Brief Indigo Reflector Outage (status: complete!)

Posted on
Mon Oct 03, 2022 11:36 am
matt (support) offline
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Brief Indigo Reflector Outage (status: complete!)

UPDATE: The transition is complete and everyone's reflectors are connected to the new server.

We believe we've found and addressed a previous problem causing a small number of reflectors to fail when connecting to the new server, and which caused periodic communication problems when using Alexa. Therefore, we are again switching everyone over to the upgraded backend reflector server. It should take about 15 minutes for Indigo (on your Mac) to detect the change and re-establish a secure connection with the new server. Note this downtime will also impact Alexa's ability to control Indigo.

Note if you are using a third party firewall (like Little Snitch) then you may need to allow Indigo (and/or python) to make the outgoing secure tunnel to the new reflector server.

We appreciate your patience!

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Posted on
Mon Oct 03, 2022 12:09 pm
matt (support) offline
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Posts: 21118
Joined: Jan 27, 2003
Location: Texas

Re: Brief Indigo Reflector Outage (again!)

The transition is complete and everyone's reflectors are connected to the new server.

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