INSTEON PowerLinc Modem (2413U)

Posted on
Wed Aug 02, 2017 1:34 pm
jay (support) offline
Site Admin
User avatar
Posts: 18200
Joined: Mar 19, 2008
Location: Austin, Texas

Re: INSTEON PowerLinc Modem (2413U)

Indigo 5 does support the PowerLinc 2413U (that's the Indigo 5 docs page).

Jay (Indigo Support)
Twitter | Facebook | LinkedIn

Posted on
Wed Aug 02, 2017 1:38 pm
DavidWalser offline
Posts: 32
Joined: Jun 11, 2006
Location: Arizona

Re: INSTEON PowerLinc Modem (2413U)

Thanks! I looked, but couldn't find the info.

David

Posted on
Sat Dec 30, 2017 3:40 pm
denno offline
Posts: 90
Joined: Sep 17, 2004

Re: INSTEON PowerLinc Modem (2413U)

If the interface config window shows "port not found" with my 2413U connected does that mean the modem itself is bad? (I've tried downgrading from OS X 10.13.2 to El Capitan, using a USB2 hub as suggested & using a different USB cable). It actually had been working fine on 10.13.2 until today (of course the day before I go away.)


Indigo 7.1.1 (also tried v6)
Last edited by denno on Sat Dec 30, 2017 4:15 pm, edited 4 times in total.

Posted on
Sat Dec 30, 2017 4:12 pm
Different Computers offline
User avatar
Posts: 2533
Joined: Jan 02, 2016
Location: East Coast

Re: INSTEON PowerLinc Modem (2413U)

10.3.2


Do you mean 10.13.2?

SmartThings refugee, so happy to be on Indigo. Monterey on a base M1 Mini w/Harmony Hub, Hue, DomoPad, Dynamic URL, Device Extensions, HomeKitLink, Grafana, Plex, uniFAP, Fantastic Weather, Nanoleaf, LED Simple Effects, Bond Home, Camect.

Posted on
Sat Dec 30, 2017 4:14 pm
denno offline
Posts: 90
Joined: Sep 17, 2004

Re: INSTEON PowerLinc Modem (2413U)

Yes-Thanks
(updated the OP)

Posted on
Sat Dec 30, 2017 4:53 pm
Different Computers offline
User avatar
Posts: 2533
Joined: Jan 02, 2016
Location: East Coast

Re: INSTEON PowerLinc Modem (2413U)

Are you following the tales here from people who have serious problems with 10.13.x? viewtopic.php?f=104&t=19012 among others.

SmartThings refugee, so happy to be on Indigo. Monterey on a base M1 Mini w/Harmony Hub, Hue, DomoPad, Dynamic URL, Device Extensions, HomeKitLink, Grafana, Plex, uniFAP, Fantastic Weather, Nanoleaf, LED Simple Effects, Bond Home, Camect.

Posted on
Wed Jan 10, 2018 9:32 am
captcurrent offline
Posts: 440
Joined: Nov 28, 2005

Re: INSTEON PowerLinc Modem (2413U)

One of my installations ia Indigo 7 on a mac min 16g runing Sierra. My modem is the 2413U and it is now giving me an error that its can't connect to the serial port. This is a very very remote head;ess installation. I triedreinstall the FTDI serivers. They should succeessfil installtion but those drivers dont show under the listt of interface. I assume they aren't active if the 2413U died.. Its jsut over two years old so I am thinking, it like most of my otheri insteaon modems has died Is this the probably situation?

