"Wrong ip/password of system down" error

Posted on
Sun Oct 31, 2021 11:01 pm
DPattee offline
Posts: 453
Joined: Jan 14, 2004
Location: Redmond, WA

"Wrong ip/password of system down" error

Added two new switches to my stack - USW Enterprise 8 PoEs.

I can successfully ssh in to them with the same user/password as all my other switches. But these two both just repeat the login failure message over and over:

Code: Select all
   uniFiAP Error                   getMessages: (1 - test connect)  error for SWdict, ip#: nn.mm.xx.yy, prompt:'not defined'; wrong ip/ password or system down or ssh timed out or ..?

Oct 31, 2021 at 9:52:04 PM
   uniFiAP Error                   getMessages: (1 - test connect)  error for SWdict, ip#: nn.mm.xx.zz, prompt:'not defined'; wrong ip/ password or system down or ssh timed out or ..?
   uniFiAP Error                   getMessages: (1 - test connect)  error for SWdict, ip#: nn.mm.xx.yy, prompt:'not defined'; wrong ip/ password or system down or ssh timed out or ..?


I turned on debugging level 20, and clicked the 'show debug...' buttons for those two switches but don't have access to the logs at the minute (I'm remote)

The ssh intro page for these devices looks like:


Code: Select all

BusyBox v1.25.1 () built-in shell (ash)


  ___ ___      .__________.__
 |   |   |____ |__\_  ____/__|
 |   |   /    \|  ||  __) |  |   (c) 2010-2021
 |   |  |   |  \  ||  \   |  |   Ubiquiti Networks, Inc.
 |______|___|  /__||__/   |__|
            |_/                  https://www.ui.com/

      Welcome to UniFi USW-Enterprise-8-PoE!

Office-US.5.64.8# help
UniFi Command Line Interface - Ubiquiti Networks

   info                      display device information
   set-default               restore to factory default
   set-inform <inform_url>   attempt inform URL (e.g. set-inform http://192.168.0.8:8080/inform)
   upgrade <firmware_url>    upgrade firmware (e.g. upgrade http://192.168.0.8/unifi_fw.bin)
   fwupdate --url <firmware_url|firmware_name> [--dl-only] [--md5sum <sum_of_fw>]
            [--keep-firmware] [--keep-running] [--reboot-sys]
                                   new firmware update command
   reboot                    reboot the device

Office-US.5.64.8#


Which is essentially the same as the splash screen on some of the older gen devices that work with the plugin. The only thing I see that is immediately different is the new one is missing hte datetime from between teh parenthesis on the BusyBox line, and it is a slightly newer version (1.25 vs 1.23.2)

Posted on
Mon Nov 01, 2021 12:22 am
kw123 offline
User avatar
Posts: 8366
Joined: May 12, 2013
Location: Dallas, TX

Re: "Wrong ip/password of system down" error

Sorry can’t do any thing until my boxes arrive in Vienna. That might take another 6 + weeks.
Karl.


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