2 new sensors on Ecobee4 not showing up

Hi,

I have an Ecobee 4 with three sensors. I just added two new ones (total now five) and they are appearing in the Ecobee app and on their site, but they have not shown up in Indigo.

Any ideas how to get them to show up?

I have tried reloading the plugin, reregistering, restarting Indigo.

Thanks.

Hmm. I don't think accounted for that case when creating devices. I'll have to look into it.

Can you dump the thermostat data to the log. It's a menu command. Then post the log segment here or add it to the issue I created for this problem: https://github.com/FlyingDiver/Indigo-Ecobee-2/issues/7

I'm getting authentication errors not for some reason. I've tried re-authenticating but it doesn't seem to help.

I don't think this is related to the described issue.



Traceback (most recent call last):
File "plugin.py", line 601, in menuDumpThermostat
File "/Library/Application Support/Perceptive Automation/Indigo 7.2/Plugins/Ecobee 2.indigoPlugin/Contents/Server Plugin/ecobee.py", line 508, in dump_data
KeyError: (u'511832998677',)

Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh
Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh
Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh
Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh
Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh
Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh
Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh
Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh
Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh
Ecobee 2 Error Ecobee account 994942277 not authenticated, skipping refresh

You need to fix that authentication error before anything else. Make sure you're running the latest version then re-authenticate the Account device.

In any case, I know what the problem is. It's not a trivial issue to fix, so it'll be a few days at least before I have a possible fix.

Thanks.

I think the auth errors are with ecobee as they are not fixable at the moment.

I'll keep trying.

Look forward to the new version and thanks!

Thanks for that, but it turns out that I didn't really need it.

As I said before, it's non-trivial to fix this right. So it's going to be a while. The short-cut is to delete the thermostat device and re-create it, but that's going to mess up anything you have connected to the existing devices (scripts, triggers, control pages, etc). Not really recommended.

FYI - I am making progress on this. Should have something for you to try out this weekend.

Did you solve your Authentication issues?

Great!

Yes, as above they solved spontaneously.

Probably Ecobee.

Thanks.

Try https://github.com/FlyingDiver/Indigo-E ... /tag/2.2.0

This version allows for creating and deleting remote sensor devices independently of the linked thermostat.

Lots of code changes, as enabling this functionality required a major rewrite.

Remote sensors are no longer part of the thermostat device group. Only the built-in occupancy sensor is (if present).

Default device naming is simpler. I'm making an assumption that Ecobee requires unique names.

Thank you for this update!

It's installed and appears to work very well - I like the independent addition of the remotes.

Eric

Good. I'm going to leave this as a test release for a while longer. I'm running it on my system (4 thermostats, 5 total remotes), but it could use some more testing, especially with devices other than my Ecobee3 models.

Another update from me.

Bought and added two more sensors yesterday, one to each of two thermostats.

Worked perfectly.

Changing the plugin from pre-release to release. Updating the store.