August Lock Gen 4 support?

Posted on
Sat Aug 08, 2020 7:37 am
bbbullock offline
Posts: 35
Joined: Sep 11, 2008

August Lock Gen 4 support?

I just purchased and installed the August Lock Gen 4 with built-in WiFi. How do I get this to work with the August Home plugin? It has WiFi built in, so doesn’t need a bridge to connect to the August cloud. I just assumed the plugin would work, but so far no success.

Posted on
Sat Aug 08, 2020 8:30 am
vtmikel offline
Posts: 511
Joined: Aug 31, 2012
Location: Boston, MA

Re: August Lock Gen 4 support?

You'll be the first one testing this model to my knowledge.

When you follow the setup instructions and authorize your account, then try to create a new device (August Smart Lock), does the Lock device show up in the dialog? If not initially, but you are sure that the plugin is authorized to your account (in the plugin dialog), restart the plugin and try to create the device again.

If you are still stuck, turn on debuging, restart the plugin, and send me the logs and I'll take a look.

Posted on
Sat Aug 08, 2020 8:59 am
bbbullock offline
Posts: 35
Joined: Sep 11, 2008

Re: August Lock Gen 4 support?

Thanks! I did the restart of the plugin and it now works!!

Posted on
Sat Aug 08, 2020 6:09 pm
vtmikel offline
Posts: 511
Joined: Aug 31, 2012
Location: Boston, MA

Re: August Lock Gen 4 support?

Great. Make sure you are running the beta. I need to publish it as non beta as its stable.


Sent from my iPad using Tapatalk Pro

Posted on
Mon Aug 17, 2020 11:16 am
bbbullock offline
Posts: 35
Joined: Sep 11, 2008

Re: August Lock Gen 4 support?

[quote="vtmikel"]Great. Make sure you are running the beta. I need to publish it as non beta as its stable.


Sent from my iPad using Tapatalk Pro[/quote

Hi!

So I just added my 2nd August Lock (Gen4) and am not able to get it working with Indigo. I am running the plugin beta 1.0.19; have tried the 'reload' process. I have created a debug log file and screen shots of the behavior I am seeing from the "Front Door" lock. Should I post the debug info directly here on the web or send it to you via private email?

Note: the "Garage Entry Lock" is working properly and I have included a screen shot of that for reference in the debug log file.

Please advise as to the best way to resolve this issue.

Thanks so much!

Brian

Posted on
Mon Aug 17, 2020 11:52 am
vtmikel offline
Posts: 511
Joined: Aug 31, 2012
Location: Boston, MA

Re: August Lock Gen 4 support?

Sure send to me via PM on the forums. I’m on vacation this week but will take a look when I return. Good chance I need to test a configuration with two locks better.


Sent from my iPhone using Tapatalk Pro

Posted on
Mon Aug 17, 2020 2:31 pm
bbbullock offline
Posts: 35
Joined: Sep 11, 2008

Re: August Lock Gen 4 support?

vtmikel wrote:
Sure send to me via PM on the forums. I’m on vacation this week but will take a look when I return. Good chance I need to test a configuration with two locks better.


Sent from my iPhone using Tapatalk Pro



thanks! Just sent via PM.

Cannot attach the screenshots to the PM, so they are included here.
Attachments
Screen Shot 2020-08-17 at 12.00.08 PM.png
Screen Shot 2020-08-17 at 12.00.08 PM.png (104.23 KiB) Viewed 168 times
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Screen Shot 2020-08-17 at 12.00.17 PM.png (106.57 KiB) Viewed 168 times
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Screen Shot 2020-08-17 at 12.02.15 PM.png (43.28 KiB) Viewed 168 times
Screen Shot 2020-08-17 at 12.02.25 PM.png
Screen Shot 2020-08-17 at 12.02.25 PM.png (48.29 KiB) Viewed 168 times

Posted on
Sat Aug 29, 2020 3:51 pm
vtmikel offline
Posts: 511
Joined: Aug 31, 2012
Location: Boston, MA

Re: August Lock Gen 4 support?

Can you give v1.0.20 a try? It's on gitub.

Posted on
Mon Aug 31, 2020 6:58 pm
bbbullock offline
Posts: 35
Joined: Sep 11, 2008

Re: August Lock Gen 4 support?

vtmikel wrote:
Can you give v1.0.20 a try? It's on gitub.


Just got it downloaded and installed. Works perfectly as far as I can tell!!! Now able to control both locks.

Thank you!

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