Garage Door shows Open when closed and vice versa

Posted on
Thu Mar 03, 2022 8:19 pm
wjlevin offline
Posts: 77
Joined: Aug 03, 2008
Location: Toronto

Garage Door shows Open when closed and vice versa

Hello:

This bug, if it's a bug, has been in place a long time. So long, I wonder if I made you aware of it in the past.

Both garage doors are closed - they show as closed in the App and they show as closed on my iPhone. But here, in the browser, they show as open - even after I do a status request.
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Posted on
Fri Mar 04, 2022 3:08 pm
matt (support) offline
Site Admin
User avatar
Posts: 21417
Joined: Jan 27, 2003
Location: Texas

Re: Garage Door shows Open when closed and vice versa

Looks like a bug, probably in Indigo's web server UI rendering. We'll look into it. Can you copy/paste the Event Log window results after you send it a status request into a reply post for me?

Image

Posted on
Fri Mar 04, 2022 3:09 pm
wjlevin offline
Posts: 77
Joined: Aug 03, 2008
Location: Toronto

Re: Garage Door shows Open when closed and vice versa

Sure thing!

Mar 4, 2022 at 4:09:27 PM
Sent INSTEON "Garage Camaro" status request (received input sensor: closed)
Sent INSTEON "Garage Camaro" status request (received output relay: off)
Sent INSTEON "Garage Honda" status request (received input sensor: closed)
Sent INSTEON "Garage Honda" status request (received output relay: off)

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