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Not connecting to Indigo server

PostPosted: Sun Mar 06, 2016 5:44 pm
by gtreece
Anyone else having issues getting the 3.0 version to connect to the Indigo Server (with the Indigo action type)? The HR app finds the server when it searches for it, but it's not connecting, and not giving me any messages or anything. The Indigo logs are not showing a connection attempt through the web server.

I'm not new to Indigo, and the web server is working fine. Browser connects are working fine.

I'll try setting up some URL based actions to see what that does. Just wondering if anyone else is having any connectivity problems with HR to Indigo.

Re: Not connecting to Indigo server

PostPosted: Sun Mar 06, 2016 6:13 pm
by tatrog
Just checked and my HR is working fine from iPhone ,apple watch, and Apple TV.


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Re: Not connecting to Indigo server

PostPosted: Sun Mar 06, 2016 10:41 pm
by gtreece
A URL action to trigger an action in Indigo works. Same server address and credentials. So it seems to be something with the Indigo action type in Home Remote, at least as it relates to my server somehow (6.1.6 Pro).

Re: Not connecting to Indigo server

PostPosted: Mon Mar 07, 2016 7:42 am
by Gary_BBGames
I have checked, and my version is 6.1.6 too.
If it was bad username or password it would say, and if it was bad data it would say.
If it failed to connect it would say too.
This leads me to believe the data format is "correct", but it's maybe the format is not what I am expecting or have seen before.
If you could send me your actions.son and devices.json I will load it up and have a look.

Re: Not connecting to Indigo server

PostPosted: Mon Mar 07, 2016 9:51 pm
by gtreece
Gary, I responded to your email, with some json output.

Re: Not connecting to Indigo server

PostPosted: Mon Mar 14, 2016 5:11 pm
by gtreece
Anything yet? I'm still not having any success.

Re: Not connecting to Indigo server

PostPosted: Tue Mar 15, 2016 12:42 am
by Gary_BBGames
Apologies for not getting back to you yet. The whole family came down with something terrible so we've all been out of action. I will endeavour to check today.

Have you upgraded Indigo to tr new 1.7 release?

Re: Not connecting to Indigo server

PostPosted: Tue Mar 15, 2016 10:41 am
by gtreece
Yes, I did update to the 6.1.7 release, and I am seeing the same behavior.

I have tested on iOS 9.2.1 as well as 9.3 beta versions on a separate device. Same results across both.

Re: Not connecting to Indigo server

PostPosted: Tue Apr 05, 2016 10:50 pm
by gtreece
Any ideas yet, as to what might be going on with my setup? I've re-checked periodically, and am continuing to see the same behavior.

Re: Not connecting to Indigo server

PostPosted: Tue Apr 05, 2016 11:55 pm
by howartp
I don't know where you are so this might be a silly question - do you use any foreign or Unicode characters in your device or action names?


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Re: Not connecting to Indigo server

PostPosted: Wed Apr 06, 2016 11:22 pm
by gtreece
howartp wrote:
I don't know where you are so this might be a silly question - do you use any foreign or Unicode characters in your device or action names?


No, I have not intentionally used any, and have not found any unintentional instances either. I sent my devices and actions json to Gary to look at a while back, and was hoping he found something to explain the behavior.