Lots of errors in my log been seeing them for a while

Posted on
Sat Sep 28, 2019 5:12 am
norcoscia offline
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Joined: Sep 09, 2015

Lots of errors in my log been seeing them for a while

any ideas what would cause this?

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   Sense Error                     Error in plugin execution runConcurrentThread:

Traceback (most recent call last):
  File "plugin.py", line 194, in runConcurrentThread
  File "plugin.py", line 126, in getDevices
  File "/Library/Application Support/Perceptive Automation/Indigo 7.3/Plugins/Sense.indigoPlugin/Contents/Server Plugin/sense_energy/senseable.py", line 79, in update_trend_data
  File "/Library/Application Support/Perceptive Automation/Indigo 7.3/Plugins/Sense.indigoPlugin/Contents/Server Plugin/sense_energy/senseable.py", line 75, in get_trend_data
  File "/Library/Application Support/Perceptive Automation/Indigo 7.3/Plugins/Sense.indigoPlugin/Contents/Server Plugin/sense_energy/senseable.py", line 88, in api_call
SenseAPITimeoutException: API call timed out

   Sense Error                     plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)

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Posted on
Mon Sep 30, 2019 5:42 am
DaveL17 offline
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Re: Lots of errors in my log been seeing them for a while

Are the errors still happening? Looks like the plugin is waiting for a response from the API, but isn't getting one.

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Posted on
Mon Sep 30, 2019 6:18 am
norcoscia offline
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Re: Lots of errors in my log been seeing them for a while

Yes - I'll get a few in a short period of time and then not see any for a few hours - my charts seem to be updating OK?

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Norm

Posted on
Mon Sep 30, 2019 6:22 am
norcoscia offline
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Re: Lots of errors in my log been seeing them for a while

I changed my interval to 90 sec vice 60 - maybe that will help. - Thanks

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Posted on
Mon Sep 30, 2019 6:24 am
DaveL17 offline
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Re: Lots of errors in my log been seeing them for a while

An API time-out probably wouldn’t affect your charts. I would suggest that you start by restarting your Sense device and ensuring that its firmware is up to date.


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Posted on
Mon Sep 30, 2019 6:37 am
norcoscia offline
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Re: Lots of errors in my log been seeing them for a while

OK, I will try that - might also just be issues with their server (again)...

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