Error on new install

Posted on
Sat Oct 20, 2018 4:14 am
dnomode offline
Posts: 366
Joined: Apr 12, 2008
Location: North Georgia

Error on new install

Hello,

I just tried to install your plugin 7.2.0 and I'm getting this error "Error validating fields. Hover over the red field labels above to see error reason"

Problem is nothing is red.
Screenshot 2018-10-20 06.03.51.png
Screenshot 2018-10-20 06.03.51.png (137.72 KiB) Viewed 2127 times


I checked my login information and it's correct.

This is the error in the Event Log
Code: Select all
Oct 20, 2018, 6:05:55 AM
   MyQ Debug                       logLevel = 10
   MyQ Error                       Error in plugin execution UiValidate:

Traceback (most recent call last):
  File "plugin.py", line 175, in validatePrefsConfigUi
KeyError: key updateFrequency not found in dict


Edmond

Posted on
Sat Oct 20, 2018 4:29 am
dnomode offline
Posts: 366
Joined: Apr 12, 2008
Location: North Georgia

Re: Error on new install

Just installed 7.1.10 and it works great.

Thanks
Edmond

Posted on
Sat Oct 20, 2018 6:14 am
FlyingDiver offline
User avatar
Posts: 7217
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Error on new install

7.1.10 is the latest released version. 7.2.0 is in-development and is not an official release. The plugin store is pointing to 7.1.10. How did you download 7.2.0?

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Sat Oct 20, 2018 6:46 am
dnomode offline
Posts: 366
Joined: Apr 12, 2008
Location: North Georgia

Re: Error on new install

I got it from your GitHub page. I figured that was the problem.

Thanks
Edmond

Posted on
Sat Oct 20, 2018 6:47 am
FlyingDiver offline
User avatar
Posts: 7217
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Error on new install

dnomode wrote:
I got it from your GitHub page. I figured that was the problem.

Thanks
Edmond


Ah. Getting it directly from GitHub is ok if you get it from the releases page. But the current commit is not necessarily usable.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Thu Sep 09, 2021 10:31 pm
hensed offline
Posts: 59
Joined: Feb 01, 2012
Location: Oakland, CA

Re: Error on new install

Hello! I guess it's my turn to report that I'm having trouble logging in to my MyQ account.

my error log is here:
Code: Select all
Sep 9, 2021 at 8:26:28 PM
   MyQ Debug                       logLevel = 5
   MyQ Debug                       myqLogin response = {
    "SecurityToken": "",
    "ReturnCode": "0",
    "ErrorMessage": "please contact customer care, supportID: 14941968180258295831",
    "CorrelationId": ""
}
   MyQ Debug                       myqLogin failure, status_code = 400

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