New BE469 Hardware & Firmware Causing Issues

Posted on
Mon Feb 11, 2019 11:48 am
sumocomputers offline
Posts: 267
Joined: Jun 23, 2008

New BE469 Hardware & Firmware Causing Issues

New BE469 Hardware & Firmware causing issues

I recently got a replacement Schlage BE469 Lock directly from Schlage, and they have clearly changed the internal HW design, as well as what looks to be new FW.

This is causing problems, with things like the Z-Wave Lock Plugin lock status not working and status requests returning only battery level, but not things like Latch open, Bolt unlocked, Door open, etc. But I am also getting exceptions from the Z-Wave Lock Plugin.

I have turned on global Z-Wave debug logging, and provided a few examples from both the old and new locks below, and hoping you can take a look at it.

Code: Select all
*OLD LOCK (STATUS REQUEST FROM INDIGO)*
Feb 8, 2019 at 1:45:43 AM
   Z-Wave Debug                    SENT nonceRequest: 01 09 00 13 0E 02 98 40 25 D8 CC
   Z-Wave Debug                    RCVD nonceReport: node 014, nonce BB DF E0 22 B1 F6 BB FD
   Z-Wave Debug                    SENT requestLockStatus1: 62 02 (encrypted)
   Z-Wave                          sent "Front Door Lock Schlage" status request
   Z-Wave Debug                    SENT nonceRequest: 01 09 00 13 0E 02 98 40 25 DA CE
   Z-Wave Debug                    RCVD nonceFetch: node 014
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 0E 0A 98 80 41 1F EF 0B C5 85 B4 EC 25 DB BD
   Z-Wave Debug                    . .  nonceReport: requeuing 1 unsolicited packets
   Z-Wave Debug                    RCVD nonceReport: node 014, nonce 1C E2 D7 FF 54 94 4B 0F (saving)
   Z-Wave Debug                    RCVD encryptedPacket: 00 62 03 FF 00 00 FE FE (decrypted)
   Z-Wave Debug                    RCVD requestLockStatus1: 01 0D 00 04 00 0E 07 62 03 FF 00 00 FE FE FF
   Z-Wave Debug                    . .  requestLockStatus1: node 014, endpoint None, value 255
   Z-Wave Lock Manager             Status: Door is locked [Node: 14]
   Z-Wave Lock Manager             Latch open, Bolt locked, Door open [Node: 14]
   Z-Wave Debug                    SENT requestBatteryLevel: 80 02 (encrypted)
   Z-Wave Debug                    RCVD nonceFetch: node 014
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 0E 0A 98 80 41 1F EF 0B C5 85 B4 EC 25 DD BB
   Z-Wave Debug                    RCVD encryptedPacket: 00 80 03 64 (decrypted)
   Z-Wave Debug                    RCVD requestBatteryLevel: 01 09 00 04 00 0E 03 80 03 64 FF
   Z-Wave Debug                    . .  requestBatteryLevel: node 014, level 100
   Z-Wave                          received "014 - Front Door Lock Schlage" status update battery level 100%


*OLD LOCK (UNLOCK/LOCK FROM INDIGO)*
Feb 11, 2019 at 7:06:27 AM
   Z-Wave Debug                    SENT nonceRequest: 01 09 00 13 0E 02 98 40 25 D9 CD
   Z-Wave Debug                    RCVD nonceReport: node 014, nonce B2 D0 52 4D E5 5A 6D 3F
   Z-Wave Debug                    SENT setLockValue: 62 01 00 (encrypted)
   Z-Wave                          sent "Front Door Lock Schlage" unlock
   Z-Wave Debug                    RCVD nonceFetch: node 014
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 0E 0A 98 80 33 CC 80 A1 A0 01 F2 D1 25 DB 43
   Z-Wave Debug                    RCVD encryptedPacket: 00 62 03 00 00 02 FE FE (decrypted)
   Z-Wave Debug                    RCVD requestLockStatus1: 01 0D 00 04 00 0E 07 62 03 00 00 02 FE FE FF
   Z-Wave Debug                    . .  requestLockStatus1: node 014, endpoint None, value 0
   Z-Wave Lock Manager             Status: Door is unlocked [Node: 14]
   Z-Wave Lock Manager             Latch open, Bolt unlocked, Door open [Node: 14]
   Z-Wave Debug                    SENT nonceRequest: 01 09 00 13 0E 02 98 40 25 DC C8
   Z-Wave Debug                    RCVD nonceReport: node 014, nonce 02 4B C8 95 99 D6 5E 9E
   Z-Wave Debug                    SENT setLockValue: 62 01 FF (encrypted)
   Z-Wave                          sent "Front Door Lock Schlage" lock
   Z-Wave Debug                    RCVD nonceFetch: node 014
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 0E 0A 98 80 E4 F2 A6 4E 50 60 CA 6F 25 DE 71
   Z-Wave Debug                    RCVD encryptedPacket: 00 62 03 FF 00 00 FE FE (decrypted)
   Z-Wave Debug                    RCVD requestLockStatus1: 01 0D 00 04 00 0E 07 62 03 FF 00 00 FE FE FF
   Z-Wave Debug                    . .  requestLockStatus1: node 014, endpoint None, value 255
   Z-Wave Lock Manager             Status: Door is locked [Node: 14]
   Z-Wave Lock Manager             Latch open, Bolt locked, Door open [Node: 14]


