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Timing out
Posted:
Wed May 01, 2019 2:44 am
by midd
I just noticed this error. According to the log, It's been happening for a while now:
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Ecobee 2 Error Error in plugin execution runConcurrentThread:
Traceback (most recent call last):
File "plugin.py", line 157, in runConcurrentThread
File "/Library/Application Support/Perceptive Automation/Indigo 7.3/Plugins/Ecobee 2.indigoPlugin/Contents/Server Plugin/ecobee_devices.py", line 79, in update
KeyError: u'311069263249'
Ecobee 2 Error plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)
his is with version 2.2.1 of the plugin. I had 2.1.7 previously when I noticed it.
Re: Timing out
Posted:
Wed May 01, 2019 5:12 am
by FlyingDiver
The current version is 2.2.0. There is no version 2.2.1.
Manually update the plugin with the current version on the plugin store and see if the error happens again. If it does, set debug level logging, restart the plugin, and post the log contents starting with the restart up until the error occurs. Text only, no screen shots.
Re: Timing out
Posted:
Wed May 01, 2019 6:50 am
by midd
ok. my bad it is 2.2.0. downloaded it from the plugin store yesterday and installed it. I'll do the log when I get home.
Re: Timing out
Posted:
Thu May 02, 2019 12:13 pm
by midd
ok so I reloaded the plugin yesterday at around 5pm:
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May 1, 2019 at 5:05:01 PM
Reloading plugin "Ecobee 2 2.2.0"
Stopping plugin "Ecobee 2 2.2.0" (pid 42642)
Ecobee 2 Ecobee: Stopping EcobeeThermostat Device 26787849
Ecobee 2 Ecobee Account (422790907): Stopping EcobeeAccount Device 422790907
Ecobee 2 Ecobee Home (311069263249) Occupancy: Stopping OccupancySensor Device 502988477
Ecobee 2 Ecobee Home (311069263249) Remote - Bedroom (D3KN): Stopping RemoteSensor Device 1468777302
Ecobee 2 Ecobee Home (311069263249) Remote - Sydney's (HZCM): Stopping RemoteSensor Device 428718524
Ecobee 2 Stopping Ecobee
Stopped plugin "Ecobee 2 2.2.0"
Starting plugin "Ecobee 2 2.2.0" (pid 46212)
Started plugin "Ecobee 2 2.2.0"
Ecobee 2 Starting Ecobee
Ecobee 2 Ecobee: Starting EcobeeThermostat Device 26787849
Ecobee 2 Ecobee Account (422790907): Starting EcobeeAccount Device 422790907
Ecobee 2 Ecobee Home (311069263249) Occupancy: Starting OccupancySensor Device 502988477
Ecobee 2 Ecobee Home (311069263249) Remote - Bedroom (D3KN): Starting RemoteSensor Device 1468777302
Ecobee 2 Ecobee Home (311069263249) Remote - Sydney's (HZCM): Starting RemoteSensor Device 428718524
Ecobee 2 Ecobee Home (311069263249) Remote - Bedroom (D3KN): Stopping RemoteSensor Device 1468777302
Ecobee 2 Ecobee Home (311069263249) Remote - Bedroom (D3KN): Starting RemoteSensor Device 1468777302
Ecobee 2 Ecobee Home (311069263249) Remote - Sydney's (HZCM): Stopping RemoteSensor Device 428718524
Ecobee 2 Ecobee Home (311069263249) Remote - Sydney's (HZCM): Starting RemoteSensor Device 428718524
May 1, 2019 at 5:06:18 PM
Ecobee 2 Debug logLevel = 10
Ecobee 2 Debug updateFrequency = 900.0
Ecobee 2 Debug setting temperature scale to F
Ecobee 2 Debug Ecobee Account (422790907): Ecobee Account Update OK, got info on 1 thermostats
Ecobee 2 Debug Ecobee Account (422790907): getting data for 'Home', 311069263249
Ecobee 2 Debug Ecobee Account (422790907): getting data for remote sensor 'Bedroom', D3KN
Ecobee 2 Debug Ecobee Account (422790907): getting data for remote sensor 'Sydney's', HZCM
