Cant get into configuration after 7.25.137 upgrade

Hello Karl,

I upgraded today and I cant get into the configuration.

I get the following errors

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Enabling plugin "uniFiAP 7.25.137"
   Starting plugin "uniFiAP 7.25.137" (pid 87601)
   uniFiAP                         setting parameters for indigo version: >>7<<
   Started plugin "uniFiAP 7.25.137"
   uniFiAP                         initializing    ... variables
   uniFiAP                         logfile handling: regular indigo logfile
   uniFiAP                         myLogSet settting parameters -- logFileActive= no;  logFile= ;  debugLevel= []; maxFileSize= 5000000
   unifi-Report                    getting _id for AP Y-Basement AP  /stat/device/f0:9f:c2:23:12:e1
   Error (client)                  timeout waiting for plugin response from com.karlwachs.uniFiAP for request UiGetValues1
   Error (client)                  timeout waiting for plugin response from com.karlwachs.uniFiAP for request CallPluginFunc
   Error (client)                  runConfigDialog() caught exception: NSInvalidArgumentException -- *** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[0]


Edmond

the error message appears when you want to open config?


==> unifi-Report getting _id for AP Y-Basement AP /stat/device/f0:9f:c2:23:12:e1
that is at the end of def startup(self)
All the get plugin prefs should done by then.

could you wait a minute after start and then try to open config. This might be a timing issue?


Karl

Yes, the error message occurs when I want to go into configuration.

I’m traveling this week. I will try again when I get home Thursday.

Ed


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i changed from copying in startup

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 self.xxx               = self.pluginPrefs.get(u"xxx", "abc")

and using self.xxx in the program

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if  self.xxx=="123":

to using directly

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if  self.pluginPrefs.get(u"xxx", "abc") ==""123":

at the places where it is being used

Have a version where I revered that - posted ... .138) . It might be that when the plugin is busy waiting the self.pluginPrefs.get might time out ..

Karl

could you wait a minute after start and then try to open config. This might be a timing issue?

I tried to get into the config today and it allowed me in with no problems. However after clicking save I get the following error (sixth line down).

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Oct 27, 2018, 3:35:36 PM
   uniFiAP                         myLogSet settting parameters -- logFileActive= no;  logFile= ;  debugLevel= []; maxFileSize= 5000000
   uniFiAP                         restart  apPrompt changed swPrompt changed VIDEO ipNumber     changed;
   uniFiAP                          stopping plugin due to:  ::::: config changed :::::
   Reloading plugin "uniFiAP 7.25.137"
   Stopping plugin "uniFiAP 7.25.137" (pid 24409)
uniFiAP Error                   plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)
   Stopped plugin "uniFiAP 7.25.137"
   Starting plugin "uniFiAP 7.25.137" (pid 25091)
   uniFiAP                         setting parameters for indigo version: >>7<<
   Started plugin "uniFiAP 7.25.137"
   uniFiAP                         initializing    ... variables
   uniFiAP                         logfile handling: regular indigo logfile
   uniFiAP                         myLogSet settting parameters -- logFileActive= no;  logFile= ;  debugLevel= []; maxFileSize= 5000000
   unifi-Report                    getting _id for AP Y-Basement AP  /stat/device/f0:9f:c2:23:12:e1
   Connection                      error: >>{ "data" : [ ] , "meta" : { "mac" : "f0:9f:c2:23:12:e1" , "msg" : "api.err.UnknownDevice" , "rc" : "error"}}<<
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100   108  100   108    0     0    398      0 --:--:-- --:--:-- --:--:--   397
100   108  100   108    0     0    397      0 --:--:-- --:--:-- --:--:--   397

   unifi-Report                    getting _id for AP Y-Master AP  /stat/device/80:2a:a8:d3:a5:7c
   Connection                      error: >>{ "data" : [ ] , "meta" : { "mac" : "80:2a:a8:d3:a5:7c" , "msg" : "api.err.UnknownDevice" , "rc" : "error"}}<<
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100   108  100   108    0     0    420      0 --:--:-- --:--:-- --:--:--   421

   uniFiAP                          start   runConcurrentThread, initializing variables ..
   uniFiAP                         ..getting missing vendor names for MAC #
   uniFiAP                         ..starting threads for 2 APs 2 sec apart (MSG-log and db-DICT)
   START                           launching APtail  192.168.2.10
   START                           launching APdict  192.168.2.10
   START                           launching APtail  192.168.2.11
   START                           launching APdict  192.168.2.11
   uniFiAP                         ..starting threads for GW (MSG-log and db-DICT)
   START                           launching GWtail  192.168.2.1
   START                           launching GWdict  192.168.2.1
   uniFiAP                         ..starting threads for 1 SWs 11 sec apart (db-DICT only)
   uniFiAP                         initialized
   START                           launching SWdict  192.168.2.16

I upgraded to 7.25.138 and still get that error. The plugin appears to be working great, however Im wondering why the error. Any ideas?

Edmond

"api.err.UnknownDevice" means the device with mac# 80:2a:a8:d3:a5:7c is not known to the controller ...

could you do while it is running:

menu / PRINT & get info from UniFi Controller DB ../ Get parameters for controller into indigo devices

that does the same .. and could you switch on debug for " ssh connection to unifi devices" just for a minute while the command executes.