*OLD LOCK (UNLOCK/LOCK MANUALLY WITH DEADBOLT)*
Feb 11, 2019 at 7:08:35 AM
   Z-Wave Debug                    RCVD nonceFetch: node 014
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 0E 0A 98 80 46 82 6E D6 D8 C7 8D 3B 25 E5 F4
   Z-Wave Debug                    RCVD encryptedPacket: 00 71 05 16 01 00 FF 06 02 00 (decrypted)
   Z-Wave Debug                    RCVD requestAlarmSensorStatus: 01 0F 00 04 00 0E 09 71 05 16 01 00 FF 06 02 00 FF
   Z-Wave Debug                    . .  requestAlarmSensorStatus: node 014, endpoint None, cmdClass 71, type 22, value 1, classSubKey 711601
   Z-Wave Debug                    . .  requestAlarmSensorStatus: typeExt 6, valueExt 2, classSubKeyExt 7116010602
   Z-Wave                          received "Front Door Lock Schlage" status update unlocked (manually)
   Z-Wave Lock Manager             Status: Door unlocked manually [Node: 14]
   Z-Wave Debug                    RCVD nonceFetch: node 014
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 0E 0A 98 80 D4 86 DB C9 87 47 7F DC 25 E6 01
   Z-Wave Debug                    RCVD encryptedPacket: 00 71 05 15 01 00 FF 06 01 00 (decrypted)
   Z-Wave Debug                    RCVD requestAlarmSensorStatus: 01 0F 00 04 00 0E 09 71 05 15 01 00 FF 06 01 00 FF
   Z-Wave Debug                    . .  requestAlarmSensorStatus: node 014, endpoint None, cmdClass 71, type 21, value 1, classSubKey 711501
   Z-Wave Debug                    . .  requestAlarmSensorStatus: typeExt 6, valueExt 1, classSubKeyExt 7115010601
   Z-Wave                          received "Front Door Lock Schlage" status update locked (manually)
   Z-Wave Lock Manager             Status: Door locked manually [Node: 14]


*OLD LOCK (UNLOCK/LOCK MANUALLY WITH KEYPAD)*
Feb 11, 2019 at 7:10:58 AM
   Z-Wave Debug                    RCVD nonceFetch: node 014
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 0E 0A 98 80 83 F6 23 A4 E2 DE 68 9D 25 EB 14
   Z-Wave Debug                    RCVD encryptedPacket: 00 71 05 13 03 00 FF 06 06 01 03 (decrypted)
   Z-Wave Debug                    RCVD requestAlarmSensorStatus: 01 10 00 04 00 0E 0A 71 05 13 03 00 FF 06 06 01 03 FF
   Z-Wave Debug                    . .  requestAlarmSensorStatus: node 014, endpoint None, cmdClass 71, type 19, value 3, classSubKey 711303
   Z-Wave Debug                    . .  requestAlarmSensorStatus: typeExt 6, valueExt 6, classSubKeyExt 7113030606
   Z-Wave                          received "Front Door Lock Schlage" status update unlocked (via keypad)
   Z-Wave Lock Manager             Status: User 3 unlocked door [Node: 14]
   Z-Wave Debug                    RCVD nonceFetch: node 014
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 0E 0A 98 80 83 F6 23 A4 E2 DE 68 9D 25 EC 13
   Z-Wave Debug                    RCVD encryptedPacket: 00 71 05 12 00 00 FF 06 05 00 (decrypted)
   Z-Wave Debug                    RCVD requestAlarmSensorStatus: 01 0F 00 04 00 0E 09 71 05 12 00 00 FF 06 05 00 FF
   Z-Wave Debug                    . .  requestAlarmSensorStatus: node 014, endpoint None, cmdClass 71, type 18, value 0, classSubKey 711200
   Z-Wave Debug                    . .  requestAlarmSensorStatus: typeExt 6, valueExt 5, classSubKeyExt 7112000605
   Z-Wave                          received "Front Door Lock Schlage" status update locked (via keypad)
   Z-Wave Lock Manager             Status: User 0 locked door [Node: 14]