Ecobee 2 Debug Ecobee: Updating device
Ecobee 2 Debug Ecobee Home (311069263249) Remote - Sydney's (HZCM): Updating device
Ecobee 2 Debug Ecobee Home (311069263249) Remote - Bedroom (D3KN): Updating device
However the errors didn't reoccur until 2am this morning. The last occurred at 3:15am
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May 2, 2019 at 2:38:10 AM
Ecobee 2 Error Ecobee Account (422790907): Ecobee Account Update Error, exception = HTTPSConnectionPool(host='api.ecobee.com', port=443): Max retries exceeded with url: /1/thermostat?json=%7B%22selection%22%3A%7B%22selectionType%22%3A%22registered%22%2C%22includeRuntime%22%3A%22true%22%2C%22includeSensors%22%3A%22true%22%2C%22includeEvents%22%3A%22true%22%2C%22includeProgram%22%3A%22true%22%2C%22includeEquipmentStatus%22%3A%22true%22%2C%22includeSettings%22%3A%22true%22%7D%7D (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x104783ad0>: Failed to establish a new connection: [Errno 60] Operation timed out',))
Ecobee 2 Debug Ecobee: Updating device
Ecobee 2 Debug Ecobee Home (311069263249) Remote - Sydney's (HZCM): Updating device
Ecobee 2 Debug Ecobee Home (311069263249) Remote - Bedroom (D3KN): Updating device
May 2, 2019 at 2:41:14 AM
Ecobee 2 Debug Token Request with refresh_token = goNlnt686oGLo9NWDJBCcPeXNZhdVwQz
May 2, 2019 at 2:42:30 AM
Ecobee 2 Error Token Refresh Error, exception = HTTPSConnectionPool(host='api.ecobee.com', port=443): Max retries exceeded with url: /token?grant_type=refresh_token&client_id=opSMO6RtoUlhoAtlQehNZdaOZ6EQBO6Q&refresh_token=goNlnt686oGLo9NWDJBCcPeXNZhdVwQz (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x104783c90>: Failed to establish a new connection: [Errno 60] Operation timed out',))
May 2, 2019 at 2:45:00 AM
Schedule solar power
May 2, 2019 at 2:47:31 AM
Ecobee 2 Debug Token Request with refresh_token = goNlnt686oGLo9NWDJBCcPeXNZhdVwQz
May 2, 2019 at 2:48:46 AM
Ecobee 2 Error Token Refresh Error, exception = HTTPSConnectionPool(host='api.ecobee.com', port=443): Max retries exceeded with url: /token?grant_type=refresh_token&client_id=opSMO6RtoUlhoAtlQehNZdaOZ6EQBO6Q&refresh_token=goNlnt686oGLo9NWDJBCcPeXNZhdVwQz (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x104783d10>: Failed to establish a new connection: [Errno 60] Operation timed out',))
May 2, 2019 at 2:53:10 AM
Ecobee 2 Error Ecobee Account (422790907): Ecobee Account Update Error, exception = HTTPSConnectionPool(host='api.ecobee.com', port=443): Max retries exceeded with url: /1/thermostat?json=%7B%22selection%22%3A%7B%22selectionType%22%3A%22registered%22%2C%22includeRuntime%22%3A%22true%22%2C%22includeSensors%22%3A%22true%22%2C%22includeEvents%22%3A%22true%22%2C%22includeProgram%22%3A%22true%22%2C%22includeEquipmentStatus%22%3A%22true%22%2C%22includeSettings%22%3A%22true%22%7D%7D (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x1047835d0>: Failed to establish a new connection: [Errno 60] Operation timed out',))
Re: Timing out
Posted:
Thu May 02, 2019 12:30 pm
by FlyingDiver
Mine was doing that as well. Their servers must have been down last night. It's all working now.
And it's a different error than you were getting previously, which was something weird that the restart fixed.
Re: Timing out
Posted:
Fri May 03, 2019 2:50 am
by midd
ugh! sorry I didn't catch that until after I posted. And I saw on reddit that ecobee has been having some ongoing issues with their sersers as of late.