MyQ API Problem?

Not sure if this is a MyQ API issue or a bug to be honest. Happy to raise an issue on GH if it's the latter. Had roughly 20 of these errors yesterday.

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Jan 6, 2021 at 5:42:21 AM
   MyQ Error                       Error in plugin execution runConcurrentThread:

Traceback (most recent call last):
  File "plugin.py", line 86, in runConcurrentThread
  File "plugin.py", line 421, in getDevices
KeyError: 'items'

   MyQ Error                       plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)


I see some of those in my log as well, but the API is still working. I think that occasionally the update request fails or the server sends bad data. The plugin should handle this better. Please put this in GitHub so I don't forget.

Please put this in GitHub so I don't forget.

Thank you sir.

Done.

Getting the following error:

MyQ Warning getDevices failure, status_code = 40

Ignore or serious?

JP

MyQ Error MYQ GARAGE DOOR OPENER: changeDevice failure, code: 400, response: {"code":"400.301","message":"Bad Request","description":"The serial number was invalid. Please try again."}

When I go into device settings ... the window "Configure MyQ Door Opener" I do not have any option to select "MyQ Opener Device"

If I do a "Status Request" on the device - it shows successful login. However, I also get the following in the event log:
MyQ Warning getDevices failure, status_code = 400

Any thoughts?

Thank you!

Harold

I should have added -
I am unable to operate the garage door from Indigo (7.5.0)
I can open and close the door using the MyQ app on my phone.

Are you sure that's a '40'? Should be a '400'.

I think that's an intermittent server error. The logins are working, but the replies from the server are bad. Not sure yet if that's a problem on their end or they deliberately broke something.

MyQ Error MYQ GARAGE DOOR OPENER: changeDevice failure, code: 400, response: {"code":"400.301","message":"Bad Request","description":"The serial number was invalid. Please try again."}

When I go into device settings ... the window "Configure MyQ Door Opener" I do not have any option to select "MyQ Opener Device"

If you already have MyQ devices defined, that list will be empty. So that's normal.

Everyone - I'm getting status 400 on my system too. No need to report that. And I don't yet know if this is a server failure on this end or another example of broken API.

Are you sure that's a '40'? Should be a '400'.

I think that's an intermittent server error. The logins are working, but the replies from the server are bad. Not sure yet if that's a problem on their end or they deliberately broke something.

Yes, is 400 sorry. Was multitasking on a conference call when I copy and pasted.

JP

Everyone - I'm getting status 400 on my system too. No need to report that. And I don't yet know if this is a server failure on this end or another example of broken API.

The Home Assistant implementation is also having the same issue. So it's not just the Indigo plugin.

Possible fix, for anyone that wants to edit the plugin files. Change line 15 of plugin.py from:

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DEFAULT_USER_AGENT = "myq-indigo"

to

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DEFAULT_USER_AGENT = "pymyq"


That change was made back in Dec when it looked like MyQ was blocking the pymyq user-agent. Now it appears they're allowing it and blocking anything else.

Thanks as alway Joe. Trying now. I changed the line (line 14 in my case) and restarted. I received a warning:

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 MyQ Warning                     getDevices failure, status_code = 500


Restarted again and no warning. Will see how it goes.

Much appreciated.

EDIT: wound up getting the 500 error 10 minutes later.

I went ahead and changed it and it worked for me.
Thanks for the workaround

Follow up
I'm nowise getting the 500 error as well. Mine waiting bit a half hour before starting.

Seems to have settled down for me as well.

Thanks Joe.