Not able to log in to Nest.com

Posted on
Tue Dec 03, 2013 11:30 am
Indy_Larry offline
Posts: 133
Joined: Dec 03, 2013
Location: Indianapolis

Not able to log in to Nest.com

New to Indigo and still using my trial version. I have been trying to add my Nest thermostat but not having any luck. I'm stuck at the point of adding my Nest account (Configure Nest Thermostat Module). I keep getting the error "couldn't connect, is your username correct?" I've changed my Nest email address (I am using a @me.com account) and also changed my Nest password, which is now only 14 characters long and has no special characters. I have no issues logging into my account when I go to the Nest website.

Thanks for any help on this issue.

Larry

Posted on
Tue Dec 03, 2013 11:46 am
jay (support) offline
Site Admin
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Posts: 18212
Joined: Mar 19, 2008
Location: Austin, Texas

Re: Not able to log in to Nest.com

That's a 3rd party plugin so you'll want to ask over on the thread for it.

Jay (Indigo Support)
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