- Posted on
Sat Jan 20, 2018 9:29 am
-
egclrich
offline
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- Posts: 10
- Joined: Dec 02, 2017
Is there anyone that can assist with the Aprilaire plugin? I have 8870's and using Global Cache for serial to IP connection. I installed the plugin and the event log shows that the thermostats are detected. I set up one of the thermostats as a device but it is not polling the thermostat and the event log shows a communication failure when I select a status request. Perhaps this plug in doesn't work with Indigo 7 or there is something in the set up that I need to change - there are many fields in the set up screen but no documentation as to what needs populated other than the model and the thermostat address. Thanks in advance for any assistance.