Has the Indigo offices expanded so much you really need two whole campuses? Indigo 8 is clearly going to be massive!
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durosity wrote:Has the Indigo offices expanded so much you really need two whole campuses?
matt (support) wrote:We've added verbiage to our online support form, but it just doesn't help.
jay (support) wrote:We also get about one every few months that actually purchases an Indigo license thinking that they're paying their bill
jay (support) wrote:We also get about one every few months that actually purchases an Indigo license thinking that they're paying their bill (they go all the way through the purchase page on our hosted payment provider's website)
howartp wrote:How about, on the contact form, adding two new options to the “Message subject” combobox for “Indigo credit card enquiries” and “IndiGo Travel enquiries”. Add them at top, followed by a - - - - - separator so folk see them first.
Then intercept them in the submission script to display a different message (and don’t actually submit the message to yourselves)
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