Door will not operate

Posted on
Fri May 12, 2017 11:13 am
pasosteve offline
Posts: 7
Joined: Aug 04, 2016

Door will not operate

The plugin installs and configures. The garage door is created in indigo but will not open or close.

Ideas?

May 12, 2017, 10:07:18 AM
Reloading plugin "MyQ 7.1.6"
Stopping plugin "MyQ 7.1.6" (pid 37785)
MyQ Debug deviceStopComm: Removing Device (CG08430375DB) (1618337128) from MyQ device list
MyQ Debug deviceStopComm: Removing Device Garage Door (CG08430375DA) (82411468) from MyQ device list
MyQ Shutting down MyQ
Stopped plugin "MyQ 7.1.6"
Starting plugin "MyQ 7.1.6" (pid 38108)
MyQ Debug logLevel = 10
Started plugin "MyQ 7.1.6"
MyQ Starting MyQ
MyQ Debug updateFrequency = 86400.0
MyQ Debug statusFrequency = 600.0
MyQ Debug deviceStartComm: (CG08430375DB): Device Version is up to date
MyQ Debug deviceStartComm: Adding Device (CG08430375DB) (1618337128) to MyQ device list
MyQ Debug deviceStartComm: Garage Door (CG08430375DA): Device Version is up to date
MyQ Debug deviceStartComm: Adding Device Garage Door (CG08430375DA) (82411468) to MyQ device list
MyQ Checking for updates...
MyQ Debug Plugin version detected: 7.1.6
MyQ Debug Current version is: 7.1.6
MyQ Debug Getting latest release from FlyingDiver/Indigo-MyQ...
MyQ Debug GET /repos/FlyingDiver/Indigo-MyQ/releases/latest
MyQ Debug HTTP 200 OK
MyQ Debug Latest release is: 7.1.5
MyQ No updates are available
MyQ Debug myqLogin request url = https://myqexternal.myqdevice.com/api/v4/user/validate
MyQ Debug myqLogin response = {"SecurityToken":"fa79da05-7212-45b6-969b-88a57fb7a5d5","ReturnCode":"0","ErrorMessage":"","CorrelationId":"335a7849-730e-4f6a-9b82-4dc637a1428b"}
MyQ Debug myqLogin successful, SecurityToken: fa79da05-7212-45b6-969b-88a57fb7a5d5
MyQ Debug getDevices: 3 Devices
MyQ Debug getDevices: MyQDeviceTypeId = 1, MyQDeviceTypeName = Gateway, DeviceId = 1700563497
MyQ Debug getDevices: MyQDeviceTypeId = 7, MyQDeviceTypeName = VGDO, DeviceId = 285252167
MyQ Debug Skipping triggers, no linked sensor for MyQ device Garage Door (CG08430375DA)
MyQ Debug getDevices: MyQDeviceTypeId = 7, MyQDeviceTypeName = VGDO, DeviceId = 285252168
MyQ Debug Skipping triggers, no linked sensor for MyQ device (CG08430375DB)

Posted on
Fri May 12, 2017 11:41 am
FlyingDiver offline
Posts: 3463
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Door will not operate

I don't see anything in the log where you actually sent an unlock (open) or lock (close) command to the door device.

You also apparently have two door devices, only one of which has a name. Is that correct?

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Fri May 12, 2017 11:50 am
pasosteve offline
Posts: 7
Joined: Aug 04, 2016

Re: Door will not operate

I changed the name of the sensor, so no more duplicate name.

Tried the lock and unlock and you will see in the logs the error. Note, I can login to the web interface so I know the password is correct.