*NEW LOCK (STATUS REQUEST FROM INDIGO)*
Feb 8, 2019 at 1:46:10 AM
   Z-Wave Debug                    SENT nonceRequest: 01 09 00 13 12 02 98 40 25 DE D6
   Z-Wave Debug                    RCVD nonceReport: node 018, nonce 86 DD E9 33 FF 13 A3 2C
   Z-Wave Debug                    SENT requestLockStatus1: 62 02 (encrypted)
   Z-Wave                          sent "Garage Door Lock Schlage" status request
   Z-Wave Debug                    SENT nonceRequest: 01 09 00 13 12 02 98 40 25 E0 E8
   Z-Wave Debug                    RCVD nonceReport: node 018, nonce E7 2A E9 56 A8 EE 1A F4
   Z-Wave Debug                    SENT requestBatteryLevel: 80 02 (encrypted)
   Z-Wave Debug                    RCVD nonceFetch: node 018
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 12 0A 98 80 88 45 65 B8 7B 2A 60 37 25 E2 2C
   Z-Wave Debug                    RCVD encryptedPacket: 00 80 03 64 (decrypted)
   Z-Wave Debug                    RCVD requestBatteryLevel: 01 09 00 04 00 12 03 80 03 64 FF
   Z-Wave Debug                    . .  requestBatteryLevel: node 018, level 100
   Z-Wave                          received "018 - Garage Door Lock Schlage" status update battery level 100%
   

*NEW LOCK (UNLOCK/LOCK FROM INDIGO)*
Feb 11, 2019 at 7:07:29 AM
   Z-Wave Debug                    SENT nonceRequest: 01 09 00 13 12 02 98 40 25 DF D7
   Z-Wave Debug                    RCVD nonceReport: node 018, nonce 93 1D E2 72 99 76 3A 0B
   Z-Wave Debug                    SENT setLockValue: 62 01 00 (encrypted)
   Z-Wave                          sent "Garage Door Lock Schlage" unlock
   Z-Wave Debug                    RCVD nonceFetch: node 018
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 12 0A 98 80 1C A5 01 46 27 EE 42 CF 25 E1 83
   Z-Wave Debug                    RCVD encryptedPacket: 00 62 03 00 00 02 FE FE (decrypted)
   Z-Wave Debug                    RCVD requestLockStatus1: 01 0D 00 04 00 12 07 62 03 00 00 02 FE FE FF
   Z-Wave Debug                    . .  requestLockStatus1: node 018, endpoint None, value 0
   Z-Wave Lock Manager             Status: Door is unlocked [Node: 18]
   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Traceback (most recent call last):
  File "plugin.py", line 490, in zwaveCommandReceived
  File "plugin.py", line 673, in updateState
KeyError: (18,)

   Z-Wave Debug                    SENT nonceRequest: 01 09 00 13 12 02 98 40 25 E2 EA
   Z-Wave Debug                    RCVD nonceReport: node 018, nonce 5D 0A 1D 8D 6F AF F1 03
   Z-Wave Debug                    SENT setLockValue: 62 01 FF (encrypted)
   Z-Wave                          sent "Garage Door Lock Schlage" lock
   Z-Wave Debug                    RCVD nonceFetch: node 018
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 12 0A 98 80 1C A5 01 46 27 EE 42 CF 25 E4 86
   Z-Wave Debug                    RCVD encryptedPacket: 00 62 03 FF 00 00 FE FE (decrypted)
   Z-Wave Debug                    RCVD requestLockStatus1: 01 0D 00 04 00 12 07 62 03 FF 00 00 FE FE FF
   Z-Wave Debug                    . .  requestLockStatus1: node 018, endpoint None, value 255
   Z-Wave Lock Manager             Status: Door is locked [Node: 18]
   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Traceback (most recent call last):
  File "plugin.py", line 511, in zwaveCommandReceived
  File "plugin.py", line 673, in updateState
KeyError: (18,)


