Grafana install problem.

Trying to install latest version of Grafana Home Dashboard 1.0.8 on my iMac running OS X 10.75 and Indigo 7.2

I'm getting these errors in the event log:

Grafana Home Dashboard Error Error in plugin execution InitializeMain:

Traceback (most recent call last):
File "plugin.py", line 16, in <module>
File "./lib/influxdb/__init__.py", line 9, in <module>
File "./lib/influxdb/client.py", line 19, in <module>
File "./lib/influxdb/line_protocol.py", line 12, in <module>
ImportError: No module named pytz

Any ideas of what could be causing this?

Mike

Interesting. Will investigate and get back to you.


Sent from my iPhone using Tapatalk Pro

Wow. Thanks for the quick reply.

Hi- what Mac OSX version are you running?

10.7.5

10.7.5

I think you should be able to run the plugin, but it likely has to do with missing python libraries that I haven’t tested on your version of OS X.

Can you try the version I posted today?


Sent from my iPhone using Tapatalk Pro

Cool! it installed and is providing me with config screen. Will mess with thus for the next hour. Thanks so much!

Got half installed. Grafana server won't open.

Jan 20, 2019 2:32:30 PM
Grafana Home Dashboard first time setup -- config will now be created for InfluxDB. The InfluxDB server will restart a few times, once that is complete, Grafana will start.
Grafana Home Dashboard config file for InfluxDB has been updated; server will restart shortly.
Grafana Home Dashboard config file for Grafana has been updated; server will restart shortly.
Grafana Home Dashboard config file for InfluxDB has been updated; server will restart shortly.
Grafana Home Dashboard starting the InfluxDB Server...
Grafana Home Dashboard ######## InfluxDB server started. ########
Grafana Home Dashboard shutting down the InfluxDB Server...
Grafana Home Dashboard config file for InfluxDB has been updated; server will restart shortly.
Grafana Home Dashboard starting the InfluxDB Server...
Grafana Home Dashboard ######## InfluxDB server started. ########

Jan 20, 2019 2:34:10 PM
Grafana Home Dashboard ######## About to (re) start Grafana. Please be patient while this happens. ########
Grafana Home Dashboard starting the Grafana server...

Jan 20, 2019 2:34:25 PM
Grafana Home Dashboard Error error starting the Grafana server... will continue to attempt in the background


Jan 20, 2019 3:32:51 PM
Grafana Home Dashboard ######## About to (re) start Grafana. Please be patient while this happens. ########
Grafana Home Dashboard Error failed to start the Grafana server more than once, will not attempt again, please check your config

Should I do a separate install of Grafana for OS X?

vtmikel can probably provide better info, but i'll just pass along that my first attempt at installing the 1.0.7 update produced repeated failures to start grafana that look (superficially) similar to what you are reporting. i stopped indigo server (not just the plugin) and then started the server again and things cleared up for me after that. your milage may vary, but maybe worth a try.

Thanks for input. I’ll try your suggestion. Thanks!

Tried restarting a bunch of times. Grafana server doesn’t want to start. I’m halfway there. Influx server starts. Any ideas on the Grafana server not starting?

Tried restarting a bunch of times. Grafana server doesn’t want to start. I’m halfway there. Influx server starts. Any ideas on the Grafana server not starting?

I glad you tried the restart, as it’s the easiest troubleshooting option. I’m guessing that your issue is related to the Grafana binary package on your version of OS X.

Sorry for the delay. I’ll respond tomorrow with a troubleshooting step I’ll need you to do.



Sent from my iPad using Tapatalk Pro

My best guess is that the version of Grafana that I include in the plugin is not compatible with OS X 10.7, but we should find out for sure and I'll do my best to support it if I can.

Can you open a terminal window and run this command and send me the output. If you copy and paste it, it should work for your system.

Code: Select all

/Library/Application\ Support/Perceptive\ Automation/Indigo\ 7.2/Plugins/Grafana\ Home\ Dashboard.indigoPlugin/Contents/Server\ Plugin/servers/grafana/grafana-server -homepath /Library/Application\ Support/Perceptive\ Automation/Indigo\ 7.2/Plugins/Grafana\ Home\ Dashboard.indigoPlugin/Contents/Server\ Plugin/servers/grafana/ -config /Library/Application\ Support/Perceptive\ Automation/Indigo\ 7.2/Plugins/Grafana\ Home\ Dashboard.indigoPlugin/Contents/Server\ Plugin/servers/grafana/conf/indigo.ini

Output:
www:~ aaaa$ /Library/Application\ Support/Perceptive\ Automation/Indigo\ 7.2/Plugins/Grafana\ Home\ Dashboard.indigoPlugin/Contents/Server\ Plugin/servers/grafana/grafana-server -homepath /Library/Application\ Support/Perceptive\ Automation/Indigo\ 7.2/Plugins/Grafana\ Home\ Dashboard.indigoPlugin/Contents/Server\ Plugin/servers/grafana/ -config /Library/Application\ Support/Perceptive\ Automation/Indigo\ 7.2/Plugins/Grafana\ Home\ Dashboard.indigoPlugin/Contents/Server\ Plugin/servers/grafana/conf/indigo.ini
Illegal instruction: 4
www:~ aaaa$