LEAP Installation questions

Apologize in advance for my ignorance. I am a medical professional, not a programmer. I upgraded to the newest Indigo release and to Lutron LEAP for my Caseta devices. I have no idea what it means to put something into the command line to make sure the zeroconf package is installed. Where is the command line? Can I just Copy and Paste "pip3 install zeroconf" into it, once I find it. My whole system is down since upgrading. Saved the old versions and now they don't work either. Do I have to remove all the former Caseta devices from my database and have them "rediscovered? I'd appreciate any help you could offer. Thanks.

Open Terminal.app, which is in the Applications/Utilities folder. Paste that command in there.

Did that. Should I remove all my old Caseta devices? It doesn't ask me about a hub. Is that because it sees it from before?

This is what my log says:

Nov 30, 2023 at 6:39:41 PM
Enabling plugin "Lutron RRA2/Caséta 2022.1.2" using API v3.0
Starting plugin "Lutron RRA2/Caséta 2022.1.2" (pid 941)
Started plugin "Lutron RRA2/Caséta 2022.1.2"
Lutron RRA2/Caséta Error exception in device_start_comm(CasetaHub): 'gaierror' object has no attribute 'message'
Lutron RRA2/Caséta Error Error in plugin execution runConcurrentThread:

File "plugin.py", line 1088, in runConcurrentThread
File "plugin.py", line 113, in start
type: 'gaierror' object has no attribute 'message'

Lutron RRA2/Caséta Error plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)
Lutron RRA2/Caséta Error Error in plugin execution runConcurrentThread:

File "plugin.py", line 1088, in runConcurrentThread
File "plugin.py", line 113, in start
type: 'gaierror' object has no attribute 'message'

Lutron RRA2/Caséta Error plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)
Lutron RRA2/Caséta Error Error in plugin execution runConcurrentThread:

File "plugin.py", line 1088, in runConcurrentThread
File "plugin.py", line 113, in start
type: 'gaierror' object has no attribute 'message'

I thought you switched to the LEAP plugin? Why are you still running the RRa2/Caseta (original Lutron) plugin?

Disable the old plugin and go through the instructions for the LEAP plugin step by step. You need to create a NEW hub device using the LEAP plugin and pair the plugin device with the actual hub.

And you might as well delete the old devices since you've already messed up the hub device. Do that first, then do the new install instructions.

Seemed like I had to uninstall the old Plugin. Downloaded and tried to open the new one and I get this.

Dec 1, 2023 at 2:45:51 PM
Installing and enabling plugin Lutron Leap v2022.1.2
Error ReloadPlugin() caught exception: FileIOError -- rename/move of file or folder failed -- check file/folder permissions
Reloading plugin "Web Server 2023.1.0" using API v3.3
Stopping plugin "Web Server 2023.1.0" (pid 66364)
Reflector shutdown reflector connection
Stopped plugin "Web Server 2023.1.0"
Starting plugin "Web Server 2023.1.0" (pid 66503)
Started plugin "Web Server 2023.1.0"
Web Server starting internal Web server on http://localhost:8176
Bonjour registered "Indigo - NewestMy House (v7.4.1) (v2022.1.2) copy"
Reflector starting reflector connection to https://soulenreflector.indigodomo.net

You had the LEAP plugin in some weird state. Shutdown the server (not just the client), remove the LEAP plugin from both Plugins and Plugins (Disabled), then restart the server and client. Then reinstall the plugin again.

FWIW, you should not have had to do anything with the old plugin. Both work independently. I don't know what you did to mess that up. I did all my testing with both plugins enabled, because I have an RRa2 system using the old plugin and was using a Caseta system (then an RRa3 system ) for the new plugin.

How many hubs/bridges/processors do you have?

I have a Caseta Smart Bridge Pro and an old Insteon Powerlinc.

I have a Caseta Smart Bridge Pro and an old Insteon Powerlinc.

The Insteon has nothing to do with Lutron.

I saw TWO hubs in your device list. Both for the old plugin. That should not be.

I deleted both before installing Leap.

I only have one Smart Bridge Pro. It looked like there were 2 because I was reluctant to delete the one that had worked if I had to go back to the older version.

I split your posts to a new thread. Please stop posting to the other thread.

What's the current state of your system? Did you create a new bridge device and pair it with your Caseta SmartBridge?

I see two devices in the screen shot you posted. "CasetaHub" and "Lutron Hub". Both for the old plugin. You should not have had two of them.

I deleted both hubs. I quit Indigo and restarted it. I click to install and enable Lutron LEAP but get this in my log. The plugin does not show up in my list of plugins. I have not created and paired a new bridge, because no Lutron plugin is in Indigo.
Dec 1, 2023 at 6:04:21 PM
Indigo Cocoa client disconnected
Indigo Cocoa client connected

Dec 1, 2023 at 6:04:59 PM
Installing and enabling plugin Lutron Leap v2022.1.2
Error ReloadPlugin() caught exception: FileIOError -- rename/move of file or folder failed -- check file/folder permissions
Reloading plugin "Web Server 2023.1.0" using API v3.3
Stopping plugin "Web Server 2023.1.0" (pid 66503)
Reflector shutdown reflector connection
Stopped plugin "Web Server 2023.1.0"
Starting plugin "Web Server 2023.1.0" (pid 77326)
Started plugin "Web Server 2023.1.0"
Web Server starting internal Web server on http://localhost:8176
Bonjour registered "Indigo - NewestMy House (v7.4.1) (v2022.1.2) copy"
Reflector starting reflector connection to https://soulenreflector.indigodomo.net