Karl
you should see something like this :

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21:26:39 Connection               -/usr/bin/curl --insecure -c /tmp/unifiCookie --data '{"username": "xxx", "password": "xxx.unifi"}' https://192.168.1.xxx:8443/api/login
21:26:39 Connection               -/usr/bin/curl --insecure -b /tmp/unifiCookie  -X PUT https://192.168.1.xx:8443/api/s/default/stat/device/xx:8a:xx:53:3e:xx
21:26:39 Connection               -{ "data" : [ { "_id" : "5axxxxxxxxf8a3f" , "_uptime" : 2524918 , "adopt_ip" : "192.168.1.xx" , "adopt_url" :.....  with a lot of data

Hello Karl,

Sorry it took so long. Been busy...

Here is what I get:

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   unifi-Report                    getting _id for AP Y-Basement AP  /stat/device/f0:9f:c2:23:12:e1
   Connection                      /usr/bin/curl --insecure -c /tmp/unifiCookie --data '{"username": "xx", "password": "xx"}' https://62.18.14.25:8443/api/login
   Connection                      { "data" : [ ] , "meta" : { "rc" : "ok"}}
   Connection                      /usr/bin/curl --insecure -b /tmp/unifiCookie  -X PUT https://62.18.14.25:8443/api/s/default/stat/device/f0:9f:c2:23:12:e1
   Connection                      error: >>{ "data" : [ ] , "meta" : { "mac" : "f0:9f:c2:23:12:e1" , "msg" : "api.err.UnknownDevice" , "rc" : "error"}}<<
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100   108  100   108    0     0    409      0 --:--:-- --:--:-- --:--:--   409

   unifi-Report                    getting _id for AP Y-Master AP  /stat/device/80:2a:a8:d3:a5:7c
   Connection                      /usr/bin/curl --insecure -c /tmp/unifiCookie --data '{"username": "xx", "password": "xx"}' https://62.18.14.25:8443/api/login
   Connection                      /usr/bin/curl --insecure -b /tmp/unifiCookie  -X PUT https://62.18.14.25:8443/api/s/default/stat/device/80:2a:a8:d3:a5:7c
   Connection                      error: >>{ "data" : [ ] , "meta" : { "mac" : "80:2a:a8:d3:a5:7c" , "msg" : "api.err.UnknownDevice" , "rc" : "error"}}<<
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100   108  100   108    0     0    416      0 --:--:-- --:--:-- --:--:--   416

Any ideas what the problem could be?

Thanks
Edmond

this states:
it communicates ok, but the mac number is wrong:

f0:9f:c2:23:12:e1
and
80:2a:a8:d3:a5:7c

are those the MAC #s of of your APs?

Karl
and I xx-ed your userid and password

Yes they are;

Screenshot 2018-11-02 11.41.32.png (24.61 KiB) Viewed 2444 times

Screenshot 2018-11-02 11.41.22.png (24.71 KiB) Viewed 2444 times

What do you think?

and I xx-ed your userid and password

Thanks, however I already change those and the IP address. I'll replace with XX next time so you know I've changed them. Thanks for looking out for us.

Edmond

so the MAC # is correct, the ip number is correct, the communication works fine ...

what version of the controller are you running?

could you do these 2 manually in a terminal window?

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/usr/bin/curl --insecure -c /tmp/unifiCookie --data '{"username": "xx", "password": "xx"}' https://62.18.14.25:8443/api/login
/usr/bin/curl --insecure -b /tmp/unifiCookie  -X PUT https://62.18.14.25:8443/api/s/default/stat/device/f0:9f:c2:23:12:e1

Karl

I get this:

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mini-13:01:51 ~ 2:/usr/bin/curl --insecure -c /tmp/unifiCookie --data '{"username": "xx", "password": "xx"}' https://xx:8443/api/login
{ "data" : [ ] , "meta" : { "rc" : "ok"}}
mini-13:01:51 ~ 3:/usr/bin/curl --insecure -b /tmp/unifiCookie  -X PUT https://xx:8443/api/s/default/stat/device/f0:9f:c2:d6:df:2f
{ "data" : [ { "_id" : "xx" , "_uptime" : 3013222 , "adopt_ip" : "xx" , "adopt_url" : "http://xx:8080/inform" , "adopted" : true , "antenna_table" : [ { "default" : true ,...
   ...   . "meta" : { "rc" : "ok"}}
mini-13:01:51 ~ 4:

cloud key Version: UCKP.apq8053.v0.8.6.8cf5792.181017.0942
controller version: 5.9.29-11384-1

But that part has not changed for some time

Karl

This is what I get:

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Indigo-Server:~ edmond$ /usr/bin/curl --insecure -c /tmp/unifiCookie --data '{"username": “XX”, "password": “XX”}’ https://XX.XX.XX.XX:8443/api/login
{ "data" : [ ] , "meta" : { "rc" : "ok"}}Indigo-Server:~ edmond$
Indigo-Server:~ edmond$
Indigo-Server:~ edmond$
Indigo-Server:~ edmond$ /usr/bin/curl --insecure -b /tmp/unifiCookie  -X PUT https://XX.XX.XX.XX:8443/api/s/default/stat/device/f0:9f:c2:23:12:e1
{ "data" : [ ] , "meta" : { "msg" : "api.err.LoginRequired" , "rc" : "error"}}Indigo-Server:~ edmond$

Im on 5.9.29-11384

Can we do an online teamviewer session?


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dnomode: please try the latest version.. it should fix this..


Karl

OK, I'll try it tonight.

Thanks Karl.