*NEW LOCK (UNLOCK/LOCK MANUALLY WITH DEADBOLT)*
Feb 11, 2019 at 7:16:15 AM

Z-Wave Debug                    RCVD nonceFetch: node 018
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 12 0A 98 80 3C 1E 3E 11 45 6E 52 FC 25 F2 A2
   Z-Wave Debug                    RCVD encryptedPacket: 00 71 05 16 01 00 FF 06 02 00 (decrypted)
   Z-Wave Debug                    RCVD requestAlarmSensorStatus: 01 0F 00 04 00 12 09 71 05 16 01 00 FF 06 02 00 FF
   Z-Wave Debug                    . .  requestAlarmSensorStatus: node 018, endpoint None, cmdClass 71, type 22, value 1, classSubKey 711601
   Z-Wave Debug                    . .  requestAlarmSensorStatus: typeExt 6, valueExt 2, classSubKeyExt 7116010602
   Z-Wave                          received "Garage Door Lock Schlage" status update unlocked (manually)
   Z-Wave Lock Manager             Status: Door unlocked manually [Node: 18]
   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Traceback (most recent call last):
  File "plugin.py", line 328, in zwaveCommandReceived
  File "plugin.py", line 673, in updateState
KeyError: (18,)

Z-Wave Debug                    RCVD nonceFetch: node 018
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 12 0A 98 80 33 36 65 14 7C B4 03 8F 25 F0 18
   Z-Wave Debug                    RCVD encryptedPacket: 00 71 05 15 01 00 FF 06 01 00 (decrypted)
   Z-Wave Debug                    RCVD requestAlarmSensorStatus: 01 0F 00 04 00 12 09 71 05 15 01 00 FF 06 01 00 FF
   Z-Wave Debug                    . .  requestAlarmSensorStatus: node 018, endpoint None, cmdClass 71, type 21, value 1, classSubKey 711501
   Z-Wave Debug                    . .  requestAlarmSensorStatus: typeExt 6, valueExt 1, classSubKeyExt 7115010601
   Z-Wave                          received "Garage Door Lock Schlage" status update locked (manually)
   Z-Wave Lock Manager             Status: Door locked manually [Node: 18]
   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Traceback (most recent call last):
  File "plugin.py", line 324, in zwaveCommandReceived
  File "plugin.py", line 673, in updateState
KeyError: (18,)


*NEW LOCK (UNLOCK/LOCK MANUALLY WITH KEYPAD)*
Feb 11, 2019 at 7:10:37 AM
   Z-Wave Debug                    RCVD nonceFetch: node 018
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 12 0A 98 80 26 03 23 28 45 A1 D6 A0 25 E7 83
   Z-Wave Debug                    RCVD encryptedPacket: 00 71 05 13 05 00 FF 06 06 01 05 (decrypted)
   Z-Wave Debug                    RCVD requestAlarmSensorStatus: 01 10 00 04 00 12 0A 71 05 13 05 00 FF 06 06 01 05 FF
   Z-Wave Debug                    . .  requestAlarmSensorStatus: node 018, endpoint None, cmdClass 71, type 19, value 5, classSubKey 711305
   Z-Wave Debug                    . .  requestAlarmSensorStatus: typeExt 6, valueExt 6, classSubKeyExt 7113050606
   Z-Wave                          received "Garage Door Lock Schlage" status update unlocked (via keypad)
   Z-Wave Lock Manager             Status: User 5 unlocked door [Node: 18]
   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Traceback (most recent call last):
  File "plugin.py", line 316, in zwaveCommandReceived
  File "plugin.py", line 673, in updateState
KeyError: (18,)

   Z-Wave Debug                    RCVD nonceFetch: node 018
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 12 0A 98 80 26 03 23 28 45 A1 D6 A0 25 E8 8C
   Z-Wave Debug                    RCVD encryptedPacket: 00 62 03 00 00 02 FE FE (decrypted)
   Z-Wave Debug                    RCVD requestLockStatus1: 01 0D 00 04 00 12 07 62 03 00 00 02 FE FE FF
   Z-Wave Debug                    . .  requestLockStatus1: node 018, endpoint None, value 0
   Z-Wave Lock Manager             Status: Door is unlocked [Node: 18]
   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Traceback (most recent call last):
  File "plugin.py", line 490, in zwaveCommandReceived
  File "plugin.py", line 673, in updateState
KeyError: (18,)

