IMAP Server Not Working - Comcast

Posted on
Tue Jan 04, 2022 6:02 pm
alexg offline
Posts: 10
Joined: Apr 01, 2009
Location: Los Altos Hills, CA

IMAP Server Not Working - Comcast

After upgrading to to 2021.1 some months ago iInoticed that IMAP was not working. The old email connection to Comcast worked fine. Since I did not then require email support, I just disabled communications. Now with upgrade to 2021.2 and needing email support I have tried to figure out what the problem is with no luck. Config as follows: imap.comcast.net, use SSL, port 993, and login and password. IDLE disabled. Error as follows:

Email+ Debug Email+ IMAP Server: Polling IMAP Server
Email+ Debug Email+ IMAP Server: Doing connect using encryptionType = SSL
Email+ Debug Email+ IMAP Server: Doing login()
Email+ Error Email+ IMAP Server: Error connecting to IMAP server: [CONTACTADMIN] LessSecureAuthDisabled
Email+ Debug connErrorTriggerCheck: Checking Triggers for Device Email+ IMAP Server (1984014802)
Email+ Debug Checking Trigger Email Trigger (1973331706), regexMatch
Email+ Debug Unknown Trigger Type Email Trigger (1973331706), regexMatch
Email+ Error Email+ IMAP Server: IMAP server connection error: [CONTACTADMIN] LessSecureAuthDisabled
Email+ Debug Email+ SMTP Server: SMTP poll, 0 items in queue

Ideas as to what to try? BTW, smtp side works fine as you can see above.

--AlexG

Posted on
Tue Jan 04, 2022 7:25 pm
matt (support) offline
Site Admin
User avatar
Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: IMAP Server Not Working - Comcast

I think you need to change this Comcast setting for your email account.

Image

Posted on
Tue Jan 04, 2022 10:30 pm
alexg offline
Posts: 10
Joined: Apr 01, 2009
Location: Los Altos Hills, CA

Re: IMAP Server Not Working - Comcast

Thanks, that did the trick. Also had to re-enable the account on the Comcast side since it had expired due to inactivity.

--AlexG

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