New install - cant log in.

Posted on
Mon Sep 06, 2021 8:06 pm
jamesm offline
Posts: 24
Joined: Dec 26, 2017

New install - cant log in.

have a liftmaster garage door w myq wall opener and the myq home bridge - which i cant get to work w home kit. so figured id give this a shot w my myq app log in.

2021-09-06 21:32:12.859 MyQ Debug myqLogin failure, request url: https://api.myqdevice.com/api/v5/Login, RequestException: [SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:590)
2021-09-06 21:33:59.260 MyQ Debug myqLogin failure, Username or Password not set
2021-09-06 21:33:59.260 MyQ Debug getDevices: MyQ Login Failure

Posted on
Mon Sep 06, 2021 8:18 pm
FlyingDiver offline
User avatar
Posts: 7189
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: New install - cant log in.

Looks like you're running an older version of MacOS. Needs to be High Sierra or later.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Tue Sep 07, 2021 4:54 am
jamesm offline
Posts: 24
Joined: Dec 26, 2017

Re: New install - cant log in.

ty, will try that now

Posted on
Tue Sep 07, 2021 8:35 am
jamesm offline
Posts: 24
Joined: Dec 26, 2017

Re: New install - cant log in.

just upgraded the mac os to high sierra and now the powerlinc 2413U has a red line through it

Posted on
Tue Sep 07, 2021 8:55 am
FlyingDiver offline
User avatar
Posts: 7189
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: New install - cant log in.

jamesm wrote:
just upgraded the mac os to high sierra and now the powerlinc 2413U has a red line through it


You need to ask for help for that in the Insteon forum. It's not a MyQ issue.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

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