   Z-Wave Debug                    RCVD nonceFetch: node 018
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 12 0A 98 80 26 03 23 28 45 A1 D6 A0 25 E9 8D
   Z-Wave Debug                    RCVD encryptedPacket: 00 71 05 12 00 00 FF 06 05 00 (decrypted)
   Z-Wave Debug                    RCVD requestAlarmSensorStatus: 01 0F 00 04 00 12 09 71 05 12 00 00 FF 06 05 00 FF
   Z-Wave Debug                    . .  requestAlarmSensorStatus: node 018, endpoint None, cmdClass 71, type 18, value 0, classSubKey 711200
   Z-Wave Debug                    . .  requestAlarmSensorStatus: typeExt 6, valueExt 5, classSubKeyExt 7112000605
   Z-Wave                          received "Garage Door Lock Schlage" status update locked (via keypad)
   Z-Wave Lock Manager             Status: User 0 locked door [Node: 18]
   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Traceback (most recent call last):
  File "plugin.py", line 309, in zwaveCommandReceived
  File "plugin.py", line 673, in updateState
KeyError: (18,)

   Z-Wave Debug                    RCVD nonceFetch: node 018
   Z-Wave Debug                    SENT nonceReport: 01 11 00 13 12 0A 98 80 26 03 23 28 45 A1 D6 A0 25 EA 8E
   Z-Wave Debug                    RCVD encryptedPacket: 00 62 03 FF 00 00 FE FE (decrypted)
   Z-Wave Debug                    RCVD requestLockStatus1: 01 0D 00 04 00 12 07 62 03 FF 00 00 FE FE FF
   Z-Wave Debug                    . .  requestLockStatus1: node 018, endpoint None, value 255
   Z-Wave Lock Manager             Status: Door is locked [Node: 18]
   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Traceback (most recent call last):
  File "plugin.py", line 511, in zwaveCommandReceived
  File "plugin.py", line 673, in updateState
KeyError: (18,)

Posted on
Thu May 09, 2019 6:05 pm
sumocomputers offline
Posts: 267
Joined: Jun 23, 2008

Re: New BE469 Hardware & Firmware Causing Issues

@howartp

Any ideas on this?

Posted on
Fri May 10, 2019 12:42 am
howartp offline
Posts: 4559
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: New BE469 Hardware & Firmware Causing Issues

Apologies, I’ll take a look on Sunday.


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Posted on
Sat May 11, 2019 3:01 pm
howartp offline
Posts: 4559
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: New BE469 Hardware & Firmware Causing Issues

@Matt, am I dreaming or did the ability to write device info to the log for working devices get restored? I know it was removed, but I thought it had been put back.

@Sumo, can you look at the properties of your new device and see what it says about encryption; I don't think you've (successfully) included it WITH encryption. Locks require encryption and will only send battery status otherwise.

Peter

Posted on
Fri May 17, 2019 7:50 pm
matt (support) offline
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Location: Texas

Re: New BE469 Hardware & Firmware Causing Issues

howartp wrote:
@Matt, am I dreaming or did the ability to write device info to the log for working devices get restored? I know it was removed, but I thought it had been put back.

I seem to recall talking about it, but it was never added back. I think I wanted to expose the functionality some other way (maybe via a menu).

Image

Posted on
Sat May 18, 2019 2:04 am
howartp offline
Posts: 4559
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: New BE469 Hardware & Firmware Causing Issues

7.3.2 due out this weekend??


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Posted on
Sat May 18, 2019 9:20 am
matt (support) offline
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Location: Texas

Re: New BE469 Hardware & Firmware Causing Issues

:twisted:

Image

Posted on
Sat May 18, 2019 9:25 am
durosity offline
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Posts: 4320
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Location: Newcastle Upon Tyne, Ye Ol' England.

Re: New BE469 Hardware & Firmware Causing Issues

howartp wrote:
7.3.2 due out this weekend??


No but indigo 8 is due out on Monday. With every single one of my wish list requests on it!

Computer says no.

Posted on
Sat May 18, 2019 11:13 am
howartp offline
Posts: 4559
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: New BE469 Hardware & Firmware Causing Issues

No, IT3 before I8!


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Posted on
Sat May 18, 2019 11:15 am
durosity offline
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Re: New BE469 Hardware & Firmware Causing Issues

howartp wrote:
No, IT3 before I8!


It comes out on Sunday.

Computer says no.

Posted on
Sat May 18, 2019 11:15 am
howartp offline
Posts: 4559
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: New BE469 Hardware & Firmware Causing Issues

Ah, right. That’s ok then.


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