lanbrown wrote:...The four screws you're talking about are the ones that hold it into the box. These screws are on the backside of the doorBird and goin into the holes on the box where you slide the DoorBird up or down, is that correct? See the attachment from their instructions.
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Also, they now have a hood for the surface mount box. I was thinking about getting one but noticed in their technical diagram that it lacked a hole in the back where the wires come in. So I contacted their pre-sales department and they confirmed it indeed didn't have any holes in the back and the wires would come in from the bottom of the DoorBird. I don't know about you. but why would I want to expose the wiring? isn't that the point of the hole on the back of the surface mount box?
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I noticed that the changelog for 000113 that they improved the factory reset procedure. My new (used) unit was running 000112 and 000114 was the current. .
Yes, those are the four screws I wrote about. There is a small tool provided to adjust those screws. But oddly, no instructions about adjusting, or even having to adjust, the 4 screws. In fact, they need to be screwed in as far as possible, while still allowing for the front plate to be mounted.
I have the hood and simply drilled a hole through it, and then sealed around the wires with silicon. Problem solved. However, note that the hood does slightly impinge on the peripheral view of the camera. Based on the hood design, it looks like it provides additional protection for the DB from vertical rainfall, but not from rainfall arriving directly in its face.
On my last conversation with DB they said they would ship me a newly re-designed button unit. It supposedly addresses the water proofing issue I had noted. However, they had said they would ship the new button back at the start of November and it still hasn't shipped. Since I am not there, I am not obsessing over it. But, I will make sure it is there on my return in January.
I also provided them with user access so they could actually observe first hand the reset problem. Pe haps that lead to the 000113/000114 updates. Though they have never actually responded about finding anything and, because of a network problem I was just able to get fixed, I have not yet confirmed the problem is resolved.