Download video error

philipbasile
Posts: 113
Joined: Thu Jan 08, 2015 8:59 pm
Location: NJ

Download video error

Post by philipbasile »

Looking for some help... When I enable download video as mp4 or gif I get the following error in the event log.

Aug 7, 2020, 9:02:28 PM
Ring Front Door motion detected
Trigger new trigger
Ring Starting download of video of event for 'Ring Front Door' to /users/imac/downloads/ringvideo.mp4
Ring Error Error in plugin execution ExecuteAction:

Traceback (most recent call last):
File "plugin.py", line 842, in downloadVideoForEvent
File "/Library/Application Support/Perceptive Automation/Indigo 7.4/Plugins/RingForIndigo.indigoPlugin/Contents/Server Plugin/ring_doorbell/doorbot.py", line 298, in recording_download
File "/Library/Application Support/Perceptive Automation/Indigo 7.4/Plugins/RingForIndigo.indigoPlugin/Contents/Server Plugin/ring_doorbell/__init__.py", line 40, in query
File "/Library/Application Support/Perceptive Automation/Indigo 7.4/Plugins/RingForIndigo.indigoPlugin/Contents/Server Plugin/ring_doorbell/auth.py", line 95, in query
File "/Library/Application Support/Perceptive Automation/Indigo 7.4/Plugins/RingForIndigo.indigoPlugin/Contents/Server Plugin/requests/models.py", line 940, in raise_for_status
HTTPError: 404 Client Error: Not Found for url: https://api.ring.com/clients_api/dings/ ... _version=9

Any ideas ?

Thanks

Philip

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