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Unknown lock status

PostPosted: Wed Nov 18, 2020 10:36 am
by tcherna
I've been tracking down some occasional wrong states or ghost notifications, and I noticed a case where I got the LockStatus to be "unknown". This causes the test for is it locked to be false, so the plugin assumes it is unlocked. Not a bad assumption, but it would be good to detect that specific case.

Is there an endpoint which can be used to nudge the lock so that the server can properly get its status? If I launch the August App on my phone, it wakes it up when it gets the status.

I'm using the new Gen4 Lock.

Re: Unknown lock status

PostPosted: Sun Dec 20, 2020 3:35 pm
by vtmikel
This happens when the bridge disconnects from the lock. The app launching triggers your bridge to try again, and if sucessful, then everything falls back in place. I hvae not been sucessful at emulating this behavior for the plugin. It's rare for me, but it does happen. How frequently do you experience this?