Alexa Bridge Keeps Going Off Line

Posted on
Tue Jan 02, 2018 1:50 pm
maslett offline
Posts: 98
Joined: Aug 09, 2014

Re: Alexa Bridge Keeps Going Off Line

Sorry I have been a way a while. I tried deleting all the devices on the Alexa web-site and re-enabling them - it didn't fix the problem. See the related error messages below:

_______________

Jan 2, 2018 at 1:31:31 PM
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Office Sonos)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Lights & Alarm)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Den TV)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Bedroom TV)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Den Sonos)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Closet Sonos)'. Line '153' has error='[Errno 32] Broken pipe'

Jan 2, 2018 at 1:46:22 PM
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Office Sonos)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Bathroom Sonos)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Lights 2)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Bedroom Sonos)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Closet Sonos)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Bedroom TV)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Lights & Alarm)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Lights 1)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Living Room Sonos)'. Line '154' has error='[Errno 32] Broken pipe'

Jan 2, 2018 at 2:02:48 PM

Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Bedroom Sonos)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Den Sonos)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Closet Sonos)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Lights & Alarm)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Living Room Sonos)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Lights 1)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Bedroom TV)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Den TV)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Living Room TV)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Office TV)'. Line '154' has error='[Errno 32] Broken pipe'

Jan 2, 2018 at 2:18:04 PM
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Lights 1)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Office Sonos)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Living Room Sonos)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Lights & Alarm)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Bathroom Sonos)'. Line '153' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Living Room TV)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Master Bedroom TV)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Lights 2)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Den TV)'. Line '154' has error='[Errno 32] Broken pipe'
Alexa-Hue Bridge Error StandardError detected in HttpdRequestHandler for 'Alexa Bridge (Den Sonos)'. Line '154' has error='[Errno 32] Broken pipe'

Posted on
Tue Jan 02, 2018 2:51 pm
autolog offline
Posts: 2456
Joined: Sep 10, 2013
Location: West Sussex, UK [GMT+0]

Re: Alexa Bridge Keeps Going Off Line

Not sure what the "broken pipe" error is - I think this normally indicates that a communication failure has occurred. :?

When you say that you "tried deleting all the devices on the Alexa web-site and re-enabling them" I am not sure what that means. If you did what I suggested (i.e. Forget Devices) then you can't re-enable them as they no longer exist. You have to do an Alexa discovery or is that what you meant?

What happens if you reload the plugin having forgotten the devices and then try a discovery?

Posted on
Thu Jan 04, 2018 8:24 am
maslett offline
Posts: 98
Joined: Aug 09, 2014

Re: Alexa Bridge Keeps Going Off Line

Sorry, I was unclear.I did forget all devices then rediscover. Still no joy.

Posted on
Thu Jan 04, 2018 9:54 am
autolog offline
Posts: 2456
Joined: Sep 10, 2013
Location: West Sussex, UK [GMT+0]

Re: Alexa Bridge Keeps Going Off Line

I am not sure what is causing this broken pipe problem? :?

Does it work and then after a while you get the broken pipe messages and it stops working?

I wonder whether something is grabbing the port after the plugin has obtained it and assigned it to an Alexa-Hue Bridge device.
What other plugins / programs are you running that could effect this?

Posted on
Thu Jan 04, 2018 11:28 am
maslett offline
Posts: 98
Joined: Aug 09, 2014

Re: Alexa Bridge Keeps Going Off Line

I seem to intermittently lose connections ie broken pipe (whatever that means)

I have 13 Alexa Bridges defined in Indigo and 8 Echo Dot's

The majority of the issues seems to be related to when I am trying to controlling my TV and Av via the Logitech Remote Plugin and various Sonos' using the Sonos plugin.

Posted on
Thu Jan 04, 2018 2:43 pm
jay (support) offline
Site Admin
User avatar
Posts: 14868
Joined: Mar 19, 2008
Location: Austin, Texas

Re: Alexa Bridge Keeps Going Off Line

autolog wrote:
I am not sure what is causing this broken pipe problem? :?


It's a failure to read/write from/to a socket, usually because it's closed or because the request is blocked beyond when the server closes the connection. Generally, it's an indication of some kind of network problem.

How old is your Mac? What OS is it running? What else is running on the Mac (even if it's unrelated to Indigo)? A resource constraint could conceivably be causing the issue as well.

Jay (Indigo Support)
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Posted on
Sat Feb 17, 2018 3:32 pm
maslett offline
Posts: 98
Joined: Aug 09, 2014

Re: Alexa Bridge Keeps Going Off Line

The mac is a Mini - Late 2014, i7, 16GB Ram with a 1TB SSD

The mini is a dedicated home server. The only software I run on it is Sophos AV, Crashplan Backup and 1 password.

The built in firewall is turned off. My router (firewall) is a sonicwall NSA 3600

Posted on
Sun Feb 18, 2018 9:29 am
autolog offline
Posts: 2456
Joined: Sep 10, 2013
Location: West Sussex, UK [GMT+0]

Re: Alexa Bridge Keeps Going Off Line

There is a pre-Release version of the plugin available on Github - see here: 3.0.23 Release - Requires Indigo 7

Can you try that? :)

This version enables you to define your Echos as Indigo Devices - You just give them a name and specify their IP Address. You don't have to do this but it will make the log messages more user friendly by using a name rather than IP address.

So when it works (i.e. it is online and Alexa is responding to your spoken command) , you will see a message in the event log telling you which of your Echo Dots has sent the command to Indigo (either IP address or name, if you have set up the Echo device as an Indigo Device).

You should find that typically the same Echo Dot will be used by Amazon to send the command to Indigo, regardless of which Echo Dot you actually speak to.

Having identified the Echo Dot which is sending the commands, when Alexa goes offline, try speaking the command to the previously identified Echo Dot which is sending the command to Indigo and see if it brings the others back online.

Hope that makes sense? :)

Posted on
Fri Mar 30, 2018 9:17 am
drewcaplan offline
Posts: 3
Joined: Mar 27, 2018

Re: Alexa Bridge Keeps Going Off Line

I was having the same problem, with the "broken pipe" messages. Finally I looked in my Alexa app and saw that my devices existed there double or triple! I delete all of them, did a re-discovery, and all seems goo d now!

Posted on
Sun Apr 01, 2018 11:19 am
drewcaplan offline
Posts: 3
Joined: Mar 27, 2018

Re: Alexa Bridge Keeps Going Off Line

I spoke too soon. I am back to getting the broken pipe errors!

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