplugging it from the Mac for a few seconds. Does that help? Also try restarting the Indigo Server.




Indeed you were correct. The server had rebooted and all was well. I will post a suggestion here if that is ok.

Suggest that Indigo auto-sync devices when errors occur. Syncing outwards from the server is a good idea as that seems to have significantly inproved response time, although the re-sync took hours to do.

Radjin~

Posted on
Tue May 14, 2019 5:13 pm
wideglidejrp offline
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Re: Aeotec Z-Wave Range Extender and Repeater

I have three Aeotec repeaters. The Def and Sync completed normally for all three. Two show no light on the front and one shows a red light. All three say they have no neighbors when I look at settings. Any suggestion for how to get these working. They all have plenty of neighbors.

John Patrick
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Posted on
Tue May 14, 2019 5:23 pm
lanbrown offline
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Re: Aeotec Z-Wave Range Extender and Repeater

What are the neighbors? If they're battery powered devices, they are not really neighbors since they cannot be used for routing purposes.

I personally think the repeaters are a waste of money for the majority of cases; they cost as much as a wired Z-Wave device but they don't do anything else. A wall switch works just like the repeater but also controls a light for the same money.

https://aeotec.freshdesk.com/support/solutions/articles/6000199862-range-extender-6-beginners-guide-to-installing-z-wave-repeaters-

There are 3 separate cases for optimally installing repeaters:



Case #1: Installed repeater and paired in place of installation.

If you were able to pair the Repeater in the location that you want it to be in, you don't have to do any further steps. This is due to how the pairing process works, the Repeater will find all neighbor nodes nearby and update its information during this process. Typically this is as easy as utilizing repeaters optimally gets.



Case #2: Installed repeater near battery Z-Wave Device.

Typically it is always best to pair a repeater device first before you pair a battery Z-Wave device at a later location. If you do find yourself installing the repeater afterwards, the z-wave battery device or repeater may not get the neighbor information of eachother. For this case, you have 3 options:

Run a network heal to remesh your network and rebuild neighbor nodes.
Unpair and pair back the battery Z-Wave device while nearby the repeater that you want it to communicate through.3
Wait about 24 hours, typically the network will automatically re-heal itself and re-determine the best optimized routing for your devices. This is usually the case, but it is possible it can take a few days.


Case #3: Installed repeater then moved it out to location.

If you've had to pair the repeater near your gateway/hub/controller before moving it out to its installation location, there are 2 possibilities to ensure that it meshes properly.

Run a network heal to remesh your network and rebuild neighbor nodes.
Wait about 24 hours, typically the network will automatically re-heal itself and re-determine the best optimized routing for your devices. This is usually the case, but it is possible it can take a few days.

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