Here's a success story.
Back in SmartThings hell, I would have just heard "Miiiike!"
Moments ago, my wife said "Did you just turn something off? The lights next to me went off and I wondered if you had turned them off to stop glare on the screen where you are."
"Nope, I don't do that ever." I replied. "I'll look to see what happened."
"Huh". she said. "Oh wait!" she continued. "Our new puppy was just under the sofa getting her toy.... Aha! she unplugged things!"
All because of the reliability of Indigo.