Posted on
Wed Jan 10, 2018 10:04 am
jay (support) offline
Site Admin
User avatar
Posts: 18200
Joined: Mar 19, 2008
Location: Austin, Texas

Re: INSTEON PowerLinc Modem (2413U)


Jay (Indigo Support)
Twitter | Facebook | LinkedIn

Posted on
Wed Jan 10, 2018 10:11 am
captcurrent offline
Posts: 440
Joined: Nov 28, 2005

Re: INSTEON PowerLinc Modem (2413U)

Thanks for quick response. I am running Sierra not High Sierra.. It was working fine I did a update to 10.12.6 Then the interface issue arose. I am assuming that the modem died as they have a habit of doing

Posted on
Wed Jan 10, 2018 10:31 am
jay (support) offline
Site Admin
User avatar
Posts: 18200
Joined: Mar 19, 2008
Location: Austin, Texas

Re: INSTEON PowerLinc Modem (2413U)

Sorry, my eyes inserted the 'High' given the quantity of issues we've seen.

It's possible the PowerLinc has died. A few more things to try if you have direct access:

  1. Look at the LED - if it never comes on then it's likely dead
  2. Try a factory reset
  3. Switch out USB cables and USB ports

Jay (Indigo Support)
Twitter | Facebook | LinkedIn

Posted on
Wed Jan 10, 2018 10:35 am
captcurrent offline
Posts: 440
Joined: Nov 28, 2005

Re: INSTEON PowerLinc Modem (2413U)

OK I gueess remote trouble shootng is out ("This is a very very remote head;ess installation. ")


Thanks for the quiock response

Posted on
Mon Jan 22, 2018 9:21 pm
wideglidejrp offline
User avatar
Posts: 555
Joined: Jan 15, 2012
Location: Danbury, CT

Re: INSTEON PowerLinc Modem (2413U)

I have just lost my Insteon functionality. Big problem. The 2413U is just six months old. Everything was working until I updated my iMac to 10.13.2. When I rebooted the PowerLinc would not work. I checked configuration, screenshot attached. I think the usbserial is the right choice, but maybe not. I remember getting the SLAB driver some time ago, but I think that is no longer the right one. In any case, I tried both and neither allows the PowerLinc to work. Any suggestions will be appreciated.
Attachments
Screenshot 2018-01-22 22.16.16.png
Screenshot 2018-01-22 22.16.16.png (37.42 KiB) Viewed 9878 times

John R Patrick
Author of
Home Attitude

Posted on
Mon Jan 22, 2018 9:27 pm
Colorado4Wheeler offline
User avatar
Posts: 2794
Joined: Jul 20, 2009
Location: Colorado

Re: INSTEON PowerLinc Modem (2413U)

It seems like more people have problems with USB devices and High Sierra than don't. Have you checked this thread? I know Jay updated it today.

My Modest Contributions to Indigo:

HomeKit Bridge | Device Extensions | Security Manager | LCD Creator | Room-O-Matic | Smart Dimmer | Scene Toggle | Powermiser | Homebridge Buddy

Check Them Out Here

Posted on
Tue Jan 23, 2018 5:51 pm
wideglidejrp offline
User avatar
Posts: 555
Joined: Jan 15, 2012
Location: Danbury, CT

Re: INSTEON PowerLinc Modem (2413U)

I tried unplugging and plugging back in, switched to different USB port on the iMac, unplugged and plugged the 2413U itself. Nothing seems to work. I believe I recall Matt or Jay saying way back that the SLAB driver is not needed with 7.0 and above. Is that correct? So the configuration shows usbserial-A600B3PW. Not sure where that came from but that is what I have. Any other ideas to diagnose appreciated. I suppose the 2413U could have failed, but it is only six months old. It would be a coincidence if it failed right after I upgraded to the latest High Sierra.

John R Patrick
Author of
Home Attitude

Posted on
Tue Jan 23, 2018 6:45 pm
jay (support) offline
Site Admin
User avatar
Posts: 18200
Joined: Mar 19, 2008
Location: Austin, Texas

Re: INSTEON PowerLinc Modem (2413U)


Jay (Indigo Support)
Twitter | Facebook | LinkedIn

Page 9 of 13 1 ... 6, 7, 8, 9, 10, 11, 12, 13

Who is online

Users browsing this forum: No registered users and 1 guest