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NetatmoWelcome Error

PostPosted: Thu Nov 17, 2022 5:25 am
by Mirko
I get this error and I can' t seem to add a new Netatmo Welcome device/camera.
The Netatmo client ID, Netatmo Client secret and Indigo rest API Key are correct.

NetatmoWelcome Error Error in plugin execution runConcurrentThread:

File "plugin.py", line 215, in runConcurrentThread
File "plugin.py", line 594, in createDevices
type: 'vpn_url'

NetatmoWelcome Error plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)

What could be the solution?

Re: NetatmoWelcome Error

PostPosted: Thu Nov 17, 2022 6:01 am
by racarter
Problem is caused by a missing field for the camera in the Netatmo response. The latest version will cope with the missing field.

Re: NetatmoWelcome Error

PostPosted: Fri Nov 18, 2022 4:42 am
by Mirko
I downloaded your update but there is still something else: I cannot include my new camera. "No device type selected" . By clicking on it there does not appear any camera. I have included the same cameras before. This time another Netatmo Smart Outdoor Camera with siren.

Would you know a solution?

Thanks!!

Re: NetatmoWelcome Error

PostPosted: Fri Nov 18, 2022 5:15 am
by racarter
As it says clearly in the plugin instructions you DO NOT have to create devices manually. The plugin creates devices based on the information it receives from the Netatmo servers. Assuming you have added the new camera in the Netatmo app on your phone, data from the camera should appear in the Netatmo data and the plugin should create the device automatically. If the camera is not appearing please enable 'Write camera messages to log' and PM me with the resulting response.

Re: NetatmoWelcome Error

PostPosted: Fri Nov 18, 2022 7:17 am
by Mirko
Found it!!!
Thanks a lot!