v2.0.2 Get Artwork not working

Posted on
Mon Nov 14, 2016 9:27 pm
haychess offline
Posts: 17
Joined: Dec 21, 2015

v2.0.2 Get Artwork not working

Hi.

I upgraded to Indigo 7.0 and Plex Media Server Manager 2.0.2 today.

I am following the instructions to save the currently playing artwork to a file, but it does not seem to work.

I have followed everything laid out in your instructions including copying and pasting your exact code (replacing your home folder name with mine) but it just does not work.

Any help would be appreciated.

Thanks.

Posted on
Tue Nov 15, 2016 11:24 pm
RogueProeliator offline
User avatar
Posts: 2446
Joined: Nov 13, 2012
Location: Baton Rouge, LA

Re: v2.0.2 Get Artwork not working

I'm 99% sure my artwork download is working as expected, but I'll double check. Which are you trying to download (which art?)

You can also turn on debug mode in the plugin and try the download to get us more information.

Adam

Posted on
Thu Nov 17, 2016 3:41 pm
haychess offline
Posts: 17
Joined: Dec 21, 2015

Re: v2.0.2 Get Artwork not working

Here's what i could get from the log while I had music playing in a Plex browser window… substituted my username and password for "---------"

>>>
Plex Media Server Manager Debug Found 1 clients
Plex Media Server Manager Debug Found client with Machine Id: v9ucgoz8rne
Plex Media Server Manager Debug Executing full status update request...
Plex Media Server Manager Debug Processing GET operation: https|*|/|*|basic|*|--------|*|---------F
Plex Media Server Manager Debug Effect execution: Calling function handlePlexMediaContainerResult
Plex Media Server Manager Debug MediaContainer Information: {'myPlexSubscription': '1', 'eventStream': '1', 'allowChannelAccess': '1', 'transcoderLyrics': '1', 'hubSearch': '1', 'sync': '1', 'multiuser': '1', 'transcoderVideo': '1', 'updatedAt': '1479224880', 'transcoderVideoBitrates': '64,96,208,320,720,1500,2000,3000,4000,8000,10000,12000,20000', 'streamingBrainVersion': '1', 'size': '21', 'certificate': '1', 'backgroundProcessing': '1', 'platform': 'MacOSX', 'version': '1.2.7.2987-1bef33a', 'myPlexSigninState': 'ok', 'friendlyName': 'Media Server', 'allowSync': '1', 'readOnlyLibraries': '0', 'transcoderVideoQualities': '0,1,2,3,4,5,6,7,8,9,10,11,12', 'transcoderVideoResolutions': '128,128,160,240,320,480,768,720,720,1080,1080,1080,1080', 'myPlex': '1', 'transcoderPhoto': '1', 'myPlexMappingState': 'mapped', 'transcoderActiveVideoSessions': '0', 'companionProxy': '1', 'pluginHost': '1', 'platformVersion': '10.8.5', 'allowSharing': '1', 'requestParametersInCookie': '1', 'transcoderAudio': '1', 'transcoderSubtitles': '1', 'ownerFeatures': 'camera_upload,cloudsync,content_filter,dvr,home,lyrics,music_videos,pass,premium_music_metadata,session_bandwidth_restrictions,sync,trailers', 'diagnostics': 'logs,databases', 'updater': '1', 'machineIdentifier': 'cd51a7308384efc310d6023acbe3871f6d2096ea', 'allowCameraUpload': '1', 'myPlexUsername': '$$$$$@$$$$$$.com'}
Plex Media Server Manager Debug Processing GET operation: https|*|/status/sessions|*|basic|*|--------|*|--------
Plex Media Server Manager Debug Effect execution: Calling function handlePlexMediaContainerResult
Plex Media Server Manager Debug MediaContainer Information: {'size': '0'}
Plex Media Server Manager Debug Found 0 active media sessions
Plex Media Server Manager Debug Updating current client list to: []
Plex Media Server Manager Debug Processing GET operation: https|*|/clients|*|basic|*|--------|*|--------
Plex Media Server Manager Debug Effect execution: Calling function handlePlexMediaContainerResult
Plex Media Server Manager Debug MediaContainer Information: {'size': '1'}


Schedule Get Plex Artwork
Plex Media Server Manager Debug No art found for download: art for clientId: 1895371829
>>>

Posted on
Thu Nov 17, 2016 10:47 pm
RogueProeliator offline
User avatar
Posts: 2446
Joined: Nov 13, 2012
Location: Baton Rouge, LA

Re: v2.0.2 Get Artwork not working

I just tested on my system and downloading of the currently playing art for music is working fine there; your debug information is missing the media container which shows what information your Plex server is sending to the plugin. Can you turn up the debug to full or can look for the plugin's log located in the Logs/com.duncanware.plexMediaServerManager directory under your Indigo home.

What you do have of the debug indicates that the plugin isn't finding any artwork from the Plex server so there is nothing to download. We might can find out why with that media container.

Adam

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