Thanks, Steve


MyQ Debug actionControlDevice: "Garage Door (CG08430375DA)" Request Status
MyQ Debug myqLogin request url = https://myqexternal.myqdevice.com/api/v4/user/validate
MyQ Debug myqLogin response = {"SecurityToken":"823bbc97-953f-4054-84d8-98a865e15940","ReturnCode":"0","ErrorMessage":"","CorrelationId":"56e29a77-fee2-4de7-b430-f7463ac80bef"}
MyQ Debug myqLogin successful, SecurityToken: 823bbc97-953f-4054-84d8-98a865e15940
MyQ Debug getDevices: 3 Devices
MyQ Debug getDevices: MyQDeviceTypeId = 1, MyQDeviceTypeName = Gateway, DeviceId = 1700563497
MyQ Debug getDevices: MyQDeviceTypeId = 7, MyQDeviceTypeName = VGDO, DeviceId = 285252167
MyQ Debug getDevices: MyQDeviceTypeId = 7, MyQDeviceTypeName = VGDO, DeviceId = 285252168
MyQ Debug Skipping triggers, no linked sensor for MyQ device (CG08430375DB)
MyQ Debug actionControlDevice: "Garage Door (CG08430375DA)" Lock
MyQ Debug changeDevice: Garage Door (CG08430375DA), state = 0
MyQ Debug myqLogin request url = https://myqexternal.myqdevice.com/api/v4/user/validate
MyQ Debug myqLogin response = {"SecurityToken":"1499dabc-fd72-42a1-a116-321e49880462","ReturnCode":"0","ErrorMessage":"","CorrelationId":"12de1606-b605-4d9f-9311-8b057c785d05"}
MyQ Debug myqLogin successful, SecurityToken: 1499dabc-fd72-42a1-a116-321e49880462
MyQ Debug changeDevice request url = https://myqexternal.myqdevice.com/api/v ... HKwTmDzHOu
MyQ Debug changeDevice response = {"ReturnCode":"217","ErrorMessage":"Error processing request (217)","CorrelationId":"11f13c65-a38d-4d9f-a685-dff66e612ef5"}
MyQ Debug changeDevice: Bad return code: Error processing request (217)
MyQ Debug actionControlDevice: "Garage Door (CG08430375DA)" Unlock
MyQ Debug changeDevice: Garage Door (CG08430375DA), state = 1
MyQ Debug myqLogin request url = https://myqexternal.myqdevice.com/api/v4/user/validate
MyQ Debug myqLogin response = {"SecurityToken":"f31c2a41-abf3-4745-95c1-3cb79979c392","ReturnCode":"0","ErrorMessage":"","CorrelationId":"0765b70b-8f4a-404a-b26b-a10bd1bd8b8e"}
MyQ Debug myqLogin successful, SecurityToken: f31c2a41-abf3-4745-95c1-3cb79979c392
MyQ Debug changeDevice request url = https://myqexternal.myqdevice.com/api/v ... HKwTmDzHOu
MyQ Debug changeDevice response = {"ReturnCode":"217","ErrorMessage":"Error processing request (217)","CorrelationId":"fbce2f67-ef4c-46f6-a028-670a8450fd0e"}
MyQ Debug changeDevice: Bad return code: Error processing request (217)

Posted on
Fri May 12, 2017 11:52 am
FlyingDiver offline
Posts: 3463
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Door will not operate

What brand/model of openers do you have?

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Fri May 12, 2017 1:40 pm
pasosteve offline
Posts: 7
Joined: Aug 04, 2016

Re: Door will not operate

Chamberlain 349544EV

Steve

Posted on
Fri May 12, 2017 1:45 pm
FlyingDiver offline
Posts: 3463
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Door will not operate

I just made 7.1.8 a public release. Update to that and see if you get anything different.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Fri May 12, 2017 1:53 pm
pasosteve offline
Posts: 7
Joined: Aug 04, 2016

Re: Door will not operate

I have installed and now we are getting a different error.

steve


MyQ Debug myqLogin successfull
MyQ Debug getDevices: 3 Devices
MyQ Debug getDevices: MyQDeviceTypeId = 1, MyQDeviceTypeName = Gateway, DeviceId = 1597503
MyQ Debug getDevices: MyQDeviceTypeId = 7, MyQDeviceTypeName = VGDO, DeviceId = 1597504
MyQ Debug Checking Opener Device: (CG08430375DB) (285252168) against 1597504
MyQ Debug Checking Opener Device: Garage Door (CG08430375DA) (285252167) against 1597504
MyQ Debug Unknown MyQ Device: 1597504
MyQ Error Error Creating Opener Device: Garage Door (CG08430375DA) (1597504)
MyQ Debug getDevices: MyQDeviceTypeId = 7, MyQDeviceTypeName = VGDO, DeviceId = 1597505
MyQ Debug Checking Opener Device: (CG08430375DB) (285252168) against 1597505
MyQ Debug Checking Opener Device: Garage Door (CG08430375DA) (285252167) against 1597505
MyQ Debug Unknown MyQ Device: 1597505
MyQ Error Error Creating Opener Device: (CG08430375DB) (1597505)

Posted on
Fri May 12, 2017 1:56 pm
FlyingDiver offline
Posts: 3463
Joined: Jun 07, 2014
Location: Southwest Florida, USA

Re: Door will not operate

Delete the old devices, restart the plugin, then recreate them.

joe (aka FlyingDiver)
my plugins: http://forums.indigodomo.com/viewforum.php?f=177

Posted on
Fri May 12, 2017 2:05 pm
pasosteve offline
Posts: 7
Joined: Aug 04, 2016

Re: Door will not operate

That did the trick. Thanks so much.

Steve

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