Indigo Domotics

So I have installed the plug-in, created an IMAP & SMPT device and configured them with the settings from the Apple support website.
I'm getting what you see in the event log...any thoughts??

Thanks and great work on this plug-in!

What OS version are you running?

MacOS Sierra
Ver. 10.12.6

Latest version of Indigo.

I suspect that this might be another manifestation of the deprecated TLS issue with Sierra (and earlier). Looks like Apple is ahead of the pack for email servers.

Do you get the same error with the other authentication methods?

If that's what it is, the only solutions I know of are to upgrade to High Sierra or later, or use a different email provider.

Well, I take that back. I just tested BetterEmail on a 10.12.6 system and it was able to connect to iCloud just fine. So it's not the TLS issue.

Post screenshots of the SMTP device configuration panel, please.

Sending email via the iCloud SMTP servers requires two factor authentication and an app-specific password. Have you set that up?

Thanks Joe,
I will post shots of those 2 dialog boxes once I get home, but I have set up the SMTP and IMAP devices. For the password I used my email and password for my Icloud account...i.e., I did NOT create app specific passwords. Not sure if this has any bearing on the issue or not, but figure it worth mentioning.
I'll post screenshots in a few hours. Again, many thanks!
Greg

Gman34798 wrote:

For the password I used my email and password for my Icloud account...i.e., I did NOT create app specific passwords. Not sure if this has any bearing on the issue or not, but figure it worth mentioning.

Well, that's guaranteed to not work. You can't connect to the iCloud servers from any non-Apple applications without using an app-specific password. But you would normally get an authentication error, not the one you got. So something else is going on.

All right Joe,
Attached are screenshots of the IMAP & SMPT setup dialogue boxes and a fresh event log of a trip of the flood sensor.
The password is still not app specific (how do I create an App Specific password)? I can type in one here in each dialogue, but doesn't that password have to be
set up somewhere else for validation when Indigo tries to access said email?

Anyhow, we can deal with the password issue as things progress...in the meantime, have a look and see if you can spot the culprit at hand...

For the SMTP server, change the Encryption pop-up to StartTLS.

Ok, now it looks like we've drilled down to the password issue, log shows an authentication error....I see in the SMTP and IMAP setup dialogues where to enter a password, but where else is it necessary?

Gman34798 wrote:

Ok, now it looks like we've drilled down to the password issue, log shows an authentication error....I see in the SMTP and IMAP setup dialogues where to enter a password, but where else is it necessary?

No where, but it can't be your normal iCloud login password. It has to be an app-specific password. As explained on that support page you were referencing in your first post.

No luck after changing passwords

I'm not sure what to tell you. It does work if you correctly obtain an app-specific password for that iCloud account (at appleid.apple.com), and put it in the device configuration dialog. I just did it this morning as a test.

FlyingDiver wrote:

...obtain an app-specific password for that iCloud account (at appleid.apple.com), and put it in the device configuration dialog.

This is what I’m missing. I’ll do this tomorrow and be good to go
Will post results once done, thanks for your patience with my ignorance

Thanks again Joe,
Password did the trick!