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Ring Plugin + 2-Factor Auth

PostPosted: Thu Nov 14, 2019 11:16 pm
by wanagel
With 2-factor authentication on, the Ring plugin stops working. Is there any way to authenticate the Ring plugin with 2-factor auth? Given the sensitivity of the Ring data, I'd really like to be able to use 2FA if I can.

One thing I found interesting is that when I load the plugin with 2FA enabled, I get a text message with a 2FA code, so it seems like what I need is a way to input that code to the plugin so that it can authenticate.

Re: Ring Plugin + 2-Factor Auth

PostPosted: Fri Nov 15, 2019 2:19 am
by howartp
Usually when a service allows API access and 2FA, there is an option to create an app-specific password that the app using the API is allowed to use without 2FA but that can’t be logged in with directly.

No idea if/how Ring handles this if at all.


Sent from my iPhone using Tapatalk Pro

Re: Ring Plugin + 2-Factor Auth

PostPosted: Fri Nov 15, 2019 1:34 pm
by wanagel
I thought of that, too, but sadly couldn't find the feature anywhere in the Ring settings (app or webpage).

I did find a usable (but not great) workaround. If Ring plugin is running when 2FA is turned on, it keeps working. So, every time I restart Indigo or reload the plugin I will need to turn off 2FA temporarily, but outside of that it seems to keep working.

UPDATE: Looks like I was a little to quick to call it on the workaround. After about seven hours it did a reconnect and was locked out because of the 2FA. :(

Re: Ring Plugin + 2-Factor Auth

PostPosted: Tue Dec 24, 2019 9:05 am
by dduff617
I turned on 2FA, initially failing to consider problems it would cause for the plugin. The plugin stopped working, not surprisingly.

I turned 2FA off again on my Ring account and after about a half hour of trying, the plugin still can't connect. I just keep getting repeated "Failed to get devices from Ring.com" messages. Have tried reloading plugin a few times.

Re: Ring Plugin + 2-Factor Auth

PostPosted: Tue Dec 24, 2019 9:13 am
by dduff617
It looks to me like the timing of the failure with my experimenting with 2FA may have been coincidental and the problem that I'm seeing now (and the plugin not working) is actually related to the issue reported here in the thread "New Account - not working".

Here's hoping we get a fix for this soon.

Re: Ring Plugin + 2-Factor Auth

PostPosted: Wed Dec 25, 2019 3:22 am
by marketability
having the same issue - fingers crossed for a fix

Re: Ring Plugin + 2-Factor Auth

PostPosted: Mon Apr 06, 2020 2:36 pm
by peter
How do I enter the verification code from Ring into the Ring configuration menu? There doesn't seem to be an input for it and I have to disable the plugin to prevent endless error messages in my event log. Thanks. Peter

Re: Ring Plugin + 2-Factor Auth

PostPosted: Tue Apr 28, 2020 12:44 pm
by Jppaynesr
On the plugin configuration page, enter your email & password. That will cause Ring to send you a one time code to the registered email address. Enter the code within 10 minutes.
However, after doing that, you may still get errors. I am anyway.

Re: Ring Plugin + 2-Factor Auth

PostPosted: Sun Dec 18, 2022 8:49 am
by wbresee
Where do you enter the code? I see no field and there is no prompt from the plugin.

Re: Ring Plugin + 2-Factor Auth

PostPosted: Sun Dec 18, 2022 1:50 pm
by ryanbuckner
wbresee wrote:
Where do you enter the code? I see no field and there is no prompt from the plugin.


Config is designed to prompt you for a verification code when you hit Save. This is denoted on the Config Menu but it's written in grey on a grey background and it's hard to see.

2FA.png
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