Aeotec Window/Door Sensor 6

Posted on
Tue Oct 23, 2018 8:43 am
jay (support) offline
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Location: Austin, Texas

Re: Aeotec Window/Door Sensor 6

norcoscia wrote:
maybe Jay is fibbing :roll:


No, I was not fibbing. There are 2 issues here: one is backup/restore and the other is firmware updates. For many years, Aeotec refused to share any information about either. I'm not sure what the current state of getting this information from them is.

We are quite hesitant to do anything that could brick someone else's hardware (if Aeotec's software does it you can always get a replacement from them, but if it was us that bricked it they may not be as willing to replace it). As some of you have seen from Aeotec's own software, bad firmware flashes are a definite possibility. We may revisit this in the future, particularly if their own software seems to get more reliable at doing it.

Jay (Indigo Support)
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Posted on
Tue Oct 23, 2018 9:45 am
lanbrown offline
Posts: 674
Joined: Sep 26, 2017

Re: Aeotec Window/Door Sensor 6

I'd just take the backup if I had to choose. At this having a backup you can use their software to restore on a new Z-stick.

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