Philips HUE plugin error

Posted on
Thu Sep 19, 2013 12:47 pm
bigedison offline
Posts: 14
Joined: Apr 11, 2010

Philips HUE plugin error

HI,
Since I updated to the last release of the HUE plugin I have the following error in the event viewer :

Hue Lights Error Error in plugin execution runConcurrentThread:

Traceback (most recent call last):
File "plugin.py", line 500, in runConcurrentThread
File "plugin.py", line 1750, in getBulbStatus
<type 'exceptions.UnicodeDecodeError'>: 'ascii' codec can't decode byte 0xc3 in position 200: ordinal not in range(128)

Hue Lights Error plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)

What's wrong ? comp ability issue since the last HUE firmware update N

Posted on
Thu Sep 19, 2013 8:46 pm
nsheldon offline
Posts: 2469
Joined: Aug 09, 2010
Location: CA

Re: Philips HUE plugin error

I'll try to get this fixed in the next update. However, it's almost certainly due to a non-ASCII character in one of your Hue device names on the Hue hub. Use the Hue app to view the names of all your Hue lights and remove any "é" characters from the light names. This should fix the problem until I can get the code working right with non-ASCII characters.

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